Rainforest Cafe

The food was horrible to the point of inedible and be careful bringing little ones here because of the sounds and the rainstorm. It was also very expensive. Yuck!

Ok, I’ll save you time and money and just let you know that this place is a bust. Yeah, the atmosphere is kinda cool but that’s all that it’s got going for it! Food was horrible. Service, meh and we waited forever for our food that I was sorely disappointed in. Our appetizer and meal came out at the same time and the kids meals came last. Completely in the opposite order that our server told us he’d bring it out to us. My kids didn’t even like their food and they ordered pizza and the macncheese. What kid doesn’t like any kind of pizza that set in front of them?! It’s because it was THAT gross. If you find that you really still want to go there, just take a walk through the place and then Go eat at Chilis just down the way. (Because let’s be honest, I wish I would have just done that!) You WILL thank me for it! I really only want to give it a ½ a star and that’s just for the atmosphere, everything else was barf. Yep, I said it. Barf.

The Rainforest Café is just a gimmicky restaurant but it’s a fun place. During your meal, the animals along the edges come to life. In the middle of the restaurant are visible stars of the night. The different animals make noises, moves and the restaurant is alive. Our waiter was attentive. I ordered a sandwich and my daughter ordered from the child’s menu. My sandwich was ok but my daughter’s pizza looked like a frozen pizza that was heated up. Nothing special about the kid’s menu. She had the fruit, which was a handful of grapes and I had the fries. Our waiter came and refilled our drinks. We went before the dinner rush. It wasn’t crowded when we went for dinner and we were able to get a table pretty quickly. I did notice that there was a waiting room full of people when we were leaving. The downstairs is the giftshop. I do like the alligator (or is it crocodile?) in the «swampy» area as you walk in.
Given the choice, don’t sit outside. Sit inside. For the most part, you’re paying for the rainforest experience and you’ll miss out on it if you sit outside. You’re not coming to this restaurant for the food.

This atmosphere is like that of no other! It’s so calming and unique; there’s décor and sounds just like that of a Rainforest! The food is exquisite and there’s even a magician that comes around to each table and entertains folks! I highly recommend this place!

Went here for breakfast and this place is really cute. I got the oatmeal which came with toast and a lot of fruit. Very filling and one of the cheaper places I’ve eaten so far. Definitely kid friendly with all the rainforest decorations, electronic animals, and a simulated rain storm.

Meh… that’s pretty much what I have for this place. It’s expensive, the food is kind of ehhh. Point is that it’s never going to be my first choice for a place to eat. But, if I am on the strip with kids and I don’t mind paying exorbitant amounts of money for mediocre food so they can have the cool animatronic animal experience. Honestly you could probably do better though by going to a restaurant at the mirage and going to the secret garden there. That way your kids will see real animals for probably the same cost.

Our lunch party of 10, at 1, took over a hour to get our food, and the food was terrible! Don’t go there if you’re a foodie!

We almost didn’t come here because of all the negative reviews. I like taking my family of son and spouse and daughter and spouse and their almost 2 year old daughter and 6 month old son. Made reservations for a highchair, possible 2^nd highchair, stroller parking and seats for 5 adults. No problem and we were seated pretty quickly even with a change of 4 more adults. (We called ahead of time) Party of 11. We all were very comfortable and not crowded.
Lets be clear. If you want gourmet food, this isn’t the place. I do have to admit, that we all really enjoyed our meals very much. The food came out pretty much in a timely fashion with appetizers first, followed by entrees. I was prepared to get a bite when I got home, but I was pleasantly surprised. Coconut shrimp. .yum. Haven’t been to a Rainforest in years, and was most pleased with this visit.
A lot of the success of our visit was our server, Andre. Very efficient and wasn’t rattled by seprate checks and out inability to get it together in the beginning to even get a drink order together, much less the rest. He also was very personable, professional and helped with our positive experience. His «helpers» were also spot on.
The best part? Granddaughter, Saturn, loved the animals and atmosphere and especially going crazy at our table every time there was a lightning storm. She would scream and squeal and flail her arms around amidst huge grins. Thanks to the storm, no one was bothered by her and my exuberance. So much fun. We will be back and will not fear the food and service as other Unilocalers have warned. All 11 of us had a great experience.

2 stars is about right. Other than the nice décor and settings there is little to desire.
We went through the typical 1 hour wait to be seated, then 30 minutes waiting for food. And food was terrible, blend and rubbery, even the chocolate lava that kids crave didnt come out right, too sweat and watery. These kinds of crap for $ 29 per dish?
The only delight besides décor was the folks bringing kids balloons and tricks with twisting them.

Very entertaining place to eat. The animal move and the occasional thunderstorm tolls thru. The food was pretty good as well. It definitely feels like a kids restaurant but the menu is made for kids and adults.

