Roberto’s Tacos

It smells like a porta potty in here. If you’re going to eat here, get your food to go. The food is ok, not very authentic, bland and greasy. We eat here once in a blue moon, and only when we have time to schedule a stomachache for the next 4 hours. Do not go here if you want good food or service…

I frequent taco shops quite often and like this one for the polite staff. Although it may not be convenient for me, the food is consistent with the chain. big fan of the soft tacos over crunchy, but that’s just me.

wow… called for an order, female staded 15 minutes, got their in 15 minutes. she gave what i ordered to a customer and i ended up waiting another 15 minutes for my order… very bad bussiness.

I enjoy Roberto’s but this location gets one star from me for the terrible customer service I received two nights ago. I placed a phone order for pickup around 10pm asking for Carne’ Asada tacos. Before she hung up she repeated my order and it was correct. But when I got there she said I asked for taco rolls. And even argued with me that I actually said «taco rolls». Really?! I ALWAYS order the same thing so I know exactly what I ordered. Then she rings up my correct order with the worst attitude I’ve experienced at a Roberto’s chain. She continued to loudly complain to the two cooks that she was right about my order. On top of that the green salsa and lime was out so I politely asked her and she didn’t even speak to me. She just rolled her eyes and refilled it. When my order was ready I said thank you and she turned and walked away. Really??? Honestly if I wasn’t picking up food for my pregnant sister, I would have cancelled my order. Needless to say, I will not be returning to this Roberto’s.

They don’t tell you they charge for using a card. The lady didn’t even listen while she took our order. Gave us beef instead of chicken and we paid for guacamole we didn’t get. We all know guacamole isn’t cheap these days. Very poor service. Will not be back to this location. Others are greay

How do you have one cook working on a Friday night before the Superbowl weekend, I ordered a breakfast burrito 2 chicken tacos and a chicken quesadilla at 8:28pm, I am still waiting and it’s now 9pm, this location in particular is a joke, I love Robertos but I will not be coming back to this location

THIS PLACE DESERVES NO STARS… ABSOLUTELY ZERO STARS.
The only reason there is a star is because Unilocal won’t let anyone post a review with ZERO STARS.
I cannot even begin to tell you how horrible the service was when I walked in tonight at nearly 10:40pm. I walk into this establishment with the intent of ordering some tacos as I have yet to have any dinner today and was greeted by a woman who was preparing to take trash outside and her counterpart who was on the phone speaking in hush tones. I give it a few minutes and wait but, obviously the story or whatever was being said over the phone was more important than actually serving customers as it went on… And continued in fact even when the woman intervened to take my order. And then… Wait for it… Still on the phone… moments later as I waited while staring at this man, two other customers had walked in and the man then I suppose thought it may be a good time to end his personal phone call to actually make some food.
I watch him construct the tacos I had ordered but I did not see him cook any meat, instead scooping some meat out of a tin container and handing me my tacos. When I asked when he had cooked the meat the woman answered for him saying he had cooked it as I got there. I THINK NOT. When I had arrived there and sat in my car a few moments, I could already see him on the phone. So how the hell can you tell me that he had just made the meat when he had clearly been on the phone even before I had gotten there. When I asked her to ask him to make it fresh she had translated for him (even though he knew damn well what I had said) and he flat out refused to make it. Yes. I said REFUSED.
Angrily I then asked to speak to the manager on duty, however, apparently no managers work Saturday Nights. I then ask for the contact information for the manager and was directed to a sign on the wall with a phone number and an email, so I took a photo of it. I then asked for their names and the woman refused to give me any information other than I should say «it was Saturday night» and «they will know who was working.»
This place is garbage. The service is garbage. I will definitely make sure that this is not the end of this complaint. I hope that he enjoys that smug arrogance he displayed tonight. I definitely enjoyed taking my business elsewhere.
I like Roberto’s, don’t get me wrong. All of the other ones that I have been to I have had no issues. But this one… WASTE OF SPACE.

24 hour spot. So, one star for convenience the other for pico. Chicken tacos and chicken tamales. Tamales taste store bought (pretty sure they are) taco shell disgusting! Red salsa tastes like soap detergent. Rice dry. Beans digestible. I have definitely had better Mexican.

Legit Mexican food, tortillas look handmade and the prices are right. Salsa is fresh and really good too.

Two things give this establishment the one star rating.
They failed to disclose a surcharge for using credit as a form of payment until the transaction was complete.
The smell in this restaurant is unbearable. It literally smells like backed up sewage!
I have been to MANY Robertos Taco Shops and this one is the worst by far. There seems to be no pride in ownership, as the restaurant is unkept and unsanitary.

When ordering a shrimp burrito be aware the cheese comes with it and is not supposed to be charged as extra. I know this because the Nellis and Stewart location goes by the book on their ingredients. After a very frustrating conversation with a person who speaks perfect English about wanting my burrito spicy, which it comes that way, I instantly hated the place. The table area smelled like the bathrooms. The sides and sauce area was filthy along with the floors, tables and chairs. When we brought our food home my kids couldn’t eat the shrimp burrito because they made it so spicy it was inedible. My boyfriend loves heat and it was too much for him. This was done out of spite. The other food was bland and gross. We’ve had better at other locations. But then again service at any of the eateries in that area is the same as a prison chow hall.

Waited 20 minutes for 4 chicken tacos… are you fucking kidding me… don’t come to this robertos. They are slow and forget your order

Great authentic Mexican food. Clean. Very friendly — perfect for a casual dining place. Very cheap !

