The stars are only going towards service alone. Ended up here because everywhere else was a 2hr+ wait or simply can’t accommodate a party of 17 people on such short notice. Simply, Mr. Chow is a fancy over-priced Chinese food… And being Asian who grew up eating delicious authentic cheap Asian food… It’s a little sad to have to eat those same exact farmiliar dishes for 3x the price and not meeting your expectation one bit. Now don’t get me wrong, I’ve had fancy expensive Chinese food such as Hakkassan… But atleast they were pretty good. And as for Mr. Chow everything was just pretty mediocre. Service was phenomenal however, they constantly kept cleaning our table, changing plates for each course, bringing out the food promptly and in a well manner etc… Every thing was professional. Décor was modern, all white a little dim with lightly lit changing colors of blue or purple hues with a big ufo looking thing on top that opens up and moves. To start from the food; the duck came with a thin pancake but the duck was awfully chewy and doesn’t have the same great crispy skin that I liked, Mr. Chow noodles were a really bland version of jia jiang mein. Crispy fried shrimp in mayo sauce with walnuts is my all time classic favorite. But the sauce wasn’t so impressive. Nothing really stood out maybe besides their green shrimp dish. All and all, I wouldn’t waste my money here. Didn’t really take pics either because they didn’t even look appealing.
Rita P.
Tu valoración: 3 Glassboro, NJ
Ambiance is mediocre; to me at least, because I like color. Décor is mostly all white with colored lights that change every so often; it also has a moving piece in the ceiling that is supposed to represent the moon with multi layers that rearrange in different shapes. It catches your eye. As soon as we entered we were being rushed to order as the kitchen was closing. No biggie. We ordered and set down and got our water. It was a waiting game from then on. Our waiter took 20 minutes to come to us after I got his attention for the drink menu. He brought one menu for 5 people. No worries we shared the menu then waited for another 15−20m to get someone’s attention to take our drink order. Drinks came to the table at a reasonable time and were very good. I had the«inception» cocktail. It was delish. Food also came out at a reasonable time. Apps: chicken curry puffs $ 15– 10⁄10 curry filling was tasteful and good combination with puff pastry Mr chow spare ribs $ 19– 5⁄10 not much flavor. Beijing meat dumpling $ 15−7÷10 it was a little bland but mr chow’s house sauce fixed that. Finished our apps and No water refills. Had to get someone’s attention for refills. No one checked on us if we wanted more drinks from the bar or anything either. Entrée: Steamed sea bass $ 45– 10⁄10 it’s sea bass! The sauce on it was very good. Velvet chicken $ 36– 3⁄10 no taste at all! Had to add lots of special house sauce. Lamb with spring onions $ 38– 3⁄10 again, no taste to it. All you can taste is the lamb and salt. House sauce helped. Beef with oyster sauce $ 42– 7⁄10. Oyster sauce added enough salt to make it this dish pleasant. Again, finished dinner, no water refills! I mean I am eating Chinese food here. Come on, you know how much salt and oil is In this food?! just refill my water when I am paying $ 15 – 20 for appetizers! And They weren’t short staffed. They were OVER staffed in my opinion. Staff was just walking around aimlessly. I felt like I had to hunt someone down to get anything I wanted like simple water refills. The staff is friendly and accommodating once you get their attention just not motivated on their own. The worst part of it all was my stomach did not feel well an hour or two after dining here. And suffered the next day as well sitting on the shit pot.(It was only me that had stomach issues the other four diners did not have a problem. so it could just be me) If it wasn’t for the suffering I would have gone back to give them another chance and try other stuff on the menu. mr chow’s special house sauce will fix any dish!
Deepak T.
Tu valoración: 1 Armonk, NY
Where to begin? From the loud and horribly designed main dining room to the many distractions like the chef banging the noodles disturbing guest conversations, or the roof going up and down, room colors changing every fifteen minutes or the way too loud and out of place music its difficult to say what I disliked most… actually no it’s not: it was the waitstaff saying your Peking duck is ready and removing food from our table that we didn’t even finish eating yet. They were untrained at best, rude at worst. You can bet we won’t be going back there anytime soon. And yes we thought a few dishes were good such as the shrimp with candied walnuts but the BBQ pork ribs or corn and crab soup or noodles were just plain uninteresting. Do yourself a favor, and head to RAO’s if in Caesars and avoid The disappointing mr. Chow.
Noreen N.
