Popeye’s

Food is good but we waited in the drive thru for 15 mins because they said they were waiting on the fries and after waiting we left only to find out they forgot to even give us our fries… The one thing that we were waiting for and they didn’t even give it to us. Not to mention the girl working the drive thru was mumbling and not giving any positive customer service. Will not be returning to this incompetent location.

I came in on Friday great customer service tenaya took my order and did a amazing job. Food was great see you guys soon

Tonight was the third time i have ordered food to be told they were either out of bread or lettuce. It was bread again this time. Also, at least every other time the person prepping the order can not count out the correct number of chicken pieces ordered or they simply leave out portions of your order. If that all wasn’t enough this location has one of the slowest drive-​thru lines i have ever been to. You have been warned.

Let me start by saying I love me some fried chicken and Popeyes has always been my favorite. I think I was spoiled because I came from the South, and we take our chicken and work ethic seriously there. My hubby and I went through the drive thru yesterday. The line was long, but that’s ok because it usually is at Popeyes. The wait was a little longer than I like, but I got excited because I thought that meant the chicken would be fresh. I ordered a 3 piece all white meal and a 5 piece tenders meal. I noticed the price was a little higher than I usually pay, but like I said this is a different area. There was also an up charge for all white meat which is ok. The kid at the window was very nice and polite. I know they were busy, but when we got home the first thing I saw was no silverware. That was fine for the tenders and fries, but not for the red beans and rice. No biggie, I have forks but if I hadn’t been at home it may be an issue. Next, the tenders were small! And I had one wing, a thigh, and drumstick in my all white meal with the white meat upcharge!!! Plus, it wasn’t fresh… it hadn’t turned into a rock yet but it was on its way. And this cost us $ 23. I will try them again because it’s so close to my house and pray to Jesus it was a one time mess up. Cause like I said, I usually LOVE Popeyes. If not, I guess I will get it once every year or so when I visit family in Alabama and Florida.

Honestly it’s not as horrible as the past reviewers are saying; people it’s a fast food restaurant not Flemings or Mortons; calm down. Ask for the chicken to be cooked fresh and they will do it; complaining about a fast food restaurant cracks me up; and the chick that said putting peppers is the gravy was gross hello that’s what Popeyes does in all their restaurants; as long as it’s clean the health department gives them an A rating then you get what you purchase.

To expensive and the chicken is always dry. I actually can not believe they get enough business to stay open. It is across from my work and we have all tried it and all agreed it is no good.

I always go to this Popeye’s since its fairly close to where I live and the service has always been good. The food is good, service was fast and they never messed up on my order. I’ve eaten inside once and it was nice, quiet and clean. I don’t have an issue but I would change the time they open because 10am is far too late even if they don’t offer breakfast.

They don’t have the Tuesday specials. I told them other Popeye’s have the Tuesday special why don’t you guys. They replied different franchise Manager WTF … He must be a greedy SOB ! Go to the Popeye’s on Tenaya & Craig they have it there $ 1.49 Leg & thigh Tuesday special.

Would give a zero if I could. Stale, overpriced chicken. $ 18 for the equivalent of a quarter of a chickens worth of meat. Lesson learned… never again.

The food is like any other fast food chain; you get what you pay for. The reason for the two star rating is the service. Every time I’ve gone to this location they’ve made a mistake, which I don’t see until I get home, and the staff is generally unfriendly and more concerned with their own conversations.

Restaruant was kind of a mess. Additionally they were out of honey, ranch, cup lids, and straws. I ordered five pieces of boneless spicy chicken strips and was given pieces of chicken the size nuggets. I would not recommend eating here in the future. Lastly I was not provided with a cup for my order and to go back to the counter to get it, no attention to detail.

Please do yourself a favor and do NOT eat here. My husband and I got food poisoning from here. :(

Nesha provided exceptional customer service! She deserves 5 stars! The food was pretty good. The tenders were a little dry but tasty. A bit on the pricey side. The Cajun fries were pretty good. We’ll be back, primarily because of the friendly staff!

