Officemax

Ordered a desk online for store pickup. My item was not available at the store nearest my house but was available at this store. Went to pickup the desk, found the area for online pickup and waited. After several minutes and several employees looking toward me still no one even approached the area. No one acknowledged me until I was on my out the door. Called the store from my car, asked for the store manager. Mike came on the phone, I relayed my experience and his response was“I’m here now «. I told him I was cancelling the order. He said charge would be reversed in 12 – 18 hours; we will see if they follow through on that. Contacted customer service and got the email equivalent of a form letter. Should have stayed with Amazon!

They are very helpful and got in and out the store fast :) I went in to develop pictures for my family as part of there late Christmas present. They helped me right away with great customer service.

Great selection. Bright store. Nice staff, but… no manager on site to answer a discount question on a printing job. No way to reach a manager by phone. Waited 30 minutes in hopes the manager would call back because the staff were unable to help. Purgatory.

Office Max is my store of choice for office supplies when I need immediate action. If I haven’t planned well to order online, I can find printer ink, flash drives, envelopes, white boards, an array of pens and more. The store is always organized, neat and well stocked. There is a paper cutter for customers to use and print shop. When I needed a custom stamp made, I ordered it online and it was ready to be conveniently picked up. The lines are usually short and quick, management ensures that the customers are quickly attended to. Parking is plentiful, so stopping in is
an expedient process.
Store Hours
Mon — Fri, 8AM-​9PM
Sat, 9AM-​8PM
Sun, 10AM-​6PM

I was blown away by how extremely nice everyone was. Everyone had an amazing attitude very helpful very kind. They helped me with my little project printed out had me out of there in a blink of an eye. Helpful fast and efficient five stars!

Very unhappy with our experience. My husband just had back surgery and we needed a new office chair. We also found a new computer desk and office set up for our business. The first problem was that they have several models out on the floor that they didn’t have in stock and had no clue when they would have them in. The guy literally told us as he looked into the computer that they were out of stock with no date of when it come in. They were out of stock on 4 to 5 chairs we picked and 2 out of 3 desk set ups. When we asked a round about date, he shrugged and couldn’t give us one. At that point, we just bought the chair that we could get in 2 days and didn’t buy anything else. They lost money that day. Then the chair arrived 2 days later than they said it would. I wasn’t overly happy with my experience.

Michael was great assisting my computer needs!

I have to first speak very highly of the manager Joe that was very knowledgeable and patient with customers. Now here we go lol. So me and my business partner were there to purchase a neat desk filing system. So Joe had lots of great
even gave us a product to compare it to. So we ask Joe to take the $ 399 device to the register as we were not finished shopping an deciding on which purchase to make. So anyway we ended up at the register were MICHEAL was being UNpatient because it was at closing time. So there was a woman waiting behind us so I said she could go ahead of us. I ask MICHAEL to place the items on the register (not 2 feet away from him LITERALLY!) and his reaction was slightly short of disgusted as he raised his voice to say NO!
So I of course asked to speak with a manager. by the way Joe handle the incident satisfactorily. But I don’t spend money where I am not respected. So I will make a purchase at office Depot. Stay tuned for pictures of me shopping for it somewhere else. (PS… 2 star strictly because of MICHAEL)
Please update me when he is no longer with the company an I’ll gladly give 5 star a change my review.

I’m only giving two stars for convenience of location. It took the guy almost an HOUR to get my faxes. The first one came with no problem. Then when the second one was starting to come through, he starts to send a fax (which I think messed up the process). So I had to call the person again and have them resend it. Which we waited for 30 mins! As much money as this store makes, they should have multiple and up to date fax machines instead of the Jurassic machine they have. It rings as if the ax is coming through, then nothing. This happened 3 times before we got anything. Won’t use this store ever again

After two FULL days of trying to print 150 wedding invites/​reply cards with my dad, I came here. The paper I had to print on was half size so it was too small for my dad’s printer and too thick for my own! The spacing was ALWAYS OFF! It took the lady helping me 2 minutes to get everything right! She was polite, helpful, and REALLY efficient helping multiple people at once! Way yo go Acacia!!! She deserves a raise. The whole thing cost me only $ 20 since I brought in my own paper :)

I called on a Sunday at about 6:15pm and a woman answered the phone in an annoyed tone by saying «Office Max, we closed at 6:00 hello?»
I’m pretty sure that’s the most rude way she could’ve answered the phone. Either don’t answer and let your recording with store hours handle that or act like you’re interested in helping who’s on the other end. I won’t be going to that location. Learn some customer service skills!

The customer service here is the worst. There usually isn’t anyone around and when they are around they don’t know what merchandise they carry or where to find it and they won’t bother showing you the way or helping you find what you need. Last time I ever come to this location.