Tu valoración: 4 Las Vegas, NV
Four stars is my split-the-difference rating for our March 29th dinner at Mr. Chow. The space/atmosphere was easily 5 stars on the relatively slow Tuesday night when we visited. Unlike so many restaurants at Caesar’s, Mr. Chow feels miles removed from the casino floor. It’s a bright, airy, smoke-free spot looking down on the pools. We arrived so that we could enjoy the view of the pools before dusk, then the restaurant’s fun, funky lighting after. Both were immensely appealing. The food was a solid 3, not because it was bad, but because, for less money, you could get the same quality elsewhere. I enjoyed everything we ate – quite a bit in fact – but it didn’t leave me wowed in the same way that the atmosphere did. We chose the prix fixe menu. For $ 66 per person, we each had one appetizer(beef pancake, glazed prawns); one entrée(sea bass, fiery beef); and one side(fried rice, string beans). The prawns, sea bass, and string beans were my favorites. All were very very tasty. None were mind-blowing. The Five Spices Old Fashioneds(made with Bulleit bourbon) were scrumptious – and $ 16 each. I nursed my first as long as I could, a feat that required clutching the glass quite tightly to keep the staff from snatching it away… Which brings me to the service: the staff were friendly, personable, and attentive(perhaps even a bit too much so). I have hesitated to recommend Mr. Chow to out-of-town guests simply because of the prices vis-a-vis the food. Our dinner for two – the prix fixe menu; two drinks; and two desserts – cost $ 192 before tax & tip. Not a particularly high bill for a nice dinner mid-Strip, but high for what amounted simply to good Chinese food. We were definitely paying a premium for the ambiance.
Ceci J.
Tu valoración: 5 Valley Center, CA
The highlight of my weekend in Vegas! My husband and I decided to try it since the Buffet was very busy and I’m so glad we did. Everything from the service to the food and atmosphere was great. We did not have a reservation obviously since we had other dinner plans but were accommodated in the bar area which was pleasant and a little more private which was perfect for the two of us. Our bartender/server was attentive and had a great energy that made us feel comfortable and important. She alone made all the difference in the experience my husband and I had that evening. We were obsessed with the special hot sauce, you must try it with the steamed rice– perfection!
Annie K.
Tu valoración: 3 Marina del Rey, CA
I didn’t see their Unilocal page till AFTER my dining experience and must say that their three star rating is quite accurate. My first experience at Mr. Chow’s was the Beverly Hills location. I remember I thoroughly enjoyed the ambiance, food, and service there. This experience was not as pleasing. We took a reservation for dinner around 8:30pm the same day.(It seemed that this place was not as busy as places like Nobu which was booked till the next day; which to me, esp on a three day weekend, shows that maybe it’s not as good). We show up and take the elevator up. We are shortly seated in a bluish lit circular room. From the get go they offer bottled or tap water … Then the champagne cart shows up with a man dressed all white and fancy. It’s nice to offer these finer things that cost $$$$$ but when it feels like they’re trying to upsell u on everything it gets annoying quickly and feels unclassy. Our waiter showed up with an accent and couldn’t properly explain the whole process with their menu. It’s actually quite complicated. She urges is to get the pre fixed option and says she HAS to order two of the same thing from the bottom category if we don’t get the pre fixed option… Like, what does that even mean and why? We end up getting the pre fixed which includes two appetizers, two entrees, and two sides. The price of the pre fixed goes up and up and up depending on what entrée u choose which is bull. Finally our food comes out but it doesn’t get to my table till 15 mins later. I see the servers struggling to organize and accomplish their tasks in front of me. One grabs my appetizer the other takes it and sets it down, the other attempts to come to the table then drops the spoon… He sets the dish down and disappears for 5 mins. Finally someone else delivers it. Wow… It got cold very fast. The servers seem to have an façade of properness and high class but fail to simply provide decent service. I’m guessing everyone is new to their jobs here. The food was just okay. I always enjoy the mr chow noodles and dumplings… Everything else was just okay. The black cod was too buttery, the prawns were overly sauced, the fried rice was kind of mushy. The baby bok choy was good but it’s hard to mess that up. We finished, asked for take out boxes for all the food that was left, and left. Prob won’t be back to this location. The Beverly hills location has better service and ambience… Maybe even better food.
DK N.
Tu valoración: 4 Sacramento, CA
Mr. Chow gives you a fancy dining option with a family feel. The food is modern Chinese, however you’re paying more for the ambiance and service. The best were the Peking duck and the walnut shrimp. I am asian, and I could tell that their flavors were more muted than authentic. It caters to the general crowd. If you want true flavor the Peking duck is a must. Also, you have to order the lychee martini! The wait staff is friendly and always know when you need something. The restaurant itself is gorgeous, very futuristic with white table cloths. If you’re looking for something other an steak in Vegas, you have to reserve your seats!