Please, pretty please with sugar on top don’t come here. The food is horrible, the plastic cheap animatronic ambiance is not fun even for children. The icing on this cake of horrors was entering the bathroom to wash off the grease and stickiness off my hands, only to witness a staff member emerge from the stall where he obviously just answered a very smelly and noisy call of nature, walking straight from the stall, bypassing the sink straight through the door. I quickly dried my hands and ran after him, but he disappeared in the bowels of the kitchen. What made it so sickening is that I and my kids have already eaten and were on our way out. I brought this up to the reception staff but they just shrugged their shoulders. I hope we don’t get I’ll. Yuck!

Well, if you want to see convicts serve and cook food. this is the right place! Between the gang tattooed waiters to chefs that don’t wash hands after a big dump, the only safe food are overpriced nachos. I really though I was on a set of the MSNBC prison break. The only thing that was missing was a good food fight. The base was so loud that I thought the low rider civic was parked in the kitchen. I guess it became better when the magician came to the kids. Overall, it’s a good experience, I gave it 1 star.

1^st time here & had a wonder experience with my 2 toddlers. Our waiter RANDY WAS AMAZING!!! He was super nice & by far made it one of the best experiences with his friendly manner & attentiveness. We did make a reservation as we came in on Christmas for an early dinner. My kids loved the animal décor & enjoyed the chowder.

Thank you Unilocalers for preparing me to have little expectation of a decent experience. We had a gift card and a free evening and decided to try the café. Thank God for google maps as well as reading previous reviews to know that it had moved to planet Hollywood. Our server was nice and attentive, salads were wilted yet overall experience was great for a kids place. Soup was bomb however we are vegetarians and options were super limited. Suggestions to management would be to just offer a black bean burger. Enjoyed the margarita and the rain storms. Very pricey food … Mashed potatoes may have been boxed, tasted that way.

What a great time we had. We have been coming to Rainforest Café in Las Vegas for 15 years. We always have a good experience this time was no exception. We were treated so good. Seated quickly and Douglas our server was great. We were even allowed to order a dish that is no longer on the menu. It was a dish we love. Thanks to everyone being so nice on Black Friday.

Now, let me start off by saying that I love Rainforest Café. I’ve been to the one in Anaheim & Ontario and I’ve always had exceptional service. Just the other day, I went for my 21^st in Anaheim and it was amazing.
This location however — horrific. We were seated fairly quickly because nobody was there and that was the end of something that could have been great. It was about 8 when we went and it felt as if it was 90 degrees inside. I ordered a drink, and they put way too much mint in it I was literally drinking mint with every sip. Server took it back and I just asked for water. Server, don’t remember his name, he was very quiet and didn’t give us the service I’ve been given at other locations. He didn’t check on us after serving the food.
The food, salty. I got the chicken fried chicken as I always do, and it was just so salty. My boyfriend got some seafood and it immediately made him run to the restroom. My boyfriend also knocked down his drink by accident and I told another server, since mine was nowhere to find, and it took them literally 20 minutes to help us wipe it down.
Never again, very disappointed.

If you could leave a zero star I would. Took 20 min to sit when no one was in the place. Lady forgot about us.
Finally sat down and Doug stopped by to tell us he’d be back to get us drinks. 15 min later I had to find he manager Robert to take our drink order. 10 min later Doug shows with our drink orders and no apology.
After waiting 25 more minutes for food we got up and left. This was so much better when it was at the MGM.
Try waiting an hour with hungry 3 year olds that long forest café.

For of Harmon & Las Vegas Blvd this restaurant sucks. First this place was dead. We had to wait for a clean table on the outside balcony. Our appetizer was give to someone else and we order salads that came out wilted and old looking. The shrimp in it was the only thing half way desent. Basically we spent a 100 bucks on two souvenir tiki cups. This place sucks and we will definitely not be back. Maybe it’s that corner spot because Bubba Gump Shrimp is not good either. I don’t think I will ever try Twin Peaks.

TL;DR over priced food with poor quality.
My daughter loves this place so we only come for her birthday. Went last year to the MGM location and it was decent. Called for reservations, and they could have given me a heads up that they just moved, but didn’t. I parked at MGM, went and saw they had moved. Walked to planet Hollywood. When you walk in, it feels super crowded with all the gift shop items. There’s not a clear sign on how to get to the restaurant. Walking up those stairs feels a bit tight.
Two in my party ordered burgers. The meat was dried out and overcooked. The buns also tasted like they sat under a heat lamp for way too long. For a $ 250 meal, we were not satisfied at all. Don’t bother going, unless you just want the flashing lights and loud animals.

Well this is the new location that moved from MGM Grand.
So let me start by saying it’s pretty cool everything looks great no more fish tanks.
The place was empty. Most likely because no one knows it m over and it’s possibly the hardest place to locate. I think the holy grail would be easier to find bits outside on the very end on Harmon and lvblvd. At street level it’s hard to find.
Once you find the place assuming you ever do its rain forest just in a smaller package. Staff are friendly and inviting.
We were seated pretty quick due to the lack of customers. We got our drink orders and food orders pretty quick. Food was «ok» my kids got the pizza which they ate all of. I got the awesome sampler it was more like ok sampler but wasn’t bad but at 18.99 I expected more. My wife got the rasta pasta again 18.99 We expect more, my dad got the flat iron steak combo. He says the ship was great had to send the steak back because it was rare and he wanted medium, then he got it back they took is sauce.
I do have to point out the staff was really great and friendly, everyone that passed us enter acted with our boys which is awesome. The manager came out she was fantastic.
I would recommend trying it out but I think they need to drop the prices a bit. It’s not Disneyland so you can’t charge these prices.

