Santa Rosa Urgent Care

I love Dr. Pervaiz because even for those of u who don’t have insurance visits are only 50 bucks! I’m always in and out and feel Comfortable coming here with mild illnesses. The staff does seem over worked but still always willing to help

When I met with the staff physician at Santa Rosa to discuss smoking cessation medication options, the doctor informed me that ‘none of them work. Just quit cold turkey, like I did. You’ll waste your money otherwise. Have some willpower.’
While I appreciate the ‘yank yourself up by your bootstraps’ talk from friends and family, it’s probably the least professional help I’ve ever received.

Absolutely the worst experience I’ve ever had with an urgent care. I made an appointment for my husband, who was having intense stomach pains and nausea. When we arrived they were unable to process our insurance and demanded that we pay the $ 50 charge upfront, which were my first hints that something was off about this place.
About a half hour after our appointment was scheduled to begin, we were finally ushered into a room. This «room» did not inspire much confidence in me as the chairs and patient table looked like they were from the 1800s, and there was dirt and black mold all over the floor and warped doorway.
Fifteen minutes later the «doctor» walked in. This «doctor» was wearing a sweater, jeans, and UGG boots. No lab coat, notebook, thermometer, anything. She barely touched my husband before announcing that he had a stomach infection (how can you know that if you don’t even ask any questions or touch his stomach in the first place?). I tried to explain his symptoms but she cut me off to ask my 24-​YEAR-​OLD husband if he had gone «poo poo» lately. Seriously? She then told us that he probably ate something weird (even though this nausea and stomach pain had been going on for 48 hours) and that he needed to take some medicine.
Here’s the really fun part. We actually followed her advice and got him the prescriptions she recommended. My husband started feeling MUCH worse afterwards and we rushed him to the hospital, where a REAL doctor told us that one of the prescriptions had NOTHING to do with his symptoms and actually combatted the other medicine so that his symptoms increased.
I will not only NEVER be visiting this façade of an urgent care again, but I will also be demanding by $ 50 back. PLEASE do yourself a favor and do not come here if you have any sort of condition.

Lost my insurance because of turning 26 and new to town. Needed a referal and a prescription I’ve been on ¹⁄₃^rd of my life refilled. After paying my $ 50 the doctor would not even see me. They refunded the money back to my card which will take days. They didn’t care about the circumstances, a real doctor with real knowledge would of at least spoke to me before making his decision. I say avoid this place like the plague. Bad people deserve to go out of business. You should not let people who won’t even listen to you, treat you. What a joke

I went to this place for years and years when I had no health insurance. At first it was wonderful and the Doctor on staff at the time was great. In time it went from bad to worse. A staff that didn’t care. Closing at odd hours. Hours sitting in the waiting room, even though you had an appointment, and horrible medical care.
I once got a shot, and was very sick after it. I tried to get up to go to the bathroom and passed out in the hallway. Trying to get back up I was very dizzy and saw two people who worked here just pass me by. Nice care. Thankfully I have insurance now, but I wouldn’t go back to this place even if I didn’t. Hopefully new people are running it.
The fact that very few people in this office speak English, and they only run Spanish programs on the televisions, are the least of the problems in this office.

Dr. Pervaiz is my primary care physician and I can’t say enough good things about him. He has great bedside manner and sits down, looks you in the eye and genuinely wants to know what your concerns are. He isn’t one of those rushed doctors, which is something I love about him. He is thorough and efficient. I never have to wait long to be seen. His staff is also great as well, especially his nurse.

The lady on the phone wasn’t too friendly even though I needed an emergency ekg. The nurse had no idea what I was saying and barely spoke English. Thank goodness there was only 1 person in front of me and it took only about 45 minutes to be seen. This was the closest urgent care to my house and I needed to be seen ASAP because I got surgery yesterday. The location is in the ghetto but it is very contemporary designed and clean. They took my Sierra health and life PPO insurance. I got my EKG and the nurse said it was okay but then the doctor said it was abnormal?! What the hell is wrong with this place. The next day I came in for a ultrasound and the tech wasn’t allowed to tell me my results without the doctor being there! How ridiculous.

Fastest best place in town! Dr. Kevin and all the staff are great! In and out and always great advice!

The wait is long but it is really affordable $ 50 for consultation and dr. Actually knows what he’s talking about. Other places charge 150 – 250 $ just for consultation. Not an urgent care place more like a check up place. I had a really bad rash all over my legs. The dr. Have me two shots and prescription to help it clear up for 70 $ that’s a lot cheaper than other urgent places. I took the medication and it actually cleared up my rash. Great experience worth the wait. Recommend this place if you have no insurance.