Judy L.
Tu valoración: 1 Philadelphia, PA
Overall, this was a pretty horrible dining experience. The service was poor and the food was disappointing. I LOVE Chinese food. And I was excited to experience the infamous Mr Chow. First, we had the most pretentious and arrogant waiter. I spent many years in China and I am Asian myself. After asking if we understood the menu, I responded yes. The waiter proceeded to tell me what each dish was and how they are to be eaten. Then, we order and he tells us the dishes to go together like that. I understand he was trying to upsell, but we were very clear that we wanted to order a la carte instead. The portion sizes were small, which was as expected. And worse of all, I got sick after eating here. Unfortunately, I had a pretty poor experience at Mr Chow and will not be returning.
Nancy S.
Tu valoración: 5 Los Angeles, CA
The full Mr Chow Experience and more– only in vegas! Everything you love about Mr. Chow in Beverly Hills is now at your fingertips in Las Vegas. Great spot for a date or group dinner. This restaurant is not just about the food but about the entire experience. Get ready to feel like a celebrity. The service is top notch, very upscale. The décor is modern– clean and simple. You take an elevator from the lobby of the casino up to the dining area. There’s an awesome«moon» looked like a transforming UFO on the ceiling– beautiful art exhibit. The food was very delicious, as expected. My absolute favorite was the pecking duck and the walnut prawns. The chef carves the duck at your table. Drinks– can’t go wrong the Lychee martini Mr. Chow does it again, wows us all, and so exquisitely done in Las Vegas.
Michael M.
Tu valoración: 5 Beverly Hills, CA
I ate here the past weekend with a big group. We took up the back room which is very nice and has a connecting balcony. The ceiling in the main dining room, they call the moon is incredible. We tried various cocktails and food. The Jalisco was my favorite drink. Tequila with passion fruit purée and chile. All the food was very good. We had pork dumplings, chicken squab, veggies, velvet chicken, walnut prawns, fried rice, lobster noodles, filet, 9 season prawns, peking duck, and various desserts. Everything was amazing. 9 season prawns and peking duck were the stand outs. The service was excellent which can be tough with a big group.
Melissa D.
Tu valoración: 3 Los Angeles, CA
I wish I could write a better review because overall the dining experience was great, but I just can’t justify the price… Luckily, I ate for free so I guess price wasn’t THAT big of a deal, but I’m speaking from the perspective of if I had paid for what I ate. The atmosphere is fantastic! They do a whole art installation during dinner where the ceiling opens up and is bathed in various colored lights and the pieces of the ceiling move around into different positions. That was very cool to see. The food, however, not as cool. I guess I’m a bit biased because I don’t like take-out chinese food. Like, at all. It’s just not my thing. So, when everything that we ate was basically glorified take-out food, I was just not a huge fan. I guess I was expecting some sort of luxury Chinese food as part of the fine dining experience, like maybe things I had never tried before, but it really was stuff that you could order from your neighborhood Chinese place and pay a fraction of the price. The walnut shrimp was good, but it’s walnut shrimp. The dumplings were good, but they’re dumplings. The noodles were good, but they’re noodles. The duck was good, I guess, but I mostly tasted the, pardon my «American» here as I’m not sure on the correct terminology, ‘tortilla’ it was wrapped in. The fried rice wasn’t very flavorful. Overall, just a ‘meh’ from me. The desserts were delicious though, but they were just standard American cakes(chocolate, cheesecake, and coconut). I just can’t recommend it.
Torben S.
Tu valoración: 5 Sedona, Vereinigte Staaten
Eine meiner besten Essens Erlebnisse in Las Vegas. Wir wussten nicht genau was uns erwartet als wir ein chinesisch Amerikanischen Fusion Restaurant für unser Abend essen auswählten. Eine tolle Überraschung. Zu erst die Atmosphäre. Ein eleganter Aufzug vom Casino Flur zum Restaurant. Ein großer, offener, leicht beleuchteter, sehr moderner Raum. Eine sehr nette Begrüßung direkt an der Aufzugs Tür. Haben einen Drink and der Bar bestellt und sind direkt zum Balkon wo wir für 15 Minuten saßen und den pool und die Grünanlagen betrachten konnten. Wurden dann von maî·tre d’hô·tel Yvette zu unserem Tisch gebracht. Dann fing unser kulinarisches Erlebnis an. Sehr schön präsentierte Vorspeisen wie zum Beispiel pot stickers, Rippchen, Vielfaches Gemüse. Wir hatten Ente als Hauptspeise mit einer großen Auswahl von Weinen die mit Hilfe des Sommelier ausgesucht wurden. Die Nachspeisen Auswahl war klasse. Der deutsch sprachige General manager kam mehrere mahle bei uns am Tisch vorbei. Die Präsentation von allen Gerichten und Weinen wahr lobenswert. Die Atmosphäre und die Speisen waren erstklassig. Wir werden dieses Restaurant auf jedem Fall weiter empfehlen.
