Buyer beware — this store has the WORST return policy ever. If you pay with cash or a debit card they mail you a check. The manager«Amy» was really rude. Plenty of other places in town to buy shoes — I won’t be coming back here.
Elaine V.
Tu valoración: 1 Las Vegas, NV
Called over the phone to see if they had some sandals in stock. The girl named keone or whatever doesn’t even know her product. She kept me on hold for more than 5 mins and then asks someone while on the phone with me if they had the sandals or not. The one at fashion show mall has better customer service.
Alejandra J.
Tu valoración: 5 Las Vegas, NV
Manager named India. She was the sweetest and most helpful manager I have yet encountered in retail. The location in fashion show mall has a bit of a snottier staff. Townsquare location: they are just the nicest people.(I had a few issues on a refund that I hadn’t received in 15 days and right when I got on the phone she had taken control if the problem)
Tyler B.
Tu valoración: 5 Henderson, NV
The new manager here is simply amazing. I believe her name is Libertie. I came in to exchange a pair of shoes and she was all smiles when it came to helping me. I usually hate shopping but to be honest I actually look forward being able to go back for my next pair of shoes. Without a doubt this is a place to stop by if you are in Town Square and need a pair of shoes. High quality and low price… add the insanely kind service of Libertie and it’s a definite.
Like Spam A.
Tu valoración: 4 Las Vegas, NV
Steve Madden shoes rock! And you can fine a small but varied selection here. This is a small store but i always find what I’m looking for. Dressy, casual, pumps, sandals, boots, and accessories. The staff is nice and prices are good. I always stop here when I’m at Town Square.