Pop-A-Lock of Las Vegas, NV

There we were… pressed for time. Then just our luck, our car battery fell into coma in the parking lot of a shopping center and we still needed to hit 2 more stores in search of dress shoes for son. You dont even understand the mission it is to find men dress shoes in a size 7!
We should’ve known better when our battery needed a jump while at the drive-​in on a cold December night. I’m digressing here. So we called our insurance company’s roadside assistance. Fastest and helpful phone call ever. The rep said help is on its way, and help was sure on its way. Within 20 mins help had arrived.
I don’t know the guy’s name that helped us as the husband was the one to greet him, but that little-​big guy worked so fast that not even my children realized we were already being helped. I really appreciated the fact that the guy who helped us called my husband to let him know how many minutes he was away. It wasnt just left at the words of the rep from our roadside assistance.
The guy asked us how long we’ve had the battery, checked the life of our battery, informed us not to shut the engine off after the jump… which is probably a duh to most people but there are alot of people out there who have no clue so you can never assume. We were the duhs, but thanks guy. Very fast, efficient, and smooth.
The night could’ve turned out bad, and thank goodness it didnt. Although this is the first time using such service, if they work like that each time… then I’d highly recommend using this company if you need roadside assistance!

Wow! If you find your keys locked in your car, Pop a Lock is FAST, EFFICIENT and nearly HALF as low as what three other competitors quoted me.
Great service. I highly recommend you using them if you find yourself in the same frustrating bind.

OMG! Worst service I have ever experienced. I needed a tire changed and I called and they set me an appointment for 10:17am and I would receive a 5 min courtesy call. At 10:01am a guy calls and says he is 1 min away I told him I’m around the corner I’ll be there in 2 min. He started being real rude and says he leaving. I said no please don’t I’ll be right there, this mans response was «to late I’m already on the freeway» then hung up on me. REALLY! I immediately called him back 3 times before he answered me. I said sir please my appointment was at 10:17am and I am here now then he starts screaming at me saying is it 10:17am, I said no but I need to go to work and are u coming back, He said later and he started shouting at me again telling me never to call him again and start screaming at him, WHAT! He was the one screaming at me and rudely hung up on me twice. Unbelievable customer service. I will never use or recommend this company with that guy working there. I even told my insurance company to drop them as a contractor cause all that does is give them a bad name. In fact I’m still waiting here and it’s 11:07am and still no service. This is ridiculous.

Friendly fast courteous all words I describe the 3 in employees I have encountered from this company. .they come at 130 am to Un lock my car an 2 times to the school (were our car battery likes to die why idk)…ty pop a lock for helping me get about my merry way and the Sound advice on were to get my battery checled

Not sure if this is the correct location because I called a ‘Call Center’. The dispatcher was friendly, listened and asked me the right questions. She had Marcus the locksmith call me back and he was awesome. He answered all my questions, made an appointment with me, arrived on time (all the while keeping in contact) AND he fixed my menacing car door which has been broken for 2 weeks, in just 2 mins!!! Super affordable and worth it. I’d def recommend Pop A Lock to anyone I know.

They said 45 minute when I called, ended up being just 5 minute Waite and in two minutes he used his pump and wire, and popped the lock. Good thing they’re open 24 hours because it was around 12:30 a.m. They were so nice and helpful considering my situation the guy who popped my lock brought a smile to our faces for the sum price of 65 $.

I do not usually take the time to write these reviews, but I found myself in need of a lock specialist to duplicate my key fob for my car. Popalock seemed to be the only outfit around that did this so I of course called them. I read many of the reviews here and started to get nervous about them. HOGWASH! THIS OUTFIT IS 100% first class all the way. They scheduled me as soon as i called and the technician called me back in 15 mins. Said he could be at my house in 45 mins if that was ok. I said sure. He actually came after about 25 minutes, did exactly what I needed and for a far more reasonable price than I have experienced before. All that in 10 mins or less and left with a smile. These guys are top notch. Do not let all the whiners posting here about silly things deter from using Popalock!

I would’ve given more stars after my first experience the guy was helpful and polite, waited for me to open my gas tank. But this time the young man with the white Chrysler was rude kept pushing on gas tank to try and open it when I asked him to stop pressing on it continuously he got an attitude and asked me well do you want gas or not?

Ford dispatched them for road side assistance when I locked my keys in the car, they were a few min late but this wasn’t a big deal as I didn’t have anywhere to be and the car was at my house. The technician arrived and was in the car after a few min, I got the keys out and turned off the alarm and the technician left. I went to drive my car for the first time since this happened and realized that they scratched the inside of my car with what ever they used to unlock the door /​pull the handle.

