NTS Limousine

These guys were amazing!!! We used them three times while there. Both Jim and Jason were great. Always on time and super nice. Limos were perfectly clean each time. Our first day there I surprised my girlfriend with a limo picking us up from the airport. Jim even texted me right as we landed and help me find him without her knowing. And the women, Goldie, I believe it was, who took our phone reservations was really helpful and nice. I was surprised she remembered me by my voice a few days later when I called to finalize it all!

I usually don’t post but I had to let you know about our experience with NTS Limo service in Vegas. I booked them for daughter’s stagette. It was not a good experience. There were 5 girls arriving (on different flights but at approximately the same time) This was the issue as this was not communicated to the driver. Speaking with the company they said they weren’t aware if this and that it involved pick up at different terminals. I am not sure where the miscommunication came from but that wasn’t the biggest problem. The problem was the driver who was totally disrespectful and rude to the girls. At one point he told my daughter that they should just leave without the others. I spoke with the company four times that morning trying to get everything straightened out. I complained about the driver’s attitude and indicated that he should be able to deal with issues as I am sure it is not the first time difficulties have arisen. He should be treating his customers graciously and with respect. He told my daughter that it was going to cost more and that didn’t include his gratuity. He also told her that that the gratuity should be 20%. I believe that gratuity should be earned not expected!!! His attitude got better after the company rep called him but then I get a message from her saying that there are no lights or music in the limo — apparently the battery was dead. I then called again at which point they said they would check on it. They called me back and surprise now they had lights and music. I have used Presidential Limos many many times while in Las Vegas and has never run into any of their drivers with this kind of attitude. This was the beginning of the trip for these girls and it put a damper on what was suppose to be fun!!! The company said that they didn’t want to take any more time away from the girls and that they would check into it further. I have not heard anything from them. It would seem that customer satisfaction is not high priority for them. I will not use this company again. If you can use Presidential they are by far superior to NTS.
This is what the owner wrote back back on their website when I posted this review:
Unfortunately, when Debra made the reservation she «forgot» to let us know that the girls are coming in on 3 different flights that are hours apart and wanted the driver to wait and provide service at both terminals for no additional charge. The battery was never dead, they were transported in a beautiful, safe, clean vehicle with a professional driver and everyone was ecstatic besides Debra which was paying wasn’t even there frown emoticon Not sure why you ever stopped using another company if they were soooo superior?! Thank you
I am now not surprised that their driver does not see the value of customer service. As for the girls it is interesting that it was because of their calls and texts that I was required to call. and four times to get issues resolved. Your driver’s attitude did not «improve» until I called and the «lights and music» didn’t work until I once again called… and yes from now on I will definitely be booking with Presidential Limos…

Goldie and Jim were fantastic! Goldie was super friendly and arranged for our airport pickup and Jim was waiting for us at baggage claim and told us that we’d been upgraded to their newest 8 passenger MKS stretch limo. This was a great surprise for my family, and the next time I’m in Vegas and need a limo, I will definitely use this company again.

We reserved a stretch limo made to accommodate eight people for four passengers, so it was a very comfortable ride. Our driver Jim was amazing! We met at the airport easily and he took us around Las Vegas for a few hours until we could check into the hotel. He took us everywhere we wanted to go without us even having to ask! So friendly and helpful, made the experience very memorable! Would book with this company again without hesitation.

I recently had a very positive experience with NTS Limousine. I arranged for an airport to hotel transportation and strip tour for my group. We were supposed to arrive at 10 pm but due to bad weather in Las Vegas, we were delayed indefinitely. When I called NTS to let them know we would be late and weren’t sure we wanted the strip tour, the dispatcher told me it was no problem to change our reservation to just an airport transfer. She told me the driver would be there whenever our flight landed and we could decide on the strip tour when we arrived. Unfortunately we didn’t arrive until almost 2 am so we opted to forego the tour which they said was no problem. I was so impressed with our driver, Frank, and the rest of the staff, especially Goldie, was so friendly.

I was just in Vegas for CES. Their service was fast and the driver was nice. I would use them again! =]

NTS was great! i had reserved a 20 pass SUV with goldie for a group of 10. They were one of the few companies that didn’t have consecutive hourly minimums. Edward, our driver, showed up with the upgraded extra huge hummer limo, which was great! He was on time, had ice and cups ready for us in the limo. Great service, I would totally recommend using them!!!

Booked them for a shuttle ride from the airport to our hotel. The limo was a surprise for my boyfriend and brother in law. The limo however did not show up by the time we got off the plane and got our bags. I had to contact them, they then told me the limo driver had to switch cars and was now on his way. They should have called me to tell me especially since now the surprise was ruined. I cancelled and took a cab.

This was my treat on a sibling get away. I was a bit nervous as our flight was delayed but we were met promptly at the airport with no problem! We were given a quick tour of the strip before being dropped off at the hotel. Definetly will use them again!

So, I posted this same review under «NTS Limo», which is apparently the same company. I’m not sure why there are 2 listings, but they both lead to the same website. Regardless, my expectations were not met.
Unfortunately, this was a mixed experience for me and my guests. We ordered 4 vehicles over the course of a weekend to shuttle people to various wedding events. Goldie, the person with whom I placed the order was very friendly and helped to make sure that the details were right. When I called back to say a competitor offered a better price, she lowered the NTS price (though not as low as the competitor). I liked Goldie and the reviews on Unilocal,so decided to book NTS.
The vehicles were very nice and very clean and all but one were early (the other was late, but not terribly so and the lateness did not cause a problem for our schedule). The drivers were friendly and efficient – taking the direct routes to their destinations. They called on arrival at the pickup sites and waited for a guest who was running late.
Our primary issue came about when a guest left an item in one of the vehicles believing that the same vehicle would be returning to pick her up. A different vehicle returned and the item was not in it. When I emailed to follow up, i was told that the drivers didn’t find anything and that NTS is not responsible for things left behind. I asked that they check again and was asked if I would «harass» our wedding site had we left something there. Also, I was told that they had gone «above and beyond» by checking with the cleaners to see if anything had been left behind. This tells me 2 things: 1. There is no employee accountability at NTS, such that if something is left behind, it’s free for the taking; 2. Don’t bother them if there’s a problem.
Of course, no one expects to leave anything in a limo and, had that not happened, this review would have been a 4– or 5-​star review. However, stuff happens sometimes and I do not feel that I can count on NTS to do the right thing. Obviously, you have to decide for yourself whether that risk is worth taking.