The chicken is good, up to the standard ppl expect from this fried chicken restaurant.
But the staff is horrible. Numerous times I have returned to inform them I asked for greens not rice or mac’n cheese. My kid is allergic to milk, so I do not order cheese. If this was a once or twice occurrence, I would not mind.
But almost every time our order is messed up. There have been several times I did not drive back to correct my order, because I have come to expect the wrong order.

First of all the drive thru line was pretty busy and they were taking forever with each car so I thought to myself they must be preparing everything it must be fresh. When I finally got to the window the lady didn’t even apologize for the wait or anything and I got my food faster than others. Well when I finally got home my shrimp po boy was spilled all over the bag. It’s the most sloppy sandwich I’ve had. The bread is dry it’s kinda hard. It just looks like they put no effort into it. Super dissapointed.
Don’t go to this Popeye’s. Find one in the ghetto instead. Tastes way better than this trash

I could not remember if I had ever visited a Popeye’s before in the past. If I had it must have been a forgettable experience and could have saved me approximately $ 8 today. I was out and about running errands and realized I had not eaten yet. I was on my way home and thought I would check out this location, because I had never has Popeye’s…or so I thought.
I cruised into the drive-​thru and was met with a voice on the other end of the squawk box purely going though the motions. I ordered a #7. This consists of three fingers, a side (I chose fries), and a drink.
I was pleasantly surprised when I pulled up to the window, I thought the lad did his best. He was polite and courteous when he told me they did not take American Express (all about the points), I gave him cash instead. Another lad asked me if I would like some dipping sauce with my meal. He was also polite and handed me my dipping sauce.
Off I went… When I arrived at my domicile, and opened the box, I discovered where chicken fingers and fries went to die. Every bite was cold and tasted of a chicken finger and fry graveyard. I felt soulless and empty as I ate my soulless and empty meal. I even mixed up my own version of a garlic and ranch sauce trying to play Dr. Frankenstein while attempting to resurrect my meal. Alas, nothing could save it.
Prior to writing this, I conducted a search of my previous reviews and discovered I had indeed eaten at another Popeye’s location. I did not like it. I do not like this location either. Based on two reviews of the franchise, I am sure I will never dine at another. With other chicken finger locations in the valley… that are good and some great, NO MORE POPEYE’S.

0 stars
— Customer service is non existent
— Employees are morons and have no attention to detail
— Management is no better and I wouldn’t be surprised if this location closes within a year or two

Made my first (and last) visit yesterday after work to get dinner for the family. I went through the drive-​thru and the first tick was when the ordertaker was rushing me through my order. I am by no means a procrastinator and I only ordered 3 simple meals. The second tick was at the window the cashier and her ‘boyfriend’ were fawning over each other and looked annoyed when I rolled up.
When she returned my card to me, she looked me dead in the eye with either contempt or braggadoccio; I couldn’t tell. When I drove off, my initial thought was I hope they didn’t tamper with my food and I will not be revisiting this store.
When I got home to eat the food, I was disappointed in the size of the chicken. My drumstick looked like a jumbo buffalo wing. the thigh had more fried coating than meat. the beans and rice were good. Sadly this is a new location. if I were the owner/​franchisee, I’d be cleaning house, based on these reviews alone and maybe going to corporate for a better product.

This is my second visit to Popeyes, the first was a good experience. This visit, however wasn’t so good. I ordered the Shrimp Tackle Box, which is advertised to have 8 Butterfly Shrimp. What I got was a dozen or so Shrimp Bits, that were mostly breading and had absolutely no flavor.
The biscuit was uncooked dough in the middle, threw that away.
The fries were good, the only thing that was good.
I know this is fast food, but c’mon, sell what you advertise.
I took a photo and wish I could upload it here.

«Sorry, we don’t have specials here.»
Whaaaaat!!!
Just spent the most on popeys chicken in one stop ever… $ 12 for 8 pieces. Yup, it’s tuesday, but no 2 for 1.25 here. Really? Ok that’s fine… just go to another one next time right? Guess living in Centennial Hills means we can afford a whole meal… we like deals too. Gas or food, gas or food… Damn V8.
It’s clean in here though. Better be for a brand new spot. Customer service is good (training paid off). Let’s see how long that lasts. Wait time was bleh… Drive thru lines is mad crazy…
It’s nice to have one just down the street, but I think we all should get the same deal as well… got everyone here juked.