This is the second time our insurance has sent out Pop-​a-​Lock to take care of our old car. This time it was a flat tire, last time it was a jump start. Both times we got Jason, and he is awesome. He gets here within 20 minutes and gets done within 5. He is professional, no nonsense, but still personable.
I specifically asked for a different vendor from 777 because of a horrible experience there (you can read that review on their page.) As soon as the dispatcher said Pop-​a-​Lock I was thrilled, I knew we’d be in good hands. We were!

The best service I’ve ever used for locksmiths in Las Vegas! The representative, Tony M., was there within minutes and had the car door lock popped in 30 seconds! There was zero damage to the vehicle unlike other companies I’ve used. Fast arrive and very professional! A ++++++++

Called geico road service because lost key. And they send me them for help.
The service was super professional and kind. He made a key on the spot, and made this all pain in the s much nicer
Great job!

On August 17^th i had a note left on my truck. I was told a pop-​a-​lock van had hit me
This kind person even had pictures of the van with license # and the driver. I have tried since then to get in contact with a manager and have yet to hear back from them. I would think a reputable company would have called and offered some assistance, let alone what the driver should have done. PLEASE BEWARE of license plate #708SMF. Smiths parking lot on North Durango & Elkhorn Find another company!!!

Super fast service, arrived on-​time and re-​keyed all our locks perfectly.

How to make a bad situation worse. I locked my keys in my running (a/​c on) car. Called popalock to open car. Told dispatcher about car running with a/​c on. Concerned about overheating. She told me 30 minutes tops. I called back at 30 minutes. They said they would contact driver and have him call me. Nothing. I called at 45 minutes. Dispatcher said she would contact driver and personally call me right back. Nothing. I called at 1 hour and was hung up on after explaining my situation. 1 hour, 10 minutes driver finally calls me to say he’s across town and busy, he will try to get to me in 20 minutes. I could have called MANY other places. Stuck waiting… Hope my car doesn’t overheat in the Las Vegas sun. What ever happened to honesty and communication. I will NEVER use or recommend this business.
UPDATE: Finally arrived at 1:27! Car opened in 2 minutes. I wonder how many calls the driver took while I waited out in the hot sun?

most of the time I’ve used pop a lock in the past they have been good but now i have to give them a «F» score rating. They have failed me big time and I’m very disappointed in them. I locked my keys in my car and had to wait almost 2 hours for someone to arrive to unlock my vehicle. Don’t say we’ll be there 45 to 60 minutes and it takes 2 hours to show up. I shouldn’t have to keep calling my insurance company back to ask them when pop is gonna show up. It’s not rocket science just let the people know… you have their phone number, call and say were gonna be running late. Use somebody else to unlock your vehicle Pop A Lock Sucks !!!

I called for pop a lock to come to my house to make a key for my 79 bmw. Went thru the whole process of giving them my info and all that good stuff. They said they will have the lock smith contact me (which he did) he told me that he will be at my house within a hour and a half. 2 and half hours went by no phone call or anything, so I called the dispatcher she said they will message the lock smith to contact me.
NOW three and half hours went by and I called again, the second dispatcher said the lock smith updated his information saying I cancelled (which I never did) I never received a call from him or the dispatcher.
Two days gone by and I have heard nothing, so I called again, I asked for a supervisor and was told I will have one contact me, it will be almost 24hrs after I called asking for a supervisor! I would really like to know what type of company this is and who is running it. I will never again try using this company after I get to the bottom of why my service was cancelled. I will not recommended this company for any of my friend and family members to use, matter of fact I will degrade it and will tell people to run away from them because all they have done is cost me money for taking time from my work waiting on them to never show up.
DO NOT USE POP A LOCK! they should be called pop a seat because all you will be doing is waiting for nothing!

Pop A Lock is a lifesaver! My two year old son had locked me out while i stepped out of the garage to grab something. I had no other way of getting into the house other than to call a locksmith.
Fortunately, my neighbor had Pop A Locks number on his phone. I gave them a call and they were at my home within 20 minutes. The technician was able to open the door in moments, and my son was safe and sound.
They had charged me nothing for my emergency and only asked that I write a positive review. If you are ever in an emergency requiring a locksmith, I HIGHLY recommend Pop-​A-​Lock (702) 735‑5625

AMAZING SERVICE!!! We locked our keys and our young daughter in our car in our garage and Tony showed up exactly 20mins later (as promised by the dispatcher). It took him less that 10 seconds to get in the car and we got our daughter out!!!
I asked how much did we owe and Tony said «Nothing!» If your child is locked in the car but not in danger always call PopALock!!!

Great and fast service. I called on Labor Day weekend to get my home re-​keyed. I was told a tech would call me back with a quote. I wasn’t expecting to get a call back this holiday weekend… I actually got a call back in 15 minutes! With a quote $ 65 cheaper than ABC locksmith. The service tech was able to come TODAY! He gave a courtesy call when he was 10 – 15 minutes out.
He was fast and professional. The amount he charged was exactly what was quoted. I would definitely use Pop-​a-​Lock again.