Pizza Hut

Im sorry but the lady mamager who works there had the audacity to tell me only 1 of my pizzas i order was wrong. Who the fuck are you tell a customer that only 1 pizza is wrong. Im not fucking blind i can tell when my order is wrong. But no she just kept saying only 1 was wrong if anyone knows her name please let me know because her corporate bosses are about to get an angry worded letter.

We order pizza from them regularly and we have always received great service. No problems at all.

Great reliable Pizza Hut. When I want it quick-​this is the place. Great staff. Not sure about the bad reviews. It’s fast food pizza-​people! What do you expect for 5 dollar pizza. If you want great pizza go to grimaldis and pay for it. If you want good Pizza Hut pizza get this place. That’s all I got!!!

Today I spoke with Monica the manger she is very rude because I explained that when she took my order I asked for pepperoni and chicken and was charged for two topings being on the same side when I clearly ordered the large two topping pizza (huh)I guess… yes a 1.49 fee so okay well the deal also includes 8wings /​bread sticks wtf no wings arrived. So I called her reason was they where out of stock You took my order as a manager you weren’t awear of this and my bf paid for the food because we had three boxes thought it was all correct NO we got 2 med cheese n chicken pizzas with cinnamon sticks as I was speaking with Monica the manager (says Kimberly on my receipt) she’s yelling at me as I’m asking for the corporate number and asking for my money back because I paid cash I will have to drive up to the store I told her when i did I didn’t want to deal with her she said she wouldnt help me anyway… worst service ever given by a manager I’ve ever experienced in 28 years of ordering pizza hut. She puts be on hold to get the number and says my GM just walked in with chicken wings we can make them for you now I asked her why is she playing games a work that made her super mad she began yelling again I asked to speak with someone else she then said No one will speak with you and hung up in my face.

Really slow service. Delivery and pick up. My pizza looked like the workers cut out pieces for lunch and just lined it back up so it wasn’t noticable.

You guys seriously moved to this place from the old one that was less than 5 minutes away from my house? Seriously? What happened, did you replace the good pizza pie makers as well? It’s on the same street! The pizza should stay the same! Horrible. Horrible!
On a Friday night, at least once a month the family & I stay home and order a pizza and watch movies. Save some money, watch some flicks you know? But being that the Pizza Hut that was nearest our home now moved to way WAY up the street near the 215 freeway, I now have to drive nearly 20 minutes each way to get my fix. I wouldn’t mind it if Pizza Hut kept the same consistency to their pies! You’re a chain, they should stay the SAME!
So I ordered online, and I will admit that I’m a P.I.T.A when I order because when Pizza Hut runs their special of a medium pizza for $ 6.99 each with unlimited toppings I go nuts. There are three of us in the house, and each of us has different tastes. So what do I do? Improvise with toppings on each ½ of the pizza! You figure if it’s offered online then it really shouldn’t be a big deal. So for each ½ we all get what we want. I’ve done this multiple times and our old Pizza Hut didn’t skip a beat. Nor was my pizza ever made that bad.
With the order online in, we all take that long drive up the hill of Cheyenne Ave. to find this new fandangled Pizza Hut. Turns out it’s in the same shopping center as the Neighborhood Walmart. We get there and park, and whaddaya you know it’s busy! Friday night! Just got paid! And here we all are, probably near broke, eating Pizza Hut. I’m OK with this, as long as the pizza is tasty!
Unfortunately our first round of pizzas was not. There were some missing toppings from one of our pizzas, and the other one had the incorrect crust! Not to mention, the crusts were looking way flat, like they didn’t have enough time to proof. I was not taking those home, so the manager came by and told me he could make me two new pies but it would take at least 20 minutes since they are backed up. I agreed and waited. And waited. Finally after nearly 30 minutes I stood up and asked the gal behind the counter if my reorder was done yet. It had been sitting in the warmer! Couldn’t someone have called me back up right when they were done? Geez.
Took a look at this round of pizzas and the crusts still looked flat. I did not order thin crust folks! Then on one of my pizzas they forgot the crust seasonings as well as my balsamic sauce ‘drizzle’. They managed to fix this but rather sloppily. Then on my other pizza, the crust did not look like a pretzel at all! It should be darker brown along the crust with the sea salt sprinkled on top! This was some weak @$$ pretzel crust I’m telling you. But I didn’t want to wait AGAIN for another set of pies so we left to trek back home.
At least this time with the pizzas the toppings weren’t as scarce, they shouldn’t have been because I ordered like 5 toppings for each ½! But man these guys need a lesson in placing spinach on a pizza. Can you guys please, please make it look a bit more presentable? Looks like it was thrown on there from a Bryce Harper lob at midfield. Too much power! Not enough finesse.
Pizzas were OK, not what we usually enjoy with our movie night at home. And it all ended with the CRUST. Toppings were good, fairly fresh, and the cheese wasn’t lacking. It was the horrendous crust holding it all together. It was too thin, and in some parts underbaked! Ugh! It had less crisp crunch and too much chew. You could say it was because of the toppings, but I’ve ordered lots of toppings on our pizzas from our old Pizza Hut before and they never came back with uncooked crusts. It’s the DOUGH. Wasn’t pulled from the freezer long enough and set to proof so it could rise like it’s supposed to before baking. I know because I used to work for a Pizza Hut express back in college and had to proof crusts daily. I’m going to venture and guess they didn’t make enough crusts for the day because they weren’t expecting that big of a crowd. So some of the crusts they pulled out at the last minute didn’t thaw enough (yes Pizza Hut uses frozen dough). But come on, it’s a Friday night! Stoners & poor people alike will want to be ordering pizza!
Sorry guys, your new location is killin’ me. Won’t be back there for a while until you settle in. I’m gonna go with my other pizza place that’s less than 5 minutes away… DOMINO’S.
Get it together folks!

