Midas

If your want your stuff done half-​assed this is the place to go completely unprofessional the owner of the place will not even get back to me on an issue I had with poor workmanship I had a horrible experience share do not go there if you want your work done properly also the manager of the store is very difficult to deal with

Well, we do have an older car and a pretty small budget. Midas guys, Rick, Jay, Ali, thank you for always working with us, helping us with repairs within our budget, and for all the freebies! You really go out of your way to help the little guy! Your «Midas touch» really keeps our car running after so many have told us to give up and get rid of it. Thank you, again!

This is by far the worst customer service I received in a long time. I travel quite offten and I had forgotten how it was to get shitty customer service. Not to mention I’m in the service industry and have been for the last 10 years out of college.
I purchased a Groupon for an oil change and there was a few locations to choose from. I called around and picked this location because it for my schedule. I acknowledged the fact an appointment was needed for use of the Groupon. I called and scheduled one a few days in advance.
Upon arrival I informed the gentleman at the counter I had an appointment and a Groupon. He preceded to check the computer at which point he informed me I was not on the schedule. I told him I called in advance and he got defensive. He told me I wouldn’t be able to get my oil changed because they could only take a certain amount of Groupons in a single day and I didn’t have an appointment.
I got upset and informed the gentleman that because one of their worker’s forgot to put me in the computer I was being punished. Not to mention I drove 30 min to be there. The guy pretty much shoed me away and said that there’s no way I could use the Groupon and to come back another day.
My concern was when I called the store manager the gentleman said there is no way of telling how many Groupons are scheduled in one day and they can only take 5 per day. This means they schedule a bunch of people and tell them they are out of luck upon arrival.
I think he was lying. Either way. What a crappy way to run a business. Not to mention the way I felt after leaving. Ruined my whole day. Jerk.

The mechanics ate their lunch in my car? left a greasy hand print on the door.
The front desk help tried to bill the credit card for double of the quote price.
the work area is a mess and the rest is history.
I would never go back here again and would like to see who is leaving 5 stars? really!

I’ve been having some mechanical troubles with my truck lately. My mechanic, supposedly, fixed all that he knew was wrong. …but somehow I was still having the same problem. Decided to go online and submit my issues on
. Received a phone call from Rick, store manager. I finally brought my truck to Midas. Come to find out, the issue was so minor that my own mechanic missed his own error. At no charge, Midas fixed my problem and had me leaving one extremely satisfied customer. Midas is now my go to for any repairs, minor to major.
Thank you Rick and to your mechanic to a job well done :-)

I got an oil change and AC recharge for my car. They squeezed me in with no appointment and everything was done quickly. I am happy with my results.

Been here several times and the service was great. Even offered to drive me to a place for lunch while I waited.
Feeling a change now and it’s not good.
Telling me I need services into the hundreds of dollars I know I don’t need. Do they really think women are stupid? Mentioned asking my guy and they didn’t push it.
Trust is gone. I won’t be back.

Where do I start?
How about after my boyfriend and I walked in and asked to get his car looked at because his check engine light was on, I jokingly asked the guy in the front «Are you gonna give us the Midas touch?»
He laughed and said «You wouldn’t want that.» Then looked at my boyfriend and said «But you’d love that. She’d be still and could never say a word. Perfect for you. Haha.»
My boyfriend, being the most awesome guy ever, uncomfortably replied «No, I could never have that happen to her.»
The phone started ringing off the hook and the guy came back into the office to answer. A few minutes later, he had what appeared to be a heated conversation with someone he knew and suddenly said «God Da**» in front of four people who were in the seating area. I wanted to let him know that just because he had his back turned to everyone, doesn’t make it appropriate for him to be screaming profanities.
Finally, after the car gets looked at, the guy comes back and informes us that we need a tune up, the spark plugs replaced, and a fuel injection cleaning. I had already suspected the spark plugs and so I looked at my boyfriend while he was at the counter with the rep and said, «Honey, the spark plugs are most important, you don’t necessarily need the fuel injection cleaning.»
Well, that just so happen to greatly upset the representative, who angrily said «Fine. I’ll have them take the car out.»
He didn’t even give us a price for the spark plugs or ask if we wanted it done. As soon as I recommended to my boyfriend not to do the fuel injection cleaning, the representative was done with us.
So to recap:
The guy who assisted us:
–Yelled profanities over the phone with his back to 4 people
–Made a sexist comment to my boyfriend about me
–Pushed us out the door because we didn’t want to do all services
Lastly, the guy only ran a quick diagnostic. Any mechanic knows that having a general code spit out doesn’t tell you the exact problem. Yet, he claimed that we needed those two things exactly when no full diagnostic was done. This guy should get a written warning and a class on manners. When my boyfriend took it to his usual mechanic he found out that all that needed to be done was just the spark plugs. $ 72 dollars later his car was fixed. Midas wanted to charge $ 179 (we called and asked later) for a job so easy a five year old could do it.

