Rashod demonstrated genuine customer service when willingly making several trips to find the shoe and size I wanted! He not once seemed to complain and had a very pleasant attitude. Julian was great when checking out myself and other customers. I was really impressed when he walked my purchase AROUND the counter instead of handing it over! Keep finding ways to WOW your customers Sheik! Make sure the employees hear about this review, lol. Its late. My purchase was 02÷13÷16 :)
Elisabeth A.
Tu valoración: 1 Las Vegas, NV
Worst customer service. My boyfriend initially bought me 2 pair of boots as a gift when I received them they looked used? I took them back to the store and was told they were display! Didn’t even let my bf know about it. Well I put in an order for new ones was told a date they would be there and when I got there they weren’t! Came back 1 week later and one pair of boots were damaged and they were not even the same color! Very disappointed!
Rebecca A.
Tu valoración: 1 Henderson, NV
Very disappointed in this company. I ordered a couple pairs of boots for my daughter two days after Christmas. It is now January 14th and still no boots. Kinda funny, considering the money has been withdrawn from my bank account since Dec. 27th huh?! I’ve tried to email the customer service department, even tried calling the 1 – 800 number given to me by an employee in the mall location(who was very rude about it BTW) the status of my order continues to say«still not shipped» and I continue to have NO answers. Don’t waste your money on poor customer service.
T D.
Tu valoración: 1 Long Beach, CA
My friend told me they sold fake Jordans over here. That alone, gives it negative a million stars! Avoid at all costs. I will never and have never supported Sheik.