Mattress Firm Clearance

Richard Banks was absolutely amazing. This man is straight up with you. I needed a new bed for my daughter, he took great care of us. Great job!!!

Richard was wonderful! He helped me find a great floor demo mattress at the right price. Delivery was on time and the delivery men set up everything! Great service!

Shout out to the salesman Richard. He was sure to get me what I needed and wanted within my budget ! Great customer service. He’ll encourage you to try the beds out if you are a bit shy.

We stopped in at the mattress firm outlet to see what the deal was with the mattresses. We ask about a particular mattress, and the salesman showed us the one he had available. We bought that mattress and the salesman was very helpful with everything. I ask for the latest appointment that he could give me, which was between 5−8pm. I told him that I worked to 5:30, and he made note of it.
On the day of delivery, the delivery people called me at 4:40pm and said they were 5 minutes from my home. I ask them if they could drop it off later, and they told me no. I told them that I had to leave work early, and it would take me 15 minutes to get there. They called me back when I was riding my motorcycle home, because security wouldn’t clear them, so when I got home, I got them cleared, and sent through. Literally took them 5 minutes to put the mattress in and take the old. I helped them put the new mattress in and carry the old mattress out.
I am happy with everything except the delivery people making me leave work early to delivery the mattress.

I purchased two mattress sets from this store in the last six months. The first set I bought was showing major indentations and coming apart at the seams and almost all the slats in box spring were split or completely broken so i inquired about using my «10 year» warranty. Phil told me to come to the store to complete the warranty paperwork and get the process started. I went to the store where the «area manager» «assisted» my wife and I. He handed me the warranty paperwork and told me to fill it out and email it, along with my credit card number to pay for the «inspection fee». I asked about the fee, and he said it was to cover the independent contractor that would be looking at my mattress and submitting the information for my claim and that the fee is «how they make their money «. After reading the instructions that accompanied the warranty papers, I noticed that there is also a minimum delivery fee of $ 69.99. When I asked about the delivery fee I was given three different explanations as to why I needed to pay $ 70 to have a mattress delivered less than a block away. After I began to get upset they verbally offered to «take care of me» if my warranty replacement is approved and I get another mattress from that store but refused to put it in writing. I reluctantly took the warranty papers and decided to get some real answers on my own. After doing some research I found that their warranty is a complete scam and very rarely do the replace their defective products. I’m glad over 300 people have had this same experience and helped me save the money I’d be out using this warranty scam… DO NOT BUY ANYTHING FROM THIS PLACE… ITS NOT JUST THIS STORE BUT THE ENTIRE MATTRESS FIRM COMPANY THATS PROMISES SATISFACTION BUT DOES NOT DELIVER. It’s worth the few extra dollars to do business with an honest company!

Aaron was great! Got an awesome deal with great customer service. Definitely five star worthy! He answered all my questions and made it really easy.

Aaron was super helpful and knowledgeable! We found a bed that we love. It was our first time buying a mattress and applying for financing. He made us very comfortable with our decision and explained everything in a way that we could understand which made it very simple to find a mattress that we love!