Petland Las Vegas

Went to the Petland in Boca Park, Summerlin; And let me just say the employees their suck A** Don’t F*****g profile me as I walk in the door. Do not talk to me like I am stupid either. The employee with the red streaks in her hair and the other short haired bimbo have no customer service skills what so ever! Step up your game, if you don’t like your job, get out. Maybe both of you need to be re-​educated on what customer service really is. Very arrogant and Ignorant.

I had the worse experience ever. We were so excited to see the puppies and kittens. I saw a munchkin kitten that I just HAD to have. I asked if I could see the munchkin, and I of course fell in love. When we were done they took the kitten away and I decided to ask questions about the kitten the worker answered one then walked away and acted as if I wasn’t going to purchase the kitten, since she acted so rude I would never purchase an animal there EVER. The workers there ignored you and went to drink their Starbucks instead and joke around. The dogs smelled of pee and poop, because the kennels were disgusting, half the animals there looked sickly especially the guineas. I will never return and make sure no one else I know never goes there too. This place is terrible, terrible work ethic and terrible manners.

BEWARE! Puppy mill puppies! «USDA licensed» doesn’t mean shit. Go to a reputable breeder and you’ll find a healthy, well bred puppy at the same price. No reputable breeder in history ever gives dogs to a pet store!
Google image «USDA licensed breeder» if you don’t believe me.

Large breed puppies are all stuck in small cages. A Saint Bernard was in a cage that he could not even stretch out in. It wasn’t until people started posting on Facebook about it that they actually made the cage bigger. All the puppies come from puppy mills. There is now a new law in effect that will make it so these stores have to get puppies from rescues and shelters, but it will take 2 years until they have to comply. Wish it would be sooner, until then make sure you rescue a dog or puppy or go to a reputable breeder who will let you come visit your puppies mother and father on THEIR property.

I just saw this posted by NBC News — considering Petland went before the City Council and denied that they use puppy mills, it’s quite damning evidence to the contrary.
I was at a committee review meeting for the Las Vegas City Council today and listened to the owner of this store speak.
He justified his stores ability to buy from commercial breeders and contrary to evidence, claimed that he didn’t buy dogs from «puppy mills».
He claimed that «regular people didn’t have a lifelong dream to own to own chi’s, pit bulls, or Rottweilers»
I was shocked — and judging by the reaction of the rest of the crowd — everyone else was shocked as well.
The council asked him to justify why it would kill his business to start adopting and he just said that he didn’t have the profit margin to justify medical costs, food and boarding for pets. He also said that his store didn’t have kennels large enough for full grown dogs. And that he would have to «completely revamp the store in order to comply» which would cause his store to close.
My thought is that his business model is poor if it is contingent on the sale of live animals and is 70% of the profit of his business.
Overall the thing we should be in support of is the ethical treatment of animals. Pet stores traditionally don’t source their animals from ethical breeders and that’s why I object to the owner of this store justifying his bad business practices with the need to earn profits.

5 years ago we bought the most beautiful, healthy Bernese Mountain Dog pup who has been an angel to our family. When our son passed away from cancer just 8 months after we bought our puppy here he has been our lifesaver lifting our spirits daily to keep us going. Our experience here was wonderful. I often feel judged telling others when they ask that we got our dog from a pet store. I always clarify that not all pet stores are irresponsible and I would never support and that is. We had never purchased dogs from a pet store before and were leary because of all the negativity associated with them but we use to love coming into Petland because there store was so clean and the puppies all seem so happy. The staff was always so great. I am sad to hear this store will no longer be able to carry pure breeds from responsible breeders. All dogs both pure breed and shelter dogs all bring something so special to their owners. Not all pure breed breeders in quality pet stores such as Petland come from poorly run puppy mills which should be outlawed at the source for sure. We no longer live in Vegas but our experience 5 years ago was wonderful and our dog purchased there has been the heartbeat of our family.

This place is horrible ! They get their pets from puppy mills and kitten mills. animals are also put up for adoption even when the owners/​staff members know that the animal is sick. They put their animals in wire bottom cages. Sometimes they don’t even have enough space to move. This place breaks my heart … THIS ESTABLISHMENT SHOULD BE CLOSED DOWN ASAP.