This place sucks so bad. I don’t even know why people bother coming here when there’s plenty of better choices around it.
The food here is so over priced for basic American food that I thought I was going die looking at menu. I went for a birthday and they wouldn’t let our party sit down until everyone got there.
Oh god. When it came to ordering that was a disaster. Our server took my order and then walked away? Even when he came back five minutes later, it took him literally 20 minutes to get everyone’s order. There was 11 of us…
ONE HOUR AND HALF LATER…
I was the only one that got my sad soggy little island Caesar salad $ 7. No else got their food yet. Then slowly we got nachos and then that’s it! No ones drink even came yet. So the birthday girl complained and their excuse was «they wanted us to get our appetizers first». Okay that’s a lie. There was only two of us that got appetizers. Also our waters were never filled either!
Finally one by one, every 5 minutes, the food was finally coming out! I got my chicken tenders $ 10 and it only came with 3 pieces? The buffalo sauce tasted just like red hot.
When we got checks, our server just put all 11 checks on the center of the table. Too lazy.
This place is a tourist trap and I will never step foot into a rainforest café ever again.

First time going to any Rainforest café, the setting is awesome! But sadly my experience wasn’t so great.
I made reservations 24hrs in advance for my party, who ever I spoke to on the phone was a great help and they even took a note saying I was celebrating my mothers birthday. As we arrived we where greeted by the very happy hostess which was another good start. But when it came to ordering our waiter never gave us his name, took our order and left. He never returned until a good 40 minutes later to get our refills. When he came back he dropped our drinks off and left. He never came to check on us while waiting for our food or came to tell us that the kitchen was behind. We waited a little longer then an hour to get our dinner, that arrived at 8:20. We didn’t order appetizers and half of our party where children, so the orders where pretty easy and small. After we got our food we ate and talked. Waited around for the check, assuming the waiter would do a birthday celebration like they did for the other 10 tables being served, he never did. Why ask if I’m celebrating anything if you aren’t even going to acknowledge when we are there, why we came in the first place? The manager I happened to speak with after my dinner was extremely apologetic and told me she would have a talk with her employee, she also said that she saw the note on my ticket for a birthday and doesn’t understand why he didn’t celebrate for us. I spent over 100 $ for dinner and the customer service was the worst I ever had. Another problem I had was with the bussers walking around clueless with plates of food. Not knowing where they were going. All in all, I would not recommend this to anyone anytime soon, the staffing or training needs to change/​improve.

WORST SERVICE I HAVE EVER HAD. EVER. My reservation at 7 that turned into a 3 hour dinner… are you kidding me?
The place is cool and all, I used to go to the one at MGM when I was in grade school but this was disgustingly terrible. It took us literally 30 minutes to order because the server kept leaving the table after we ordered… It took 45 minutes for ONE appetizer between 12 people to show up and our cocktails weren’t even out yet! Are you kidding me??? Then after a hour and a half after me complaining twice wondering where the hell our food was another 20 minutes rolls around and they start giving out the food SLOWLY, like not even in one sitting?! In the first wave of food they literally gave my friend her dinner salad and our food didn’t come out until an hour after her salad. They gave out food to 12 people like in 10 minute increments. Are you freaking kidding me? The food was okay, and seriously so overpriced. but WTF seriously guys? Get it together… worst service I’ve ever encountered in my 22 years of life. I SERIOUSLY SAT THROUGH 8 «RAINFOREST» SHOWS MY WHOLE TIME THERE. F this place. Stay away at all costs.
Probably the worst birthday dinner I’ve ever had.

I always eat at the Rainforest café in downtown Disneyland and when they were located inside MGM. This new development is pretty cool. I didn’t even know they moved location.
I came for a birthday party of 30 peoples. The birthday girl decided to sit outside in the patio. The view was so beautiful and sorry to say that’s all the positive I can say about this Rainforest café.
If you are planning to come here, be sure to give yourself 20 – 30 min walking time. The hostess told us to park in the Planet Hollywood parking garage. It is sooooooooo far from the restaurant. We then later on found out they have this hidden parking area but its so dark and looks very dangerous to park at.
OMG it was so freaking hot outside in the patio. It didn’t help when you look over to Twin Peaks (restaurant next door) has they have a mist machine blowing to cool down their customers.
Customer service was just okay. Nothing special. The food I ordered didn’t taste like how I normally order it from other locations. Can’t remember the name but it was a pasta dish with Sausage marinara.

Waitresses are horrible, extremely slow and everyone was rude. Kept bumping my wife’s chair and head, never said excuse me or sorry…, took an hour to get 2 burgers. Maybe 4 tables is too hard to keep up with.