It’s Roberto’s same shit just bout everyone u go too. Not the best but at 2am it’s there. So take it for what it is

The cashier was not real friendly or helpful. This may be because of a language barrier. The cook was very attentive, and real friendly. Sang as he cooked, and cleaned his grill.
My husband had the carne asada tacos, of which he said was delicious. I had the #2 which is the asada burrito, with beans, rice, and a drink. Neither my husband or I liked the refried beans, however the rice was really good.
Liked the idea of the salsa/​veggie bar. Did not like the fact that they charged me to use my credit card. Would probably not go back due to that.

This one wasn’t up to par. The relish bar was disgusting. The taco salad was just ok. Not very flavorful. We won’t be back.

BEWARE!!!
If your going to order their menudo to go, be sure to demand NO BONES! I ordered some to go and when I sat down at home to eat, there was one massive bone and another small one. The bone was so large that the large container they pour into only yielded about 25% menudo. The rest was all beef bone.
What is really upsetting is that the intention of the cook was to fill my container with large bones and not menudo. How could I tell? Their is no ladle around that could hold such a bone. The cook clearly can see exactly what he is doing… trying to get the most dollar out of his stock pot. Since it was a to go order, their hoping their customer doesn’t know any better, or its too much hassle to return back to the restaurant to complain. Not this Menudo Connoisseur. When I returned to complain and demand for an exchange, the clerk who was working the register and pick up window played the ignorant role that they can’t tell what is being poured in the ladles. BS! As I mentioned before, this piece was as large as a double fist! I did get an a fresh container and there were no bones the second time around. At least they did the right thing.

I finally had the chance to eat at Roberto’s Taco! Whoot whoot! Roberto’s Taco is a take out staple after school meal for kiddos and I ALWAYS end up eating their leftovers. I was very satisfied how excellent my taco salad came out. Surprisingly, all other taco salads I’ve ordered previously from other places use room temperature taco shells. I really like Roberto’s for deep frying their taco salad shell for that added crunch! And oh my! The meat was tender and moist with all the fixings that came with this salad! Not a waist friendly salad! But who cares! Loved every single bite :)

Food Was Edible. In my opinion (and my families) the food was flavorless.
Probably won’t be back.

Whoa Nellie… really…a 1^st to review! Been forever since I seen one these for me!
Roberto’s Taco Shop was one of the very first places I tried Mexican food when I arrived at UNLV in 1996. Prior to that, on Maui many of us locals thought Taco Bell was as authentic as we were ever gonna get. Boy were my taste buds surprised! And now, many years later I still keep Roberto’s Taco Shop in mind when I want some cheap, hearty Mexican eats.
I’m guessing this Roberto’s is fairly new because it hasn’t been reviewed yet! And I can’t really find this location on their website yet either. It’s located in the same shopping center on N. Decatur where Walmart is. It’s also very close to where the Goldilocks bakery used to reside, which is sadly now closed. Bring back the pandesal! Now I gotta drive my A$$ all the way over to Maryland Parkway for my Filipino pastry fix!
If you’re a fan of Roberto’s, you know the standard Mexican fare. Yes, I realize many of you especially those of you who are really Mexican, think Roberto’s is like the McDonald’s of Mexican food. And yes, I realize there is much better Mexican food out there. But damn, it’s so easy to find a Roberto’s near me! Almost no matter where I am in town I am able to easily find a Roberto’s nearby. When Chipotle is not an option, and Taco Bell and Del Taco constantly give me random cramping, and I still have the urge for some carne asada? I will hit up Roberto’s no doubt.
This Roberto’s is particularly clean (I’m guessing because it’s new) and bright in color. Somehow the color of orange mixed with lime green always reminds me of papayas. I guess it just works for them. I also read somewhere that bright colors invite feelings of hunger. Nice psychological marketing ploy for Roberto’s! The menu at this Roberto’s is also no different than the other ones in town, which is welcoming for me because I am pretty familiar with their menu.
I know I shouldn’t but I usually stick with the fattiest things I can find on their menu. Those are the things I first fell in love with when I at Roberto’s back in the day. Beware, eating this stuff on a daily basis can raise cholesterol levels, and turn you into a Fatty McFat Fat! So please handle with some restraint. The family and I shared:
–Carne Asada Nachos — covered in marinated steak, tons of fresh shredded cheese, sour cream, and guacamole
–Carne Asada Quesadilla — burrito sized tortilla folded, loaded with marinated steak, and more of that shredded cheese
Mind you, this was supposed to be a snack! These two items easily filled up the four of us. As usual, the Carne Asada Nachos were on point, tasty! It always makes me laugh that these nachos come with a small layer of nacho chips, and loaded with meat, cheese, and toppings. You usually have to grab a fork to eat the rest of the delicious carne asada. Or get an extra order of chips. The quesadilla was good as well. Oily for sure, but damn good. Meat — Cheese — Tortilla — Repeat. Fat = Flavor is the notion at Roberto’s, and it sticks!
I am also a fan of Roberto’s rolled tacos, and their tortas. Try their lengua in a burrito, some of the best damn tongue you’ve ever had! Well, relatively speaking. Yes, their tongue is very good indeed.
What I also love about Roberto’s is their complimentary salsa bar. Load up on red and green sauces, but don’t forget helpings of fresh cut cucumbers, radishes, green onion, and pickled carrots! All to cleanse the palette and cool down the senses. Or grab a cup of Horchata to go with your Mexican meal. Refreshing!
Service here is friendly, and super fast. Prices are very nice and cheap, definitely on par with other fast food joints you go to. Olé!