New Choice Communications

My business requires all outbound calls, from any phone lines to display the phone number of the main line. Tim Matthews called me, lied about and guaranteed me that his company can do it. Sara Robinson of the same company confirmed it. They told me that it cannot be done after I switched over and messed up my whole phone system. Sara Robinson promised me to waive the early termination fee when I switch back to the phone company that I was with. I switched back and she started giving me excused about waiving the early termination fee of $ 454.00. While all of this was going on, Tim and Sara both refused to return my calls and refused to reply my emails, trying to dodge the issue. There is a serious contract issue, customer service issue, guarantee issue, refund issue and a sales practice issue here. Sara also refused to provide information for me to escalate the problem to her management to file a compliant.