Anne C.
Tu valoración: 5 Napa, CA
Yasssssss! Beijing Duck. It is soooo yummy. A little fatty duck + pancake + hoisin sauce. Heavennnnnn. The drunken fish and Mr. Chow Noodles are phenom and always a must. You can bring your own wine but if they have it they will charge you list price. Service is fantastic and the moving art fixture thingy above you is pretty cool. :)
Janet L.
Tu valoración: 3 Los Angeles, CA
We came here last night expecting amazing food and phenomenal service like the one in Beverly Hills. Our reservation was at 9 and we waited till 930 to be seated yet when we sat down there were more than 10 open tables in our area. Weird. We ordered some cocktails and the. Asked our server for recommendations. We couldn’t get a clear answer on what she thought was good. Half way through ordering a new server came over and was all I will actually be taking your order. So then we had to reorder all of our cocktails and water. Then asked her for suggestions. She recommended the Dover, the fresh fish that isn’t on the menu and, the squid ink noodles, lamb and onions, and the shrimp with walnuts. The noodles came out lightening speed. They were so salty I couldn’t do another bite. The walnut shrimp was divine. Then the lamb and onions came out and it was okay. Nothing to rave about. However the Dover that was so fresh ended up tasting like jerky and being so cold! It was terrible! I have never had a fish be so hard and tough to chew! No one came to clear our plates for 40 mins! Then I had to hunt down one of the busboys to get our check. This place has mediocre food and service. Nothing to rave about.
Colby J.
Tu valoración: 5 San Carlos, CA
Party of 10 we had amazing service! These guys rock! The dinning experience is probably the most unique in Vegas, the ceiling changes colors and large pieces of what look like a elegant Alien UFO saucer shift and turn periodically. Highlight dishes I really like are the #1Beijing Roasted Duck, #2 Salt and pepper Prawns, #3Scallion Pancakes
Mina L.
Tu valoración: 5 Monterey Park, CA
One word. Pete. Only the best manager. So professional & accommodating. We were soo ridiculously late to our reservations that I really thought they wouldn’t seat us. Also we arranged, like, 15 mins before they«closed». But He sat my friends & I without blinking an eye. Service was bar none– food came out fast & was delish. I’ve been to The Beverly Hills location but my friends were Mr chow virgins– and loved it. Especially the huge spaceship like hydraulic art piece hanging from the ceiling. This is a great place if you want to «see & be seen». Especially if you have guests from out of town. Note: prepare to walk to find it in the hotel. I seriously couldn’t tell u where it is. Recommend calling &/or asking a Caesar palace employee.
Peter S.
Tu valoración: 5 Colorado Springs, CO
Just go!!! Relax, have fun, stay a while and enjoy what will become a lasting memory. If you’re lucky you will be served by Captain Charles and what may possibly be the most beautiful woman alive, Britany. As always, Patrice, the GM has exacting standards that create perfection and a seamless experience. 5 stars for amazing ambiance, service and food. Wish I could input more stars than just 5!
Carnita M.
