Ted Wiens Tire & Auto

I’m not sure if they lack integrity or experience here. I came in for an alignment. I left and returned when they called me. They said everything was so rusted it wasn’t possible to do the alignment. They then gave me a summary suggesting I needed over $ 1000 worth of parts and repairs. I was in disbelief. I took my vehicle to another mechanic. He applied WD40 to the necessary parts and was able to complete the alignment for $ 80. This isn’t the first time they suggested costly repairs when I took my car in for something simple. Be highly suspicious of them if you choose to get your car repaired here.

I went at 7am to get a nail out of my tire. Got my car back at 8:30. An hour and a half to repair a tire? They couldn’t even tell me they were backed up or something?
Should have gone to Discount Tire down the road at 8am when they opened. Probably would have been done faster and it’s free.

Scams and Ripoffs — these are Firestone’s specialties. This one tried the same upsell scam on my daughter today that the one in Santa Barbara California ran on me back in 1994. Pathetic business model. BEWARE!

Mitch Bise is always very helpful and very fair and knowledgeable and I trust him and this shop for tires and service. I had been going to Tireworks and gotten dishonesty and unfairness and this location of Firestone is excellent and a breathe of fresh air in a city with so many shady and dishonest places

Keith has been nothing but the best and definitely takes care of his customers. I would highly recommend this shop to anyone.

Stopped by because I had some steering issues with an older truck. I had tried everything to fix it eventually brought it by for an inspection, they called me an hour later telling me the frame was cracked, upon picking the vehicle up the guy at the front Alex says it will be «2,000 to fix it, but if you want, one of our guys will buy it for 500.» I called around to a few framing, and alignment places, came across one and the owner said he’d personally take care of it, by the end of the next day I had my 79 Chevy back in my possession, no steering issues whatsoever, the repair btw only set me back $ 185. To top it all off, just by coincidence I took it to the same place they happened to refer me to on paper. Do yourself a favor, and don’t mess with these d bags!

This review is for the truck & tire side of the company. Everyone I interacted with were polite and helpful. The work was done at a reasonable price and in a reasonable amount of time.

Been having issues with with the alignment of my father-​in-​laws truck for two weeks now. Took the truck in to Tobin Dodge twice, had the tires checked and they kept saying everything was find but it was still pulling to the left. My father-​in-​law was loosing his mind and finality decided to take it to Ted Wiens today. Albert was amazing! Not only did he did the alignment (which was off) but he put my father-​in-​laws mind at rest knowing there was something off. Albert walked him through the issue and even drew him a diagram explaining how it happen. Thank you Albert for taking the time out for us and doing a great job!

I was very impressed with Alex. A true professional. Handled my oil change very quickly considering how busy they were. Also needed an air conditioning belt replaced. They had it in stock which was a great relief as one cannot drive in Las Vegas without A/​C. Overall I was very impressed with this business and will definitely use them in the future.

I love this shop!!! The people here were very honest about what was wrong with my car and did not pressure me to get it fixed until I could afford it. I went to a couple other shops before here but Ted’s had the best price, customer service, and the location was convenient right off Blue Diamond and Wigwam. I Highly recommend if you’re new in town like me too! Thanks guy’s

Do not let these people touch your car. Ever!
I came in for new tires and and to fix pulsing brakes at 40k miles. 4 return visits later and 5 days without my car, I gave up and took the car somewhere else to fix all the problems they created.
Car drove OK when I brought it in aside from pulsing brakes. They insisted it needed an a 4 wheel alignment — that’s what caused the tire wear and I have to have it for the tire warranty. I have a dirt driveway, so I think maybe it’s gotten a bit off. I approved. Huge mistake. Claim front rotors and pads are shot — needs new ones. Never offered to turn the original rotors to see if they could be reused, just insisted replacement was the only solution. I asked what minimum thickness was on the rotors and what mine measured out at, but they had no idea. I don’t have time to dick with it, so fine, just get it fixed.
I get the car back, and it pulls to the left and brakes are still pulsing. I took it back. They claim alignment is set to spec and supposed to be that way. Horseshit. It didn’t do it new, and it didn’t do it before you guys touched it. Back it goes. Again. Now they claim the rear rotors are the what is causing the pulsing and need replacement. Was there anything wrong with the fronts in the first place? Who knows. Again, fine get it fixed. I need the car for work.
I get it back and the brakes barely work and the car still pulls left. Back it goes. Again. Now they claim the alignment was in fact off. Did they check it out before? Guessing not. Brakes work better, but still only ²⁄₃ as good as before. I’d rather have the pulsing. Car still drifts left, sometimes not too bad, sometimes horrible and the car is now all over the road. WTF?
Back in it goes again. They claim brakes are good — no problems and nothing they can do. They claimed to fix the alignment (again) but when I get it back I find all they did was mess with the tire pressure. Some tires at 47psi, some at 30. It doesn’t pull left but it’s still all over the road. Resetting all the tires to spec and the pull to the left returns, and it still wanders all over the road.
I finally give up and go to another shop. They find alignment Wayyy off (They invited me out to look at the numbers when they put it up in the rack to confirm). They find a bolt loose on the rear suspension that basically left the right rear tire flopping around not holding alignment fixed. Rotors and pads were cheap Chinese crap and caused the weak brakes.
New shop realigned the car properly on the first try so it tracks straight with the tires properly inflated. Replaced the cheap offshore rotors and pads with good ones so the brakes work properly again. Got it all done within 4 hours.
It’s too bad bc other Ted Wiens shops I’ve gone to have been excellent, but I wouldn’t go to this one again on a dare.