When we arrived all the employees were standing around gossiping in a circle and weren’t helpful (about 8 of them). Then once we actually talked with an employee they tried to guilt trip us numerous times to take home a puppy. We also heard from a former employee that when one of the animals gets sick they just put them down so they do not get the other animals sick. They are also insanely expensive. When I asked how much one of there Pomsky’s was she said $ 2900 but she could give them to me for $ 2300 just like that, I don’t know what kind of salesperson just drops that amount of money off without a hesitation. They work for commission so they will do anything to get rid of the dogs. Although they have a great selection of different breeds. The prices are ridiculous and the employees do not care about the animals just the sale. I would not recommend this place to anyone. If you love animals and are considering buying one this is NOT the place to go.

The machismo in this place sucks. Starting with an employee named Marshall. Our family went in to buy a puppy for the kids. That’s where it all started. We were being assisted by a friendly young lady at first then he took over like a used car salesman. He claimed he would give us a discount, so I said that’s cool during this holiday season. I mentioned that the price was pretty steep and he said «well that’s what the puppy is going for today because sales are high. If not, it could down by $ 1200.» I had no idea that animal sales were like this. It makes me sad. Every time one of the females got close to us while we were playing with the puppy he would tell them to go do something else because we were his clients, in a rude way. The manager stood there and watched him. I really feel bad for the women employees and the puppies who are missing out on a good home because of greed. The way these 2 jerks acted isn’t professional at all. I recommend that people boycott this place. Look at the rating history. They don’t care about the animals, employees or the clientele. STAY AWAY, BOYCOTT…

These pups are born at nasty puppy mills, with several Infractions. Just google it once you ask for the breeders information, which is annoying because the woman looked me dead in my face and said they choose specific breeders. They won’t give you a price on a puppy until you’ve held it. Basically it’s them saying we want you to hold it and if you love it and it’s $ 4,000 were still gonna try and push the pup on you anyways, even if you can’t afford it. Just a waste of both our time. Bad business. Go to a shelter where people aren’t trying to make big profit off of animals.

The manager on duty was extremely condescending & disrespectful. We have been there a few times. My son has shown a history of allergic reaction to dogs, not cats. The allergist specialist suggested we go to our local pet store once a week or so over the next 6 – 12 months & see how my son reacted to certain dog dander/​saliva. My sons reaction is not immediate, it is a gradual reaction. If we found a dog over this time that he was compatible with, we would want to purchase this pup! Well, first couple times we went the ladies we had were very helpful, friendly & considerate. This last time we went, the associate was nice but the manager saw us & made some very condescending comments. Basically poking fun as if we were lying about my sons condition just to get some free play time with the pups. It was rude & un called for, if we wanted just playtime we have our neighbors new pups to play with but the doctor (allergy partners of nevada) specifically suggested this tactic. Then she made a comment loud enough for me especially to hear, «we dont take those pups out just for play– you have to buy!»
Really? Hmmm. Horrible attitude & tactic as we have money we were willing to spend eventually if we found compatibility. We believe in making sure it will work before purchase so that puppy & my son do not have to go through unnecessary separation if he is allergic to specific dander.
You would think a manager would understand this & not react so immaturely, pushing customers away. If my son & daughter were out of control brats i would understand but they are not. They stay by my side & ask before touching.
We’ll find another pet store or a private breeder. I also noticed on this visit some pups seemed sick & a couple had sores on their skin/​eyes. Diarrhea stuck to back leg fur & tail. Im sure w/​a manager like this the care is going down hill because she only cares about $ not welfare of the animals.