Tu valoración: 4 Bay Area
After reading reviews of Mr. Chow, I thought that I would either go home hungry or be disappointed with their service. I am happy to report I experienced neither :) Our main server was Kevin and he was assisted by Troy. I hope I’m getting their names right! I just know the second server was younger and bald, and when he could tell that we were having trouble deciding what to order, he was so helpful in helping us to decide. We ended up going with the $ 66 per person pre-fixe menu, and I’m glad that we did because we got to sample a little bit of everything. It came with two starters, two entrees, and two sides. Btw if you want to see their menu and prices, you can find them on Eater Vegas, as I do not think they are on their website. For starters, we chose their Glazed Prawns with Walnuts, which came highly recommended, and their Mr. Chow Noodles. If you like the honey walnut prawns at your local hole-in-in-the-wall Chinese restaurant, then you’ll probably like the Glazed Prawns here. The Mr. Chow noodles were different, though not in a bad way. My dining companion wasn’t crazy about them, but surprisingly, I, the less adventurous foodie, thought the noodles were ok. The noodles are described as being like spaghetti, which I agree is a fair comparison. The entrees we chose were their Fiery Beef and Gambler’s Duck. The Fiery Beef was pretty tasty, but the duck was disappointing. It came with really, really thin«pancakes,» and I’m talking extremely thin. If anyone in the Sacramento area is reading this, the duck and buns at Frank Fat’s is way better, which is all I can really compare it to as I don’t really eat duck. Come to think of it, I’ve had the duck salad at Hakkasan which I enjoyed more as well. For sides we chose their Baby Bok Choy and Sautéed Rice(fried rice). The Bok Choy was really good. The rice wasn’t bad, but I wish I had chosen their String Beans instead as the rice was too heavy for how full I was feeling. The portions were definitely not as small as I was thinking they were going to be. We were celebrating my dining companion’s birthday and got a free dessert, which was a nice touch. They brought their dessert cart out, and we went with their crème brûlée. It was your average crème brûlée, not bad, not totally spectacular. What I did find to be so great-tasting was their ice water. Who knew water could be so tasty? :p All in all, a better experience than I was expecting after reading the reviews :)
Christopher C.
Tu valoración: 5 Aptos, CA
WOW! Great food, great restaurant, great staff, great location. So the waiter comes to our table and tells us the following: «This is not like a typical restaurant, I am going to pick out your menu for you and bring you three or four courses over the evening and finish with the duck and then maybe some dessert. You will in turn enjoy your meal and drinks and just remember to pay me a lot of money at the end» Wow! Very strange and awesome all at the same time. Food and service was top notch. Mr. Chow I am a life long fan now and will be back the next time I am in Las Vegas. Prices ran about $ 150 a person including drinks; lots of drinks. There is also a strange oval three part art piece that lowers and raises from the ceiling throughout the meal changing the lighting colors as it moves. Great time worth every penny.
Korey W.
Tu valoración: 1 Las Vegas, NV
Total disaster. From the food to the service, it was amateur at best. The food was terrible. The duck was a greasy mess, and the fiery beef was cold and fatty. In no way was it worth the high price tag. The service was chaotic, the menu was a laminated piece of paper that was extremely hard to follow, and absolutely no effort was made to explain the menu or engage us in any way. The décor was trying way too hard to be cool and the staff was clearly lacking good management and adequate training. Save your time and money, don’t go.
Fran Z.
Tu valoración: 1 Las Vegas, NV
I’m a big fan of Mr Chow & have been a loyal customer since the early 2000’s. However, this was my 2nd time to this new location at Caesars Palace & it was worst experience then the 1st time. My expectations for a $$$$ restaurant wasn’t even close to being met. Took 20 minutes to get a glass of water and our main course didn’t come til 50 minutes after we ordered. Needless to say, the service was beyond terrible. I will go ahead and give this location one more try, if they let me down again, I have no choice but to visit my favorite location in Beverly Hills. This all happened on Valentine’s Night. I had to leave my girlfriend with my brother & his wife because I had to be at work. I gave them 90 mins and they couldn’t even deliver. SMH Being a Vegas local for 15 years and dining at some of the finest spots has me 2nd guessing this location. The whole staff needs to change their attitude and way they serve their customers at this location. Not to mention the appetizers were cold when they brought it out. STEPYOURGAMEUPMRCHOW! — signed a very disappointed customer!
Marina M.
Tu valoración: 1 Las Vegas, NV
AWFULSERVICE! Came here on a double date for Valentine’s Day. I understand it’s a busy night but when and where is it okay to have to wait 40 minutes between appetizers and main course? And also a 20 minute wait for ALL4 cups of water to be refilled? And I really can’t even tell you who our waiter actually was. Mind you, we informed the maitre d we are pressed for time as my brother in law had to be at work. Well, we just had to leave for work at the main course still isn’t here. So thank you, staff at Mr. Chow Las Vegas, for ruining our Valentine’s dinner. What a way to spend a night out with your husband after he’s been away for 2 weeks working. Spend your money elsewhere… or at least wait until they get their act together.
Jeno Y.
