Star Nursery

This Star Nursery has been a main shopping location for my lawn and garden needs for many years. I enjoy the acres of shaded plant area out back and the wide isles inside the store.
Everything from yard and shrub irrigation parts to sod and fertilizer can be found inside this store. Outside you can find ceramic pots, plants, rock, and trees up to specimen size for your landscaping ideas.
If you are getting many plants and flowers, the wagons and hand carts really help, be sure to grab one when you are out back looking for the perfect addition to your yard.
The roses cost more here than at other hardware and department stores, but that’s because the roses are bred to have a great scent to them rather than just looking nice. To really enjoy your roses, you want them to smell so fragrant and look great. I found this out simple by going to different stores that sell rose bushes and while they looked nice, they had very little fragrance to them. When I did this at Star Nursery, the fragrance was amazing, and the varied colors and fragrances were noteworthy. My neighbors walk by my rose bushes out front and always comment on how nice they smell and look, and want to know what I did to get them to be so fragrant. When I clip them to make a fresh bouquet for inside, the whole room fills with the scent of the roses.
The only reason for 4 stars rather than 5 is only because if you need assistance inside the store from an associate, it might take a few minutes for them to get to you. Once they do come though, they are very helpful.

This place was great! I had never been to one but needed to grab some plants and soil for a project at work so we headed over.
There is such a large selection, that I can’t imagine you could leave empty-​handed. The woman at the information booth waaaaaay in the back was super helpful in explaining what type of soil and plant would be best for the area in using, and explained not only how frequently to water, but how much water was needed — which is important.
I wanted to spend hours here smelling all of the things and touching every leaf, but I was on the clock so I had to get in and out. I’ll be back for sure!
Downfalls: it was brutal to try and find someone who worked there. The employees weren’t identifiable by a badge or tshirt or pouch. Some woman actually asked me if I carried something and I had to tell her that I wasn’t on staff.
Additionally, a bunch of men were having out in the parking lot, and when we first pulled in they were all waving and smiling and trying to get me to pull the car over to them. It wasn’t until I started to drive away from them, that I realized that they were all dressed ready to landscape… and that’s when it clicked. That portion did not impress me.
Oh! I am most forgot to mention my very favorite part. After we had checked out, I pulled my car up to the front of the building so my husband and I could load everything into the back of our very small VW GTI. We were worried that we are going to get dirt and water all over the interior so we purchased burlap to lay down first. Someone who was on staff came over to us and offered to load our vehicle. He loaded it all inside my tiny little car on top of the burlap, and didn’t get anything on the interior of car. He took so much care to make sure that the Geranium heads didn’t get snapped off by the hatch. It impressed me.

Darlene at the info booth was extremely helpful and welcoming!
I would have given 5 stars, but the little girl working the register was too busy trying to be cute with her coworkers to bother checking my ID. I’m one of the rare customers that thanks cashiers for asking to see ID. I’m from out of town (New Jersey) so my drivers license is not from here and the Visa card I used is purposely NOT SIGNED in an effort to force a cashier to ask for proof I am the true card holder.

Perhaps this is a ok place to shop for plants ! But not for all the supply and tolls ! After spent hundreds of dollar for my plants and the store manager Refused to exchange over the $ 12.00 pair of gloves with the right size !!! Which only used once ! Friends and families wouldn’t purchase tools or supply from this place. Rather be over Lowe’s or Home Depot ! They do have much better exchange or return policy !

The staff is always willing to help and a large variety of plants plus all the small items that I have to replace at home

I was at this nursery recently and could not find anyone but one man outside that attempted to help me. The only problem was he couldn’t understand my language nor could I understand his. I was there to make a significant purchase but walked right out. WOW Star nursery… an unbelievably horrific experience.

Great customer service! A few days after I purchased some indoor plants I noticed some big holes in the leaves. I found 3 big caterpillars! Two of them had moved to plants that I already had in my home. I wont be buying any more plants from Star nursery!

Megan was absolutely helpful and knowledgeable in helping select plants for my apartment. Great employee.

As someone who is finds planting/​greenery/​ROSES to be a source of enormous pride and comfort, I lose my mind every time I pull into Star Nursery.
This chain offers a lot of plants — while I feel that the establishment is geared heavily towards contractors, it has a lot for the home designer — including a personal visit to your home for consultation on plants/​lighting/​etc. While I would be happier if that visit gave a discount for plants used, it’s pretty handy.
The plant specialist who may be swamped with customers and sometimes MIA is worth her weight in gold. Super knowledgable, has some great suggestions that are native to desert life and was completely unbeknownst to me, and was generally helpful as can be. Yes, the salesgirls can be a bit «huh?», but seriously, it’s a lot of grunt work here and there ARE specialists to answer your questions.
They have a sweeeeeet variety of roses, especially during Springtime — not so much during Summer — including some rare varieties that you won’t find at Lowes or Home Depot. YES, they are that much more expensive but they are clearly labeled and easy to find.
Every now and then they have a great sale on a particular plant that’s for dirt cheap — usually some decent staples such as everygreens or grasses that work for cottage gardens like my own or your average desert yard, such as everyone else.
The last time I was there a nice employee insisted on helping me carry my few plants out to the car, wished me a nice day, and everyone there said hello to me as I walked by. I approve.

It seems like every time visit this location they never seems to have what I need. Also some plants don’t look so healthy. I go to the other location which is far. sigh

Bad customer service. Unreliable.

This would have been a one star review because of the poor customer service we received from the closing manager today. I had hip surgery on Friday and we needed some river rocks for a project the kids were doing. He directed us to out side some place near the wall. Well after looking all over out side and seeing nary a person in blue I ambled back over with husband, seven year old, and baby to the front to ask again. Well Colby who wanted to help us in the first place, but was reprimanded by his manager, ended up helping us. He was really friendly and kind and saved this from being a one star review. He should really consider finding a company that would actually value him as an employee, because from what we saw at Star its a company that doesn’t value its employees or its customers. Management matters.

So i went here the other day to pick up a christmas tree for our work place and i must admit the service here is good. The staff was very friendly and very fast to help us and they were semi busy as well. Mad props to the staff here! There is a good amount of parking and the price for the tree that we got was totally worth it!

Very good flora product, with people who will help you tow your little red wagon around the place and tell you what to plant in full sun versus partial versus full shade, etc. This place seems geared for contractor work, but it is certainly where I go for well-​priced soil and herbs/​veggies.