I honestly hope that no one comes here and purchases from this store.
They are well stocked on toys and supplies for your dog, cat, rabbit, or bird, and even include little outfits but all of the merch here are priced the same as your local Petsmart or PetCo. Pricing aside, I don’t support this little store because of all of the dogs and cats that they have «for sale».
I walked in, intrigued at their display on the glass wall and was surprised to see that there was a whole glass casing wall of dogs on display as well. There were Goldendoodles, Huskies, Labs, Bulldogs, Dachshunds, and so many other dogs here that I just wanted to give hugs and kisses to! An employee came out as I was admiring the dogs and I asked, «Are these dogs up for adoption?» She responded, nonchalantly, «No, they’re for sale.» I then asked how much do these dogs cost, just out of curiosity.” The price range for these dogs BLEW ME AWAY. Starting price for them was $ 2,000.00!!! One goldendoodle was $ 2300, another was $ 2600. One of the dachshunds was $ 2500. She then told me that they come with bowls, all of their shots, and some other things (I can’t remember now). She even added that they had a payment plan for purchasing these dogs as well.
I felt so sorry for the dogs just sitting there, miserable & lonely, waiting for their forever home.
I didn’t want to add this because I wasn’t 100% certain of what I saw, but I will add it anyway. As I was walking around looking at the toys and costumes for the dogs, my eyes just barely caught a husky hitting the glass wall and I saw a woman’s leg retreat from the dog’s confined area. It looked and sounded to me like she had kicked him in because he refused to go inside. When I looked up, she made eye contact with me and then moved away. I stayed nearby to see what was going on back there but nothing more happened.
ADOPT. DON’T SHOP. This is such a sad & depressing little store. I will not return and will continue to dissuade others from shopping here.

After expressing my concern about Petland, someone from Pawsitive Solutions (Jennifer) contacted me. I expressed my concern with my male pup not being AKC registered yet AKC listed and how I felt their team misrepresented themselves. Jennifer quickly took the matter in hand and advised she would try her best to get my male pups info updated to AKC registered since she can confirm his parents were AKC registered. She also advised if she couldn’t get that information updated she would happily replace my male pup with a new confirmed AKC registered pup of same price.
Within a week she was contacting me back to confirm he has been updated to AKC registered and my new certificate is going out in the mail Monday.
Though I increased their stars from 1 to 3, I still don’t feel they deserve 5 stars tho Pawsitive Solutions themselves deserve 5 stars. My pup still has Giardia and on his second round of meds with increased and added meds. My second pup has also been put on meds as a preventative and/​or stabilization precaution. This alone has delayed their 12 week and 16 week vaccines forcing me to cancel a paid vacation because I can’t board them until 4 months and their 4 series shots which all should have been completed by ¹¹⁄₅ but has now been pushed back untill January 2016 IF they don’t have another positive Giardia test.

The store hours say they close at 9 and the doors were locked before that time.
I like to go in and look at the ferrets, but I would never buy from them. It is always best to adopt.
Usually pet store animals come with health problems from being in puppy mills and being kept in small display windows such as in this place. So my recommendation is to adopt and not buy!

Don’t shop, adopt. NSPCA’s adoption fees range from $ 20 to $ 150 depending on age. A hell lot better than what your spending at a pet store that clearly doesn’t take well care of their animals.

I love coming in here to see all the puppies. They always have the cutest ones. I wish I can buy one but its too hard with two dogs since my dog is already spoiled lol
I also come in here to buy new clothes for my dog. They don’t have much to chose from but they have cute ones.
I love how the bird cages, hamster, rabbits & other animal are open for you to pet them :)