Tu valoración: 1 Henderson, NV
Usually love to eat at Mr Chows in Beverly Hills, and have been to LV location a few times since they’ve opened however today on Valentines day I had my a terrible experience that has completely discouraged me from ever wanting to visit this location ever again. We were seated and immediately expressed that we were ready to order because we only had about an hr to eat. We placed our order and the first course came out within 10 min then we weren’t checked on for approximately 25min. We were not even asked about refills on drinks or water. Finally 35 min and 3 requests after our initial seating we received a refill on water… still no main course. My brother had to leave his girlfriend because it was taking to long for the food and he had to work. 53 minutes after our appetizers(approx 1hr 22 min after seating) we finally had a server come out with 2 plates(partial order) and by that we were all turned off from dinner all together. I asked to speak with manager on duty, and was soon met by the maitred(host) who was very, rude and immediately told us that it’s wasnt their fault bc they were busy(80%capacity) and basically said, «sorry that we couldn’t help any better»(in a very animated and condescending way). Finally the manager came out and tried to «fix» the situation, I told him I just wanted to cancel the rest of the food and we were so outraged by our experience we just wanted to leave. He charged us just for the first course, which i guess was thier way of rectifying the problem, we left with a ruined Valentines day, hungry with a horrible fast in our mouths about Mr Chows. Signed — a former customer
Justin W.
Tu valoración: 1 Henderson, NV
horrible. this place is a total joke. i read Unilocal reviews prior to going and thought there is no way this place could be compared to panda express. now that i’ve eaten there i can confidently say its actually worse. the atmosphere and crowd doesn’t even justify the bad slow service and the super bland food. trust me as a vegas local who eats out all the time at the best restaurants in las vegas… skip this place.
Nique W.
Tu valoración: 3 Las Vegas, NV
This place is just OK. There is a bit of a hype for this restaurant, but not worth the wait. Expensive is an understatement, the food mediocre, and the drinks are so-so. Do yourself a favor and go somewhere else.
Tony P.
Tu valoración: 1 Claremont, CA
All hype, this place is not worth the $$$ or the time. First of all, for a $$$$ restaurant, you have a laminated paper menu. Strike One. You have this weird ceiling thing that is supposed to set the mood, but all it does is make you feel claustrophobic. Strike two. Then, you have like 5 people serving you, none of which explain actually explain this confusing menu. Strike three. Four of us…4 appetizers and four entrees, our bill was 350 bucks. Entrees are the same size as the appetizers. I wouldn’t eat here again if this was the only place open in the whole hotel.
Mary S.
Tu valoración: 3 Los Angeles, CA
Came here during Super Bowl weekend with a party of 6 and it was packed. Reservations were a must! The place was clean, white, and sharp looking. Our waiter was super friendly, as were the entire staff. He suggested we go with a Prix Fixe menu since we were a large group and did a delectable job in making sure he asked for any allergens or dislikes amongst us. Out came about 10 different entrees, ranging from fish, lamb, chicken, beef, rice, and even dumplings. My favorite was the vermicelli with lobster. Id go back only, and only for that dish. Not sure what all the hype is for the chicken satay. Overall, its a great addition to Caesars Palace, it is a renowned restaurant after-all, just wish the food met up to my expectations.
Larry G.
Tu valoración: 5 Las Vegas, NV
First time experiencing Mr. Chow restaurant ever! It was an extraordinary experience! All employees were very kind and upbeat! The food was very elegantly done! The presentation was perfect! Our captain Noah was on point and very knowledgeable. It was worth the money spent and this place is a must try! This restaurant décor was whimsical!
Megan K.