I was thoroughly disappointed in my last visit to this shop — enough to never want to use Midas again anywhere. Plain and simple, I was taken advantage of. My check engine light was on, and after telling me what I needed was a fuel injector flush on my 4-​year old car with less than 50k miles, which cost a couple hundred dollars, I was told that I should also pick up a new gas cap. I should not have been surprised that the light came back on within a day of the flush, and the truth was that what I needed all along was a $ 20 gas cap. NOT right.

Came in for repair work on the muffler system on our 1989 Toyota Corolla and also had them repair a bad front Axel. Great staff and repair was fast and done correctly the first time.

I got a coupon in the mail for an oil change and tire rotation for $ 17.99 so I thought, eh, why not? I had a bad feeling when I got there. The guys working there were acting like a bunch of buffoons, hazing the «new guy» (according to the man at the counter). I was ok with it until I saw the «new guy» sit in an Audi A4 and rev the engine (so hard and so long he redlined the tachometer) for no apparent reason. It was then that I almost left but someone was already in the process of lifting my car up. I figured well, at least it isnt the «new guy» working on it. They changed my oil, but didnt rotate my tires, but I’m ok with it because the less they touched my car, the better. It was when they were done that I was told by the guy at the counter that I needed an air filter (of course), and that I needed my brake fluid changed. Huh? We locked eyes for a good 5 seconds before he said that” well, it’s recommended, given the amount of miles on my car”. Um, I have a 2013 Hyundai Sonata with just over 20, 000 miles (I bought it in 2012) and I take it to Hyundai for the big tune-​ups, so what was that all about? I felt as though they were trying to gouge me a bit. I’m not sure, but had it not been for the «new guy» I might have been ok with the experience. Well, that and the typical gouging. You dont get gouged at Terrible’s or Fabulous Freddy’s.

I had no problem with the customer services here. And Rick he’s a pretty nice guy sounds like he has a lot of patience. However, after spending 900 here on things that my car really needed and an additional 200 for labor on a part I had bought in the past. I received my car back with a strange rattling noise when I make a left turn (i noticed this rattle the same day I got the car back). My car has never made this noise before and I had gotten my motor mounts fixed not too long before turning my car over to Midas. Idk what this noise is I can only trust what other mechanics say that its not a safy hazard. I would of taken my car back but I had been without a car for quite a while that I had soo many things to do registration, work, ect and I’ve spent a pretty penny there I can’t bring myself to pay any more for a problem that happened after I got the car back. I just wanted to put this post up incase anyone else has a problem like this.
Sincerely, the white caliber.

Decent place I had an appointment and the store was slow which took them about twenty min to get started. They did not try to over sell me just what i already knew needed to be fixed. which was reasonable and same pricing as others. The shop was not busy and I feel that you should not see all mechanics sitting around socializing yet they have a group of chairs in the service area. They finished quick since they all helped out and put their phones down. The guy w /​dreadlocks that helped me out was friendly and had good customer service and was a cool guy. They only thing was I dont like that I had to wipe the oil hand prints of my car when I got home. In in out in less than an hour

honest place, they fixed a bearing on my car cost me 450.00 the part went bad 4 months later and they replaced it for free and they didn’t even give me a hard time, shocking for vegas