Sushi Factory

What happened to this place. Used to come here all the time. The sushi bar is closed, the ac seems to be out bc they’re using floor fans. I came to try the $ 12.50 special ayce. There were 10 people waiting in front of us. The guy second in line said he waited 30 min but the line didn’t seem like it would move anytime soon. I peeked in the dining room am there were about 5 unbussed tables.

I miss this place does anyone know where the sushi chefs went?

I am in love with this place!!! Such a wide selection and great sushi!

Pretty standard sushi buffet. Rolls were good and there is a wide variety to choose from, as well as appetizers, nigiri, and hand rolls. Service was a little slow despite us being 1 of only 2 other parties in the whole place around 3 or 4pm on a Saturday. We still left full and happy though so can’t complain too much.

WORST SERVICE!
Not exaggerating, I’ve never waited so long for food in my life.
(&STILL DIDN’T GET ANY FOOD!!)
I would rate the food, but I never got to it with their slow service!
They had an NFL promotion going on and with any promotion, they should be well staffed. especially on the last day of the promotion during dinner time! Well they had 2 chefs last night. ARE YOU KIDDING ME, last day of an AYCE $ 12.50 promotion during dinner time and you have two chefs working? AYCE sushi during dinner always have more than 2 chefs, promotion or not.
(AND THEY DIDNT EVEN HAVE TV’s. NFL PROMOTION WITH NO NFL?)
So I called in and asked how long the wait would be for a table of 9, he said about 40 mins.
1) When I walked in, there wasn’t even a host stand. I had to stand in the walk way (in an unorganized manner bc some people are just standing around waiting) and eventually a waiter walked up and asked random people if they have been put on a list.
2) The hosts waiting list was on little sheets of loose leaf paper. No not a notebook or even one large sheet of paper, it was a couple pieces of loose leaf paper! As he scrambled through them to tell anxious customers how far along they were on the waiting list, I know he messed up the order of the list. THERE WAS NO ORGANIZATION, just a couple pieces of paper with your name scribbled on it. No number on it, it didn’t have any order besides the organization of the space between each of his fingers.
3) He said my wait was about an hour, I figured it was fine to wait. It’s cheap, my whole family was there already (including my parents that we had to beg to come out since they don’t like to eat out– POOR THEM FOR THIS BAD EXPERIENCE. Now they definitely won’t go out for sushi ever again), and others that came before me were leaving, so I figured it wouldn’t take an hour.
4) OVER AN HOUR AND A HALF LATER, he apologized and said we are next. but they are just waiting for one of the big tables to leave (they only had three). We asked if we could be seated separately but he said the chefs can’t handle another set of large orders, that’s why we have to wait for a big table. Surprised, I just let it go. He then sat others that came in after us. more than one table. WAIT doesn’t 1+1=2?! HELLO THE ORDER OF TWO SMALL TABLES WOULD EQUAL TO ONE LARGE TABLE IDIOT!!!
After experiencing that, we decided it would be best to leave because if we ever got seated, it would about another two hours until we got all of our food. At that point my parents had enough and just went back home with an empty stomach (across town 40 mins away!) The rest of us decided to go up the street to Buffet Asia (our waiter was so sweet we tipped her extra and she was extra kind about that as well). At that moment I realized I rather receive great service with okay food than bad service with any food.
5) That was the cheapest looking sushi place I have ever been to. Ugly wall colors and décor. Cheap cheap cheap tables and chairs. just like what you would expect from a vietnamese restaurant, except sometimes vietnamese restaurants use table cloths!
If I knew that was how it was gonna go down, I wouldn’t even have tried– totally not worth the $ 12.50 or even if it was cheaper!
I hardly ever post on here, I know sometimes people/​places have «bad days» but this was BADBADBAD that I would hate for anyone else to experience what we went though last night.