Don’t order online on a Saturday evening. Pizza was not ready on time. Stood in line and told 5 minutes. Asked again, told another 5 minutes. Still wasn’t ready. Time on board said another 17 minutes. I told them I was not waiting anymore and walked out. Don’t tell me not once, but twice the pizza would be ready in 5 minutes and not have it ready.

Newer location with extremely courteous staff. Ordered a pizza for carryout and everything was ready on time as promised.
The only drawback was that the toppings seemed a bit sparse. Everything tasted delicious, but it was noticeably less toppings than what I expect from Pizza Hut.

Terrible experience. Last two times they have messed order up and been late. Today that forgot parts of my order didn’t get it right and were late. Tried to call them twice to tell them … They hung up on me. Must recognize my number and they knew they messed up. What a waste of money.

Horrible! Give me my old location back! Ordered two pizzas and wings. They were 40 mins late and our order was wrong! Asked for extra sauce and got next to none. The wings were overcooked too. Everything was cold! We tried to call and fix things, but you get a national call center. Once we were finally transferred, they would just hang up on us! No more Pizza Hut for us!
So I lied… we went back. This time my wife went in the store to order. She ordered a chicken and spinach pizza with white sauce. These morons cooked the pizza and then threw uncooked spinach on top. This place is a joke!

2 Thumbs Down! I always do Online ordering from other pizza places and never had a bad experience till now. They never got my pizza order right and on top of that i wasn’t the only one they messed up other people before me that was picking there pizza up there orders were messed up too. All i can say is stay away from this place because obviously making pizza is Rocket Science and there not qualified! #smdh#fail#booo

I ordered Pizza Hut when a visiting friend friend mentioned it as a preference.
I tried the pizza, wings, potato fries and brownie desert.
Each of the entrées was extremely salty and the desert was sub par to say the least.
I did not care for the taste of any.
I will happily continue to order Dominos.

Awful customer service. The pizza was horrible. Order was wrong. The pizza looked like the delivery driver flipped his car all the way to deliver. Don’t even know what else to say…

Been here 3 times and the only time it was a good experience was the first time. The second time I ordered was okay except for the small error in forgetting to add a flavor to the crust, easy to deal with, the pizza was good otherwise. Just got home with my pizzas tonight and they were pretty much all wrong. Flavored crusts on the completely wrong pizzas, one of the pizzas wasn’t even the right crust type, no extra sauce on one of them. I just don’t understand how hard It is to read. Being a server myself, and also having worked at a pizza place before I know personally this is not a hard job. I don’t know what the interview process is here, but clearly the expectations aren’t very high at all. I will not be giving them anymore business.

Brand New location. I was so excited when I saw that one was opening and I was not unimpressed. We’ve had a few deliveries to our house already with no mistakes. All the delivery people have been extremely nice and didn’t freak out when our fur babies were barking like savage beasts. Our orders were complete with no mistakes and arrived within the time frame they gave, if not earlier. Pizza Hut has so many options now from the different sauces, crusts and toppings. They always have some kind of deals going on, which is awesome. I can stuff myself with a pizza I like and Mike can stuff himself with a pizza he likes.
It’s a Pizza Hut so don’t expect it to be a gourmet authentic Italian pizza. Like I said earlier, prompt and friendly delivery with no mistakes. Can’t beat that from a Pizza Hut.

What ever time they tell you doesn’t matter. Expect another 20 to 30 minutes just for a carryout order. Last time I will be getting a carry out order and will only be ordering for delivery if I have an extra hour or two to spare.