When my son called them at 11ish in the morning before he went in for shingles, they told him to wait until 1:00 so they could go to lunch. When he arrived Anna said that they really aren’t an urgent care place but they understood why he would think they were because it says urgent care on the sign, in the name and online. Supposedly, according to Anna they are more of an internal medicine place and that they wouldn’t bill insurance even if paid all up front. They gave him a list of the real Urgent care places and sent him away. The one he drove to on the list, Boulder Quick Care, appeares to be permanently closed. Son is now driving, sick as a dog, to another place. Don’t waste your time here or on their website. Hours and services are misrepresnted.

Muy buen lugar el staff is really cool and they take my insurance great, they have everything to make you feel better good place to bad is not 24 hours

The care here is good, I have been here as a patient twice and taking a friends child over here. First is this, they have actual Dr’s and not the NP seen at other smaller clinic’s like this. The Dr’s are very through, and gave me a good referral to a specialist after I was injured. They are general, so not a pediatrician but they took excellent care of the 11 year old that was taken there. This is not the getto of Las Vegas, but not the nicest neighborhood either, if you want getto go to North Las Vegas and around MLK where UMC’s Urgent Care is.
The only reason that I didn’t give them four stars is they only play Spanish channels on their TV and won’t change it. This is America folks and the Constitution is in English not Spanish, if you want to listen to Spanish in public GO BACK TO MEXICO! My family didn’t speak German at all in public and even when raising the children in the home.

I tried to go here but they wouldn’t see me because I only had my military ID card and not my Tricare card. They said it was the doctor’s policy. I ended up going to Boulder Quick Care instead. The staff seemed friendly, but it still annoyed me that I couldn’t be seen. I was visiting from out of state and had left my Tricare card in my suitcase, but from my previous experiences with other urgent care facilities and from the Tricare website, my military id (which has my beneficiary id on it) should have sufficed.

BEWARE, YOU ARE GOING INTO THE GHETTO OF LAS VEGAS! The office is a little out of date, but still decent, just the surrounding business are a little shady. But, this has to be the cheapest office visit, $ 40, cash only, plus the $ 80 for the 2 shots I received and the additional prescribed antibiotics I had to get filled. Turned out to be a pricey visit, but probably cheaper then most urgent cares. When I got to the office I filled out my paperwork, paid for my visit and was seen by the doctor within 5 minutes. He asked me 3 questions, looked at my throat and said I need 2 shots and a prescription and then left. The nurse came in, said the shots cost $ 80 and of course because I was in so much pain I agreed. Today I feel 70% better, I can swallow without being in the gut wrenching pain I was in! Strep throat is no joke. I have to say this place was decent. The staff didn’t pay that much attention to me, but they served my needs. I would go back again, hopefully I wont have to!

For people like me with no insurance this is the place to go. I been to this clinic more than seven times and I always get treated with respect .
Cheap office visit only $ 40 you cannot get this price in other places.
Dr Pervaiz is a excellent doctor who listens to your needs.
The staff goes the extra mile to make sure you are taking care of.
The waiting time is less than 10 minutes. the office is super clean.

Was just here today on 8-​1-​2012. Office visit very cheap– 40.00…I went cause I been having really bad anxiety and the Effexor XR wasnt working. I went in and the office was clean, the front desk people started out nice. I waited maybe 10 minutes, was really quick. I was taken back when a nurse checked my blood pressure and asked me what was wrong. I waited about 10 mins and the doctor came in. I think hes a indian, Dr. Pervaiz, Syed, just opened the door and said we dont give xanax, i never mentioned xanax, I never mentioned any drugs at all. It was like I was a dopey looking for medicine. He was really short, listened to my chest and ask about the effexor and said what about me taking Paxil. I said if it worked I didnt care what it was. He said he would be right back, he never came back. The nurse came and got me and said to set up front. She tole me to come to the counter and just threw a prescription of xanax at me, didnt tell me nothing about it, how I should use it. Made me fill out a form to have my medicial records sent over and they refered me to a mental doctor. I was treated like a dopey. If you have a sore throat or a ear infection it may be a good place for 40.00. I was really disappointed. I dont drink or smoke, I am just going through a bad time and needed something cause the Effexor wasnt working and didnt have the money to go see a psychologist. Thanks for reading. This is my first Unilocal review. I figured people needed to know.