SH*TTIEST EFFING SERVICE EVER. Really!!! Wassup with the waitress? She told us that they were out of everything, just because she didnt understand English. You think im joking? no. it was the real truth. Thank God they had the busboy help a little bit. Who confirmed that they indeed have all the stuff the waitress said they were out of.
I kept asking if they had oysters. «OYSTERS?» «OYSTERS?» THIS BROAD DIDNT KNOW WHAT OYSTERS WAS! I said to my friends, Uhm, how do you say Oysters in JAPANESE!!! She replied «Im not Japanese» OKAY. YOU DONT SPEAK ENGLISH, YOU DONT SPEAK JAPANESE, how are you supposed to take our order? The logical thing to do would be to just point at the items u want in the menu right? WRONG!!! Out of the maybe 10 items that was ordered from the AYCE, 2 came. it was horrible. OH by the way, our items came out, we still didnt have any silverware! We asked the same genius waitress for the plates, she nodded and said ok, yehhhhh i dont think she understood that either, coz she just went about her way balancing checks. BUSBOY to the rescue! worst part of it all. they put the 18 percent gratuity in the check already. WHAT A JOKE. NEVER AGAIN. FIRE THIS GIRL. SHES RUINING YOUR BUSINESS.

I came here today to take advantage of their ⁹⁄₁₁ week long special deal. $ 12 for AYCE.
Never been here because I assumed this place wouldn’t be that great and damn was I right!
The rolls were okay BUT when I ordered the eel nigiri, it was the absolute WORSE eel I’ve ever had! Disgusting!!! First of all, it took over 30 minutes for me to even get it and when I did get it, it was dark as hell and overcooked to a point where some parts were CRUNCHY and the eel itself was supposed to be soft and flavorful but it wasn’t any of that either. SUCH a disappointment.
The service was okay. A bit slow but I blame the sushi chefs for that. The chefs’ sushi making seemed very inexperienced. The rice seemed like it all falling off. Ugh.
Overall, I will not be coming back.
Their regular AYCE sushi price is $ 20+. That’s so laughable. Their reg prices should stay $ 12 because that’s how much their food is really worth…

for a lunch break, i came here on a wednesday to get their lunch special for 7
— wed: teriyaki chicken and tempura (7: 5 vegetable + 2 shrimp), miso soup, salad, and orange slices for dessert.
— fast and friendly service. having less than half an hour to eat, service was on point. food was fresh. water was refilled (huge cup), and check given promptly!
— good portion. for what it’s worth, it’s able to last for the rest of the work day. i don’t feel too full or too hungry. just right :)
— average taste. don’t expect superstar flavor.
— this place puts sushi imagine (henderson) in SHAME for their teriyaki chicken lunch special.
— 5 stars bc i’d come back again for their lunch specials! :)

I met up with some friends who were visiting from Tucson who used to eat here with me prior to moving to AZ. We were contemplating on trying a new place or going to the old faithful sushi factory in which we were familiar with. I said sushi factory it is as I was not in the mood to try a new place and run a chance of it sucking, I just wanted what I knew and fast!
We go here for the AYCE yes the all you can eat sushi. They have good rolls and a nice generous selection of options.
I tend to order half rolls so I can try many, that is not a problem.
You go here for the food, to eat and get your fill of sushi. Not for the service, the guys behind the bar making your rolls are attentive however not friendly and they never smile or talk to you other than the «thank you» as you are almost out of the door.
I had my friends to shoot the shit with but I could not stop looking at and staring in amazement at the permanent frowns on the sushi guys faces. It is just odd, I have never seen anything like it before.
We always sit at the bar so we can freely order without having to wait for a waiter or waitress to take our orders in the dining area they have as well.
The best quality sushi? NO
Can you get stuffed silly? YES
AYCE? YES
Friendly and inviting atmosphere? NO

