Pizza Hut

Dude what the hell!!! Are you serious my pizza, I had an order of one ya (1) pepperoni pizza at 9:01 pm and they said they were gonna call me ba co and guess what not pizza or call came up really this is just bad all the way around

Going to start with the «manager’s» name MONICA… so i get that i called on a tuesday night at 10:40ish PM and they close at 11PM which I thought they closed at 12AM… BUT anyway she asks if its for delivery or pick-​up so I say delivery and she goes on to say it’ll be a 50min delivery, I heard 15 so I ask if she said 15 and she goes «fifTY» with a very annoyed tone so i proceed to tell her she doesn’t have to be rude about it. she stays quiet and asks so delivery?
so it ended being the wrong pizza hut for my zone and i went on to say Thank you but before i could even say that she had already hung up on me. called back to ask for a manager to let them know how unpleasant she had been but of course she happened to be the manager soon I’ll just tell it to Unilocal instead lol. Thanks for shitty service, Monica :)

I order pizza, wings, cheesy bread ect from their app every time I order and everything has been good except for one time. The manager reimbursed me and credited my account to the cent and then some. There always on time right when it says there going to be here and everything is hot. That’s why I continue to do business with them like every other week. Keep it Pizza Hut!!!

If I could give this place less than one star I would.
The pizza, wings and breadsticks are so crappy I had to throw it all out after just one bite. I called to get my money back but nothing could be done. So screwy. Won’t be coming to this location EVER again. Made my whole Pizza Hut experience unbearable.

I don’t know what’s up with this place. Majority of the time, no one answers the phone. Time before last I ordered a pizza, it was not made correctly. The most recent time I paid for and ordered something, they delivered the wrong pizza. So I called the store and they gave me credits. Tonight when I called to redeem those credits, they had disappeared or otherwise. They honored them, but when what I asked for arrived, I tipped the driver $ 10 to find it was not even cooked! smh. HOW HARD CAN IT BE TO MAKE AND DELIVER PIZZA?! Really don’t appreciate you wasting my money.

No stars! Girl who answered the phone let me know that I interrupted her day with a loud sigh. They have «pay one line». I only asked if credit card used to pay online still had to be verified at delivery location. I only asked a question. No customer service skill.

I used to live in New York, and I can say with confidence that Pizza Hut on the East Coast is loads better in quality than PH on the West. Regardless, I have definitely had better pizza in general than any Pizza Hut in the US, anyways, so this review is going to be more about the service.
Service: 2 — Feeling lazy one Saturday night, we ordered our Pizza online with some garlic sauce to boot.
They ended up calling about 2 minutes after we sent the order to make sure that we actually ordered. If they’re going to do that, they should just get rid of online ordering and prompt everyone to make a phone call! It would be much easier on their end.
When we arrived at the time that they said it would be ready over the phone, the pizza was ~not~ ready. They continued to state while we were waiting that the «real reason» they called was because they were out of garlic sauce… then why didn’t you mention that over the phone? Another 8 – 10 minutes later, we had a pizza to take home!
Poor organization and failure to make a pick-​up deadline for a just-​okay pizza. Service is slow and confusing – better avoid! Happy food hunting :)

Order took over 1 hour to deliver. Pizza was cold and tasted stale. Asked for refund, manager is an idiot. DO NOT GO HERE!

Staff was cool. Pizza was not. Seemed like it was over cooked, hardly any cheese on it, and tasted tough. will go somewhere else next time.

Everyone was so nice! Great customer service!

I, m from New York this is not pizza!

Took an hour to get one pizza! Rude staff n I wasnt the only one that was told 10 more min and waited 30