Tu valoración: 2 Las Vegas, NV
I was greatly disappointed by this place. I was excited to try this location because I had heard amazing things about the chain. What left a bad taste in my mouth? THESERVICE. Apparently, Mr. Chow does some sort of tip sharing/service share with the staff here. All of our servers seemed like they were in a rush to get somewhere more important that our table and I felt unable to enjoy my dinner because of it. Reservation wasn’t ready, no Problem. We spent about 20 minutes at the bar enjoying the bartender educated us on the Mr. Chow brand. He was very nice and made a great drink. I had a cable car which was great and my boyfriend had their lyche specialty martini which we both liked. Once we were seated, we were not offered menus or anything. Eventually, we were greeted by Matt who took our water service order, but didn’t offer us additional adult beverages. About 10 minutes later he came back without the bottled water we had ordered. He left to go tell someone to get it. A different guy came back to pour it. Another 5 – 7 minutes went by, and a female blonde waitress came by. She said she was our captain and would be taking our order. We then tell her WEWERENOTGIVENMENUS. How the host, Matt, Matt’s water assistant & now this girl seemed to «help» us without noticing we had NOMENUS is beyond me. But at this point, we were starving. We ordered a variety of apps and entrees. Fresh Scallop on the Shell(two of these) — Very Good! Presentation was great! Glazed Prawns with Walnuts — Amazing. Loved the flavors. Mr Chow Noodles — Just O-K. I liked the noodled but the meat flavor wasnt great. The staff must have thought we REALLY wanted another one, because they brought us two of these. I told them and they sent it back. Vermicelli with Lobster — Not a lot of lobster in this and I felt it was missing something that would make it stand out. Skip it. A staff member took it away while I was still eating it. He didn’t say, «may I take that?» He just took it. Ma Mignon– Very tender and good. Fresh Live Lobster– Just O-K. I really needed a lobster fork, most of this we were unable to eat because of this. Chocolate Mouse Cake– I really loved this. Great size. A server took the Credit Card for the bill. During that time, another server brought us a bill and we had to explain that we had already paid someone else. The whole having 4 – 5 servers was not just confusing for us… It appeared like their staff wasn’t meant to be working together as a team. Overall, I was left feeling like the Food was at least 4 stars compared to all the Vegas places I have dined at. The check was $ 300 + we tipped $ 60. We felt the need to let the server know that we were in the industry so tipping less than 20% wasn’t going to happen; but the service sucked. Table Situation: We were sat at a two top where its a half booth/chair situation. I HATE these. I was on a date, It makes sharing apps less than easy and sitting across from your date isn’t very romantic. It appeared that all the tables for small parties were like this. Let me know when this place switches the way the serve the guests and maybe I will come back and try it again. But until then, I wont be suggesting that you steer clear of this place.
Lily B.
Tu valoración: 2 Las Vegas, NV
Honestly The food wasn’t great at all. The quality of the food is so poor. I love Beijing duck so I was looking forward to eat it, but I’ve never eat such a bad Beijing duck in my life. And Completely overpriced. Their atmosphere was ok because they’re considered how to entertains guests in dining area, but Tables to close together. Service is just depends on the which waiters. Our first waitress was just OK, She’s just still strange to the job, but suddenly they’re changed to new waiter who is very great service and a knowing fellow. Overall this isn’t Chinese food actually. It is just bad quality oily something… We know the place which is more delicious and high quality Chinese food in Las Vegas.
Gary G.
Tu valoración: 1 The Loop, Chicago, IL
Huge disappointment!!! Way over hyped, over expensive. Food was very average and service was odd. Had to order appy, main and dessert all at same time
Justin K.
Tu valoración: 3 Kitchener, Canada
I was a little let down by Mr Chow’s…The restaurant is stunning, but I felt the food was overpriced and didn’t blow me away. The food wasn’t very hot. I Actually think Hakkasan’s food is superior. I loved the«Champagne Chart». Great selection you can have by the glass. Also the«Chow-lini»(Moet topped with peach foam) was amazing!!! Service was mediocre, although the Champagne server was great. I expected the restaurant to have a cool sexy sound– but the music was horrendous. I would return for a Chow-lini at the bar.
R B.
Tu valoración: 4 Landing, NJ
I was there for a work dinner party. We let the waiter choose our entire menu which was refreshing. The service was outstanding. The food could be described as very good. We had the duck & a bunch of other stuff. Everyone appeared to enjoy it. It is expensive, like everything in Vegas. However, since I let the waiter pick the entire dinner without even looking at the menu, I was afraid I’d get crushed worse than I did. With multiple drinks, we were just shy of $ 900 including tip for 6 people. Oh yeah, the ceiling moves. Whatever.
Frances W.
Tu valoración: 5 Mira Loma, CA
What an amazing dining experience we had at this place!!! Our entire dinner menu — esp. the Peking Duck — was beyond incredible! The wait staff was so wonderful, and the ambiance was almost magical! They have this mechanical ceiling art/sculpture that puts on a show every so often that just captures your interest each and every time. I’m not sure there’s quite adequate words to sufficiently describe Mr Chow — this location, in particular — but it was one of the more memorable dining experiences I’ve personally had. I’m very much looking forward to trying out their BH location!
Norm K.