This used to be my favorite AYCE sushi place in Vegas. I’m going somewhere else and looking at the other Unilocal reviews, there are a lot of other choices.
When my brother in law introduced me to this place over five years ago and it was fanastic! The sushi nirigi had small balls of rice and was mostly fish. There are a lot of choices, they had specials, i.e. ladies night, free Asahi, etc. What’s changed? A few things:
1. They now charge for green tea when it was free before, and to add insult to injury, they didn’t tell me about it till the bill came! Good thing I was on a business trip and was able to charge it to my trip expenses. Being such a tightwad, it didn’t matter if it was on mine or the company’s dime.
2. The quality of the fish has gone down a bit and also, they added more rice and not as much fish. I think this is probably some cost cutting moves here.
3. The specials are not as good, and nothing worth mentioning.
At least there are some good things: one, they now offer raw oysters for dinner (if you like that). A new offering is poke and it’s pretty darn good!

This sushi was DISGUSTING. The service was horrible and everything I tried tasted like charcoal: burnt. Sushi isn’t just deep fried and full of cream cheese. They even overcharged my card by $ 10!
NEVER coming here again! IF I could give them no stars, I would.

The first time I came here was because I had to, everywhere I went had a really long wait and I was starving so I saw this sushi spot and decided to check it out. Wonder there was no wait, the place isn’t much to brag about.
Nigiri: ⁰⁄₅ I hate when I go places and they give me a chunk of rice and a super thin slice of fish. The portions are so off here, the reason why sushi restaurants pack on the rice is to clearly fill you up so you don’t get to fully use their all you can eat. Also the fish here isn’t very fresh, I might even say dry at times.
Rolls: ²⁄₅ I usually don’t order rolls but my boyfriend does, they have a pretty good amount of variety on their menu but nothing really screams «OMG I have to try this» and once again they packed their rolls with a lot of rice. Also I think they make the rice way way before hand so when we ended up getting our sushi roll order the rice was dry and crunchy huge turn off.
Value: ⁰⁄₅ Honestly for $ 25 All you can eat you mind as well go some where else. This place isn’t worth it. There are so many equal priced or even a bit less all you can eat sushi joints in Vegas you can go to.
Service: ⁵⁄₅ The service here is pretty good well when I went it was and I went pretty late and it was kind of dead only 2 other tables other than my table BUT our server was really nice.

This place used to be one of our «go to» places. just because it has a very convenient location and works late. The food quality is «almost» average. the fish is not as fresh as you would find at «Sushi Mon».
The good thing about it is that they have all you can eat for $ 25 and then they give you a card and each time you had «all you can eat», they stamp it and after you got 9 stamps, the 10-​th time it’s free. as my boyfriend and I are «sushi lovers».it wasn’t difficult to get a few of those cards stamped .
The owner is nice too. but he is kind of moody-​one time would be really friendly and then the other it’s like he’s got smth against you.

This place is a good place to go for sushi on a budget. The atmosphere was definitely nice and chill. I think the cute little oranges at the end of the meal was awesome.

Friends and I all skipped dinner the night prior (mostly for good reasons) so the following morning AYCE anything sounded just about right. My buddy recommended this spot and raved about how their Cajun Sushi and Soft Shell Crab were to die for. Heck, we were starving so we saved time and made the call instantly.
We arrived at noon and it was empty, which was good because we were starving. Just make sure to get the AYCE deal because otherwise, you’d be a fool to hate to lose out on their large selection of sushi rolls, hand rolls, sushi, sides, and appetizers available.
Of all the rolls we ordered (too many to remember), my favorite was the Tiger Roll. The cajun sushi really was as good as my friend said it would be. Beware of the Soft Shell Crab roll because it is a large serving (I recommend ordering just one of these to make room for other selections).
Overall, the quality of the sushi was ok but definitely worth the money paid. Not sure how it is when busy but I’m lucky we didn’t have to wait in line or anything.