Wouldn’t shop OfficeMax ever again. I had a gift card to OfficeMax and decided to buy HP ink. When I got home and change the new ink cartilage bought from OfficeMax, printed few pages, all of a sudden, low ink. Really? I paid $ 17 for that ink even though I can go to Target right across OfficeMax and purchase for only $ 15. RIPOFF! No wonder no one buys anything at OfficeMax because everything is so expensive!

Empty… in the middle of back to school? Cool.
Found what I needed and was in and out within 10mins.
Pricing is a bit higher than say staples but overall comparable.
I’m not a fan of ppl asking for money outside for donations and getting my car flyer-​ed in the parking lot.

I have gone to this Office Max a few times and have only found what I needed one time.
If you are looking for something specific and trying to find somebody to help you find it good luck, it’s kind of difficult to find a worker because they seem to hide in the front. This time we were going to look for a nook case and I went straight to the Nook Tablet area. I didn’t locate any cases so I decided to try to find a worker to no avail. I then started exploring the store, and ended up finding the cases in the next aisle. They were expensive and had been opened already I took a few minutes to find a worker. I finally found one and asked her if she had any more cases. She didn’t even know that they had cases there so I showed her where they were and she laughed and said «Oh I didn’t know we had them.» She stated if they were on the floor that’s the only stock they had.
Normally I steer clear from this place, mainly bc I refuse to pay 10.99 for pens but sometimes you can find clearance items! I’m sure Ill randomly be back here, they do keep this store cold so itll be my go to spot to get out of the sun! JK!

Wasn’t very I’m presses with the level of service in the store, nor the organization of employees.
Woman asks how she can help us. I tell here need to know where the calendar boards are, she says okay no problem someone will help you. Just walk to the, and meet them in the middle of the store on the left. Huh? Should an employee meet me? Why did you ask if you could help me if your pondering me off on another employee? Why can’t you just tell me where the damn boards are! Ugh
Sadly I should have just gone to walmart to get it. It probably would have been cheaper. Especially since my roommate just bought one there and it was 10 bucks and I just paid 12.

This is my new go-​to place for business printing services. This review is only for the print/​copy center.
I’ve come here several times for a variety of different print/​copy services and every time Jennifer has been outstanding! Super nice, very helpful and most importantly… FAST! You can send your print job via email, call her up and then you only need to make one trip in to pick up.
I’ve printed a quick «emergency» need it fast banner — wow, great price, good quality!
My sister’s wedding invitations — she printed them and cut down to the size I wanted. They looked awesome!
I will certainly be back for more print services. Look out current reigning «Duke»…I’m comin’ for ya! :)

I don’t go to office supply stores much, but I needed some copies made and it was on my way home. The copying process is fast and easy. It’s amazing how quickly you pick up using a copy machine again after spending a career working in public schools. It just goes to show you I was taught by the best secretaries there are!!!
Back to Office Max — as I said, getting copies made was quick and checkout was fairly easy. I know it’s the «most wonderful time of the year» — back to school and I don’t have to go back — so there was some line but checkout wasn’t painfiul.
This business rates its A-​OK easily!

Gonna give this place 4 stars based on customer service. I bought a laptop on the day before Black Friday from
, and I ended up finding a better deal from Amazon ON BF. When I got the laptop, I tried to sell it on Craigslist to make a few bucks, but failed, so I just returned it to OfficeMax.
Now their web site says 30 days return, but apparently in store it’s 14 days. They argued with me that they couldn’t take it back except for store credit, which was a no go for me. I had them talk to the store manager, and somehow they made it all work in the end.
Barring any problems with the credit not hitting my credit card next week, I am pleased with how they handled it, even though I did have to lean on them a bit to make it work.

There’s a difference between service and selling. I rarely come here, but when I do it’s always to print something. So, every time I come here it’s either good service or good selling… It’s never both. I’m talking about how some of the workers here really know their stuff and sometimes they don’t. But my purpose here isn’t to degrade this spot, cus in the end of it all the job gets done.
My last time I came here, I was making a special gift for my 2 year anniversary with my BF. And I needed to print out large prints of pics. The coolest thing was that they were able to make it the exact size I wanted. Plus the guy totally took his time with me (good service) and was very knowledgeable about his stuff. He even helped me save money by putting all my smaller prints on one whole sheet (good selling). So, I guess I got both service and selling that night. And plus they have HUGE paper cutter in-​case you want to cut poster sized things.
Also, there are plenty of copy machines lined up for your own use. Instead of having to wait for someone to do it for you. Plus they offer a selection of free colored paper to use if you need to.
No matter what… This spot right here is my second home office.