They got me in and found the problem quickly, gave me a fair estimate, even discounted it some to help with the total. They got the parts and finished the job as promised. Kevin was a big help. Highly recommend. They go beyond the others.

Came in for an oil change, I had $ 10 off coupon. Standard oil change is $ 30. I have a fairly new car but they tried to up-​sell me to $ 60 oil change. I asked for the wait for the oil change, hour and a half!!! Then I tell him I’ll go somewhere else. He says it’s fast with no inspection. I say ok. They notice is a problem with one of my tires and offered to re-​place it and imply they have it in stock, as I drive away I noticed they did not give me the same tire. Long story short, I had to fight for it but the manager approved the refund. Headache. Don’t come here.

On Arville and Blue Diamond. Keith and Mitch stayed open late to take my car in the bay and were friendly and I trust them with my 78 El Camino. Check them out good guys. Bryan Hennagan
I am going to rave again when they are done! Totally honest reliable service. Thanks!

I bought this coupon card for $ 20 since it had three free oil change and other discounted services, which is a pretty good deal. So when it was up for my oil to be changed of course I came here. The first time I came here I was not greeted and just kind of stood there being confused. I finally approached the guy who worked there and told him that I came for an oil change. He said the waiting time would be about an hour or so, which I didn’t mind. I waited and finally got my car an hour and a half later. The second time I came here (which will be my last) I got an oil change and fixed my brakes and my air filter changed. The whole bill came out to be 658 with a 10% discount and the guy advised me to get my tires replaced which he quoted me $ 600. That’s when I knew I was getting ripped off. I’m no expert on cars but I know for a fact that getting my tires replaced (which he said will be the cheapest option for me) should not cost me $ 600. Do your research before coming in here and shop around first before doing anything to your car

These are guys are pure charlatans!
My friend David recommended that I try out Ted Wiens. What a mistake that was! They pushed a no-​name brand Fuzion Touring on me, saying that they were the best new tire on the market. Aftermarket tires seemed like a bad idea but I ended up buying 4 and with installation it came to $ 650.00.
In less than two years two tires had completely warped, shaking the vehicle profusely. Since I live in Los Angeles it took me a while to bring the tires in, yet when I rolled them in, provided my receipt, the service desk completely vacated. A manager told me flat out that they would not return the clearly defective tires. «We’d lose money if we returned every defective tire…» However, I pointed out that the manufacturer clearly states there is a five year warranty. They flat out wouldn’t stand behind the products that they sell and said they would do me a favor and recycle the tires.
I highly recommend you avoid these hucksters at all costs.
I’m out $ 650 and need a new set of tires in less than two years.

Our RV needed its first smog inspection. After researching and calling several places, this one seemed to meet our needs (close to our RV, flexible hours, communicative and friendly personnel). We had called ahead to confirm the inspection process; and our expectations were met with the great service we were provided, when on-​site. The team was friendly, professional, answered our questions, got us in and out of there in the timeframe that they had originally projected. Mitch Bise was great to work with and the team helped us feel very looked after. We will look forward to returning to this location for future business.

My battery was going bad, but not bad enough to be covered under warranty. To take the sting off of paying for a new battery, they gave me a free oil change. They fixed a problem for me that wasn’t their fault.

I came here for an oil change. An hour after I arrived, I was told they had to go get oil for my car… why it took an hour to figure that out is beyond me. I asked them to check my fluid levels, since my coolant light was on. They said they did, but the light was still on when I left. I looked on YouTube to find out how to check it myself… sure enough, the coolant level was low. And my windshield washer fluid was completely out. If someone like me, who is clueless about vehicles, can find out how to check and fill these things, I don’t know why the people at Ted Weins can’t. Won’t be going back.

Never again, I had purchased some coupons for the «free oil change» services, but they ended up stripping my oil pan bolt, told me it was going to be a $ 350 dollar job and said I’d have to wait about 3 – 4 days for my parts to come in and have them install it. I own a 2003 Honda Accord EX-​L V6 and I’ve never had this problem with me entering 150k miles, they screwed everything up. Thanks