A laid back, low key sushi restaurant. Best for all you can eat, particularly if you are a roll fan. Personally, I am. Yeah, rolls might not be «true sushi.» I know that, but for some of us, that’s what we like. If so, you’re going to love Sushi Factory. Personally I think the best aspect is that it is the only AYCE place I have found in town that doesn’t have a time limit.
As for service, most times I’ve been (and I’ve been a ton!), it’s fine. If it wasn’t, why would I go back? But yes, if it’s busy it can get a little slow, service wise. Again, however, if you are there for AYCE, there is no time limit. And most times my hubby and I go with a group of friends so we like to take 2 hours and sit and talk. And we do that whether the service is fast or slow, the time we take is up to us.
The only reason they get 4 stars instead of 5 is the décor, tables and chairs. Really, Sushi Factory? You can’t invest in some matching seating, new tables, and updated décor? Please try. I think more people would give you a chance.

I always feel kind of bad giving a one or two star review. I did like Sushi Factory’s sushi, but there was something about the place that I can’t exactly put my finger on that just will not let me give it over a two star rating. Okay, let’s go with 2.5.
When I arrived I was greeted by a very friendly hostess and seated quickly. Can I comment on the décor? I don’t know, just looked a little ram-​shackle to me. Ok ok… I’m not trying to be nit-​picky, after all I do eat at plenty «dumpy» kind of joints because their food is AWESOME. But somehow dumpy + place that is serving me raw fish = me weirded out a bit.
I did the AYCE with my date. He was all hype about liking sushi though, he wouldn’t even touch the sashimi I ordered, but instead insisted on all the fried little concoctions. One of our rolls completely fell apart when we tried eating it. Date didn’t seem to care, but I was a little peeved.
Thank goodness they brought me out sake to begin with. I think this soothed the bad experience.
Don’t get me wrong, it’s a decent little place, I just don’t think I’ll be going back considering there are much better places in the valley to get AYCE sushi.

Once you sift your way through all the Smith’s shopping carts you find a pretty good little place, and it beats battling for parking on Spring Mountain, and the noisiness of Nobu. We would come here special or no special (though the 2 for 1 Asahi nights is enough reason right there), but it’s always fresh — plus they have oysters! Décor could use an update yes, but you find yourself too busy stuffing your face to notice.
At least we were able to order our sushi directly at the counter (we didn’t see our server too often — one more on to help couldn’t hurt), and they did us a few special requests that other places didn’t. Don’t forget your stamp card, we’ve gone through two!

BEFORE: Surprisingly I rated this place a 4! Before I get on about the food and service, I’d like to say that I have been a customer for years! It started off as one of my favorite sushi joints in town until I noticed the customer service was not on the level as I remembered it to be. The food was also not that great either, where they piled on rice and cream cheese into each roll! So, if I was a Unilocaler back then, I would have given this place a solid 2!
AFTER a year or so, I decided to go back to see if there had been any change. When I walked in, I noticed the place had been painted, and was definitely much better looking than I can remember. I did AYCE, and as much as I love sushi, I don’t know how to use chopsticks (Yes, sad story. haha). So, I always ask for a fork =). The server came running back with my fork like he was some sort of knight-​in-​shining-​armor, which is a good sign for me, because everyone usually forgets my darn fork =(.
So the food came, and I noticed a definite change, it has become even better than I can remember! The service was also wonderful. The servers were much more observant of their customer’s needs, and they were just adorable!
*NOTE: Another thing I remember is that they have a Ladie’s Night Special on Wednesdays, where AYCE dinner is the lunch price! Take advantage ladies! And another good thing is they are open late! I think til 3am? (I’ll have to update the times and specials as soon as I go back)

Sushi Factory was my first all you can eat sushi spots since 1999. I haven’t been back since the early 2000’s.
Since I started eating ocean flesh again, I went to pay them a visit with my Living Social Deal Discount.
I ordered a few of the nigiri items, yellowtail, Salmon and red snapper. Both of the yellowtail and salmon was cut very thick which made me a little perplexed if the thickness made it chewy or was it the lack of freshness.
I would say skip this one and go on to the next AYCE Sushi joint…