Tu valoración: 2 Las Vegas, NV
I wanted to try this new restaurant before going to see Celine. I arrived five minutes early and shortly the hostess on the first floor called an elevator for me and I went to the second floor where Mr. Chow is located. A maître d’ came out and introduced himself and said I would be seated shorty. The staff was going through its kung fu before starting service. Check my photo for this definition of kung fu. It has nothing to do with marshall arts. In a minute or so, a familiar face appeared at the hostess stand – it was Mr. Chow. He asked my name and the name of the woman who had arrived shortly after me. He took the two of us into the restaurant and introduced us to the entire staff. The staff then finished with a countdown after Mr. Chow asked them if they were going to give us the best service there was. I’m paraphrasing. I was taken to my seat and menus were placed and I was asked about water and drinks. Tap and iced tea. Standard for me. It was about then that the kinetic sculpture descended and starting going through its 5 minute show. Quite interesting and innovative. My server was a bit concerned about me dining alone as there plates are meant to be shared and maybe I should have a few apps and sort of do it like a taps place(my words). That wasn’t why I was there. I studied the menu and picked out three items. He had suggested a double order of chicken satay, but I decided on a single order – which consists of one satay – and I ordered the turnip puffs. I also ordered the With Three dish. It should be noted there is a $ 40 minimum charge per person. Not to worry, this threshold is very easy to surpass. After my water and iced tea were brought, a runner came with Mr. Chow’s homemade hot sauce. Shortly, another runner brought the chicken satay and a very hot share plate with the Mr. Chow name on it. The chicken satay was a bit disappointing. The sauce on it didn’t flavor it all that much and it was a standard chicken satay. My second course was the turnip puffs. There were six in the order and the pastry was done nicely. I did use some of the hot sauce with these and the hot sauce rescued the puffs from tasteless oblivion. This made the experience so far at 0 for 2. The main course was brought. The With Three consists of prawns, chicken, calves liver and sea mushroom sautéed in wine(quoting from the menu). The sea mushroom was outstanding! I think there was one prawn with much chicken and some calves liver. This was really a different dish and that’s what struck me as I was looking through the menu. Unless you eat like a super model – or maybe I eat too much – this was not a dish to be shared unless a couple is ordering several dishes and tasting a little of each. For one person, it’s not hard to render the plate empty. After the table was cleared, a woman came pushing the dessert trolley through. Lychee, carrot cake, rummed oranges, I believe, a triple chocolate cake, and some others. I got the triple chocolate cake and it was the winner of the evening. Service was excellent almost to the point of being overdone – patronizingly so. Everyone is very pleasant. They haven;‘t had their grand opening yet, I was told, and they’ll have no problem with it. This staff knows its stuff pretty well. There were a few mistakes in the menu in my case but nothing terrible. Spending the amount I did, I would have hoped I left with more positive thoughts about the dining experience. Instead, I’ll remember three important words – Spring Mountain Road.
Iluvfourfootmonsta c.
Tu valoración: 3 Los Angeles, CA
Decided to check out the new Vegas location while ringing in the New Year in Vegas. The décor is stunning, all white on white with a moving modern sculpture on the roof. The service is attentive. Unfortunately the food is mediocre. Nothing memorable, or unique. If ambiance is what you’re looking for, it’s worthwhile to stop in. If you’re looking to be wowed by food, suggestion to try another restaurant in the hotel– Nobu.
Laura B.
Tu valoración: 5 Brickell, Miami, FL
I can’t believe there are so many negative reviews for this restaurant! I was skeptical about coming in… because of all the reviews but… My food was delicious and served hot!!! Very consistent with the food and expectations I had from Mr. Chow Miami and LA. The service was FAST actually I would say perfectly timed. I had incredible service from the moment I walked in the door from the hostess to the bartender… To the random guys in suits(don’t know their positions) who would check up and make sure everything was good. The music was and ambience was great not too loud but not too quiet. Sure the prices are a bit high… But this is Vegas people what did you expect. Totally worth it!
Alan F.
Tu valoración: 5 Long Beach, CA
Stopped in(going up to top floor) for a glass of Champagne; real champagne! First time I had a glass of Krug, just a glass. We also had the Chowtini which was champagne infused with peach; very good. Did not try the food as we were just I mood for a glass. However, the ambiance was inviting and patrons appeared very pleased. We will be back
Smiley S.
Tu valoración: 5 Fairfax, CA
Absolutely amazing. From start to finish everything was sublime. The duck was perhaps the best I have ever had. The restaurant itself it pretty spectacular with a crazy enormous moving sculpture on the domed ceiling. There’s even a Jeff Koons piece in the entrance vestibule. Service was impeccable. Really a top shelf treat, but not for the feint of wallet. This is on the must do list for vegas. Well done mr. Chow, well done.