**PLEASE READ IF YOU ARE CONSIDERING ADDING A MEMBER OF YOUR FAMILY FROM HERE**
My boyfriend and I had recently decided on bringing in a little ball of joy into our home after some very tragic events happened to our family. We had originally planned to adopt from a shelter or a breeder, but in a moment of weakness we walked into Petland and found the most adorable little kitten and couldn’t resist this [expensive] little guy.
We brought him into the vet for his first check-​up just as the warranty said. The vet checked him out and said that he was good to go and to bring him in for his shots the next week.
Our first week with Mr. K was amazing. We couldn’t wait to come home and be with him. He was mellow but always wanted love and affection… his favorite place was in our arms.
Our second week with Mr. K was awful. That following Tuesday, Mr. K started having seizures. When I called the vet they said that it is extremely rare for that to happen to cats, so I immediately took him in.
They gave him seizure medication and kept him overnight for observation. By Thursday his condition had gotten so bad that he became blind. The vet told us the next option was to take him to a neurologist which was not covered under Petland’s warranty. That would be a $ 180 just for the initial checkup which does not include the $ 2000+ MRI bill and other testing that would have come next.
When we went to go see Mr. K he was not even the same cat. His movements were erratic, he was antsy, his pupils were extremely dilated and nothing would calm him down.
After speaking with the vet further about our options, they suggested that the most humane option for Mr. K was to be euthanized.
We had him for 10 days. Regardless of the amount of time, he had become a part of our family. It is no coincidence that this happened and we bought him from Petland. There are so many awful stories about buying pets from these places and how sick they end up being. While this isn’t a reflection of the staff there, it is a reflection of their product and the inbreeding that occurs at puppy mills and catteries. Petland needs to be shut down for the safety of their animals currently there and the ones to come in the future. Please take something from our experience and reconsider when buying a pet from any pet store.

Yes. Are they puppy mill dogs… I guess… Are they a little pricey… Yes. But did I find my perfect puppy and the best service from the Brian that helped me… YUP. He even called a few days later after words to see how everything is going and remembered my pups name.
After a couple visits to get dog food, he greets me every time I walk in and grabs the dog food knowing which brand and size I always gets and has it in the counter ready for me.
This place has bad review just because of these wannabe activist that dislike puppy mills etc… which I understand where they’re coming from but imo that shouldn’t be a reason to do business with them.
This place is always clean and they seem to do well selling lots of puppy’s.
I come in every 3 weeks for dog food and I’ve never seen the same dog twice. They either move the pups around or find homes for them very fast so get your pup if you fall in love.

YES PETLAND SELLS PUPPY MILL ANIMALS… Investigation video proof about Puppy Mill included in this review.
In 2005 I bought my dog from Petland. I didn’t know anything about Puppy Mills back then and didn’t plan on even buying a dog when I entered this store back in 2005. It was love at first sight. I just fell in love and bought my dog. I love her to pieces and wouldn’t change a thing.
She had kennel cough and an ear infection at her first vet appt. which we went to within the first 5 days of owning her (per Petland’s Warranty at that time – you had to have a vet check-​up with in 5 days of purchase.) I didn’t know she was from a Puppy Mill for the first few years I owned her. I kept hearing stuff about Puppy Mills and Petland so I googled her Breeder. What I discovered was actually shocking.
Breeder: Linda Kleven
USDA # 41 A 0015
Fair View Kennels
On 6÷14÷2005 there is a video investigation of the Fair View Kennels in Minnesota where my dog was born. A dogs pregnancy is about 63 days. My dog was born 8÷18÷2005 which is 65 days after the CAPS investigation and video took place. There is a video online of the actual puppy mill so you can see for yourself that Petland does in fact do business with Puppy Mill Breeders. You can see the conditions of this particular Breeder’s operation which had 130 dogs at the time of the investigation. My dog’s parents lived at this terrible place.
Link to video from CAPS the Companion Animal Protection Society below:

If the link won’t work just google. Linda Kleven Fair View Kennels 2005, The first 1:33 of the video is the Fair View Kennel.

Everyone that has left a bad review here has only left a bad review because:
1. It is pricey
2. They believe that the puppies have come from mills
3. They are haters
I came to this Petland just browsing. I wasn’t looking to buy a puppy, but if I liked one a lot, I may consider. I have been to the Petland in Henderson & have paid $ 2700 for a female pure bred Siberian husky. She has 3 spots on her nose and the most beautiful mask ever. When I walked into this Petland on charleston, I saw a male husky (with 2 dots on his nose that were very similar and same color) sleeping. I thought it would be so cute to have a playmate for my first husky, so we ended up going home with another husky. Prices are negotiable. I bought this husky for $ 1700 including vitamins, xl crate, toy, bowl, shots, etc.
If you’re complaining that these dogs are «sad» or «depressed,» then do the puppies a favor– purchase them, take them home, treat them with love and make their life worth while. Stop complaining with you bs and not do anything about it :)