Edward was the best limo chauffeur evah!
This was a suprise for everyone by my wonderful hubby and me. We told them a white shuttle bus was going to pick us up in the back of the Flamingo.
A white shuttle pulled up, then Edward, with his «Bumble Bee Transformer», as I called it, yellow Hummer limo pulled up beside it. As we got closer, my peeps saw the sign Edward held up and got all crazy happy! All the photo op ensued while our driver took pics and waited patiently for us. You’re awesome, bruddah!
While I played bartender, we went up and down the strip while we sipped on champagne and non alcoholic spritzers. There was even a complimentary bucket of bottled water on ice. The underage sat in a little alcove in the back of the Hummer sipping their fruit spritzer. My little cutie pie and his cousins looked way cool back there! Awesome mix of party music playing along with a video in all the little flat screen tvs.
It got a little warm at times when we were caught in a gridlock along the strip. It’s a huge 20 passenger that had us drenched when idle, thank goodness for the ice cold drinks! More pics taken during and after the ride…
Aside from that, we thank Edward (deserved a nice tip) and Goldie, the person I dealt with over the phone, for making the experience fun and exciting for all of us. You guys rock!

I was promptly picked up at the airport and whisked away in one of their black stretched limousines. The interior had all of the necessary limo amenities, black leather seats and mood lighting.
I had my Chauffeur, Mark Clayton, give a tour of the Vegas strip and he even stopped to take some pictures of us in front of the «Welcome to Las Vegas» sign. The tour included a tour all the way to the North Vegas strip. Great customer service!
He even located a higher-​end store that sold Veuve Clicquot champagne for the ride. He made sure the ice bins were filled and plenty of glasses for everyone.
I will be using this limo service for the rest of my ferrying around Las Vegas because walking around in 109 degree heat is not conducive to my fly lifestyle.

To be fair, I never got around to actually using this service because this guy was so rude to me on the phone. He interrupted me several times to infer that I didn’t have an understanding of how much it would cost, where our drop off locations are, and how long it would take us to get ready.
«Do you realize you are looking at about $ 300?»
«Do you have any idea how far away that is?»
He told me they would need to pick us up 2.5 hours early because «you have girls running around saying they aren’t ready, trying to do their make up, not ready on time»
Bottom line this guy was a huge jerk and forgot that I was the customer seeking his service. Guess I will be looking for someone else who actually wants my money

SIMPLY THE BEST LIMO SERVICE IN VEGAS!
The limos are the biggest and cleanest in Vegas and the drivers are always professional, courteous and on-​time! The Big Blue vehicle is amazing and the slightly smaller Big Yellow one is also so much fun with the music, laser show and DVD players – we didn’t want to leave the limo! If you want to impress others with a limo experience, NTS is definitely the right call… When we went up and down the Strip, people thought we were celebrities – so cool! You’d think you’d have to pay a fortune for this experience, but NTS’ prices are very reasonable. We’re definitely going to be calling them again next time we’re heading to Vegas… The NTS limo really made our trip special!

Rented a stretch 8 person limo for my husband’s 40^th last weekend… Up to my front door rolled a stretch HUMMER… Not sure why I was upgraded, but it was soo amazing and fun. Our driver, Ben, was MONEY. NTS was prompt, convenient, reliable… I would definitely recommend. I was getting a little nervous when I didn’t get a confirmation call the day before, but I’m told this is standard practice. Thanks so much NTS– was a great night out.

The Big Blue Limo is the ultimate way to get to your destination or to tour Las Vegas. It has a 6 foot high ceiling and is decked out like the VIP section of your favorite night club: strobes, color changing disco ceiling, a wicked sound system, and a lot more. There’s also room for 45 of your closest friends.
We had about 26 of our closest friends inside, plus a case of champagne. We rode around Vegas for about 2 hours listening to Pretty Lights, dancing, and yelling at people on the street, «Take off your pants!» Four people did. This adventure cost us somewhere between $ 300 and $ 400, or somewhere between $ 11 and $ 16 per person. Not bad at all for the chance to be the coolest kids on the strip.

I was referred to this company from lightgroup. Dealing with charlie was smooth as silk. I didn’t have to do anything. All he needed was a heads up a day in advance with details on what I wanted. Basically I set up a short ride from dinner@MonteCarlo to Jet@Mirage. So here I am hella late still eating dinner and I call him up. He lets me know its cool and that to give him a call when desert is served. I do and he says i’ll send someone over. Phone communication was superb getting updates with the driver as needed. Remember we were the ones late…
So we get outside and i’m just thinking we are getting this regular car thing to seat 15 people. Wrong! dude rolls up and in a huge truck looking limo/​party bus. The whole inside is wrapped around like a giant VIP booth and huge LCD in the back. The roof is so high that you can stand up in it no problem. The best part is the stripper pole in the middle. The girls go crazy and make use of them poles. I think the girls were disappointed that the ride was short and wanted to stay on it.