Port of Subs

I doubt the owner reads these since the reviews are so low, but I dunno what happened to this place. I actually really liked port of subs. There sandwiches are tasty, cheap and fast. Plus this location is near my work and easy to get when I need a quick lunch.
Recently I have noticed the poor customer service. I have been asking for cucumbers which are never cut up, they hurry me along the line, and sloppily put together the sandwich. I am talking «the contents are falling out and there is mayonaise on the ouside of the bun sloppy.»
One time they had recently cleaned with bleach because you could smell it walking in. THat is gross enough, but later I touched my eye and my eyes started burning and the smell made me sick. I figured out that they must have touched the pens used to sign receipts with their bleach gloves and when I signed the receipt it got on my hands, later transfering to my eyes and nose. Basic negligence right there.
I am glad its a chain so that I can go elsewhere.

The lady who is always working here is so sweet and service is fast. It’s a cold cut sandwich place. My expectations are never high, but I refuse subway and there isn’t a blimpies so here I am every so often for a ridiculous ly huge turkey sandwich. It not a frilly place. No fancy sandwiches, but you may get a wrap or paniniesque sandwich. The veggies are always fresh. And super clean smellin good. If your hungry and looking for a quick bite it’s a dependable spot.

I really hate coming here but it is so close to work.
The manager can’t count. I said double meat on one sandwich and triple on the other. She asked me multiple times. Double meat. Two times the meat. I said yes. She ended up putting FOUR TIMES the meat on one and 6 X meat on the other. I asked what the hell happened because the sandwhiches were giant, and the price was freaking craziness.
She explained «i asked you if you wanted two times the meat» i said yes. 2×1 is 2, not four. Double means 2. I have no idea why she didn’t understand it. It was so ridiculous.
Also, theyre always out of stuff. No chipotle mayo and no lettuce for the lettuce wrap one day. Their response was «well its the end of the week.» Ummm so? You are open everyday.
In the 7 months I have gone here. They have only had lettuce for the lettuce wrap ONE time.
They need new management.

Desiree rocks! Taking 3 peoples orders at once to keep the line moving. Every order perfect, and fast.

This place is getting a 1-​star review until the business owner stops charging full price for a tap water. The customer service was excellent but charging me $ 1.99 for a cup of ice or tap water is ridiculous.

Possibly the worst port of subs ever. Jaymie is BEYOND rude. Rolled eyes, skimped on ingredients, etc. you’re better off going to jersey mikes down the street! Thank you Jaymie for your resting B face, I will definitely not be back.

I have been going to Port of Subs in Las Vegas every now and then for at least 23 years. Never a complaint about the food or service, felt a very positive vibe from Port of Subs and treated with respect. This changed when I was in Port of Subs yesterday after noon and waited on a woman who later said she was the manager named, Desiree. I walked in a good mood and there was one man getting his sandwiches made. I was not impatient, or any trouble, just watching the sandwich making and waiting. When it was my turn she looked at me strait face with out a greeting and stated with a tone of annoyance; «What can I get for you, Ma’am?» Since I was there to get the largest one for my daughter I said, «What does the 13 inch look like.» She said in the same tone that carried on; «We don’t have a 13 inch.» She said nothing further and as I scanned the board, I said; «Oh, I was looking at the 13 dollars that was by the 2 foot, I guess the 12 inch one is the next smaller one?» She said with out pointing or gesturing; «its right there in front.» I said I would take that one and said wheat bread, as she picked up to cut it, I said, «oh​.no pickles.» and then she said «Tell me later, when I get to it.» During this time another customer walked in that was a regular as the way she spoke to her, as Desiree started to cut the meat and cheese, she was chatting and smiling and making eye contact with full attention on the regular customer. She even apologized to the regular customer that was in the process of making «hers”(mine)! As if I was in the way, and that is exactly what she projected. I noticed the turkey and cheese was almost shaved, and when she proceeded to put the toppings on I told her „no jalapenos“ and then she reached for them so I said it again and she took her hand back out and didn’t move and rolled her eyes as if to say, „well then what DO you want.“ The rest of the toppings, the lettuce etc. was scanty. The sandwich looked flat. She continued with this disrespect until I paid. I waited on the side because I don’t like to make a scene and I wanted to ask her who her manager was. So as I watched her make this next customers food, the regular, she asked for double everything. The sandwich was huge, she was putting on handfulls of meat cheese etc… If mine was doubled it would not have even been half that size! Then another man can and ordered and his sandwiches, were made much fuller than mine as well and so was the customer before me. I finally left and called the store and I she said she was the manager and I told her that I would have talked to her in person but since I would not say it in front of others, I called and then I told her that she was very rude and there was nothing I did to merit that. She did not act surprised or say something like.“I did not realize it or I would never do that on purpose …» She said in a very monotone voice; «I’m sorry I won’t do it again.» Then I asked why she did it and she repeated the statement. This was telling that she knew she was and the called ended. I was buying the sandwich for my daughter who I was meeting with and only had an hour to talk to her, my daughter is not eating and not well and I wanted her to have Port of Subs for the protein and other good veg. There was nothing on that sandwich almost just bread. I could not use the time well to speak to my daughter because I was shaken by the very bad experience which felt borderline abusive, she was bullying me. I could not get my thoughts together or on the topic. I continued to have anxiety later that night because I would not be seeing my daughter again and if anyone needed the food, she did. I feel she cheated my daughter and she really did. I never experienced this negative energy and treatment ever at any Port of Subs. This is how Desiree presented the one time welcoming environment of Port of Subs to one that was telling me I was not welcomed. Desiree might be a manager but manage to do this. If I received a sandwich made like that 20 years ago or anytime, I would have never went back to Port of Subs. I would have remembered not to go back, and that you don’t get what you pay for. Desiree was playing favorites with the customer and using the product as she wished or did not wish, giving her whopping amounts of food, even to excess; handfuls of meat, cheese, and mine, she did not even put the minimum required and shaved it. Unlike Desiree, this is not my former experience with anyone else at any Port of Subs. All workers have consistently dealt with me in a professional manner, which is to put attention to you and to make sure you’re feeling good about the establishment and the food they’re serving. I always walked out of Port of Subs feeling happy that I walked in.

Worst Port of Subs ever! Slow service. Out of things at a reasonable hour! And the cashier just dropped my change on the counter. I thought it might be a mistake, but then she did the same thing with my receipt and my loyalty card. And I don’t mean just placed the items on the counter, dropped them without a care in the world.

Very clean with friendly and efficient staff! If your looking for a semi-​healthy option with little time. This is the winner. No complaints :)

We ate there today and the food is great. Sandwich made exactly as we ordered.
Very clean inside and very friendly employees. We will definitely go back!

Don’t waste your time or money at this port of subs. It closes whenever the owner decides she wants it to without notice and without regard to her customers. I complained and instead of taking the initiative and saying she was sorry, she was condescending. The owner does not appreciate her customers and would rather save a buck than satisfy her customers. I won’t go back.

This food here is good. They always make my sandwich the way that I order it and the prodcuts are always fresh. I think I’m giving it low stars because of the area. Scary people around here…

I love port of subs. My man and I go to them all the time. Cheap, fast, and better than subway. This location was great. Clean and friendly.