LV Moving

Absolutely the worst experience I’ve ever dealt with! I relocated to South Carolina from Nevada for work. Had to be in SC before I moved all my stuff. So, had my family help and they found this company. Heard nothing but wonderful things about the sales department and how nice and *cough* affordable they are in relation to the other options. I moved very little furniture (buying new) and boxes that don’t even fill my dining room, so naturally I did not want to spend more on moving my stuff than what my stuff actually cost. I knew I should have went with my gut after reading these reviews!!! Then the Pop up $ 100 surprise fee for the blankets to be used. Never told that. Just Hi! You owe us more money!
I knew it was going to be behind with all the flooding and whatnot. No problem. Now the rest is BS!
Two days before he got here we spoke briefly about choosing a time for drop off. It’s an extremely busy week at work and I’m pulling 17 hour days, I don’t need to stress on top of that! Well, he says he will call me back the next afternoon to schedule a time. He calls me after 7 in the evening while I’m working an event! 7 pm is not the afternoon!!! The next day he calls me and informs me that «Oh! By the way if I can’t get in its an extra $ 300 for them to drop my stuff! Or you can get a truck and move yourself.» WHAT??? I don’t have that cash just sitting around. What I got out of it was that these people (company) is absolutely UNABLE to move people into apartments. BEWARE! I just had a 70 hour work week and you cannot give me heads up so I can figure this out PRIOR to you getting here?!!
He shows up, I spend 2 hours of my ridiculously busy work day arguing the lack of notification and horrible customer service before I have to leave and go get a blasted Uhaul! They should not be allowed to operate! Then I get attitude from the lady back on Vegas over leaving the scene to go get a rental truck instead of waiting there and seeing if they can drop one off. Umm, you are a freaking moving company! On what world does that work!!! Then she preceded to say «Well, can’t you just give him the $ 300? He has other deliveries to do.» Seriously? Did that just come out of your mouth? «Lady, do YOU have the money? Cause there is no way in hell you and that company are getting another dime after this BS!!!»
Had to meet this «mover» at a blasted truck stop, A TRUCK STOP, to have him move my items from one truck to another so I can move myself. Oh. And my boxes are trashed! What the hell kind of company are you people running? Thank you for ruining my day. If my fragile items are broken I am gonna freak out.

I found LV Moving through
. I needed to move from an uncluttered 1 bedroom apartment in Seattle, WA to a 1 bedroom in Santa Monica, CA in July 2015. I did the packing myself.
Summer answered my questions and provided me a quote. That was the last good experience I had with this company. She promised to follow up during my move and ensure everything went smoothly. That never happened.
I paid extra to have a specific pick up date. The movers never showed up during the 4 hour window. I called and apparently they thought they were picking up the next day. I explained that was incorrect and told them to check the work order. The truck and crew finally showed up another 3 hours later. They complained that they could not get the truck into the driveway and pull into the parking lot behind the building. After much persuading, they tried and were able to do it. Then the man in charge, Marlon, demanded payment. I explained that I already paid. Overall, he was rude, surly, and made bigoted remarks about black people. He regularly referred to me and my cousins (my family and I are South Asian) as «you people». I got through that part of the move and was very grateful that my cousins were there so that I did not have to deal with this bully alone.
The truck arrived in Santa Monica one day later than it was supposed to. Again, I was given a large, vague window and had to take a day off work. Unfortunately, this time I was alone. Marlon again complained about the size of the driveway. He thought I should ask the owners of the cars parked on the street to move their vehicles. I tried to explain that was impossible. Again, he pulled the truck in, no problem. Then he refused to unload the truck until I paid him another $ 75. He claimed the wide turn in the unobstructed outdoor staircase constituted an extra flight of stairs. There are 15 steps in total. He referred to me as a «puta». He later discovered that I am proficient in Spanish.
Apparently, this fact then made me very attractive and he spent the rest of the time the crew was unloading asking me if I have a boyfriend, if I work out, if I have any kids…
The only reason they get two stars is that everything arrived from Seattle undamaged.
This company is disorganized and hires extremely unprofessional contractors during busy periods. Avoid LV Moving. Pay more if you must.

I had a very tight window to move. I wanted to move out on a Friday, and be moved in out of state on the following Monday. I had to shop around to find a good quote, but they honored a physical inventory from another company, and wrote up a not to exceed estimate.
They got started later on the move-​out day due to the truck being detained in another city, but once they got there my items were packed up quickly and efficiently. They were on the road when they needed to be (I had to be out by 5 pm, truck rolled off at 4:30).
My only minor complaint is that my stuff didn’t arrive until Tuesday, but a one-​day delay from any moving company isn’t bad at all. Specifically, my movers (Chris and Hector) were very professional and good. Summer was amazing as a coordinator, and Vladimir was a consummate professional.
The next time I move, they’ll be my first call. No doubt about it.

Please avoid LV Moving Co Las Vegas, this company canceled my move 3 days before my schedule move date. When I initially spoke with LV Moving, I made it clear what my budget was, I provided all my inventory clear and concise as I don’t like problems or surprises at the end, I was provided a price. I booked the move one month in advance. Three days prior to my move I had not heard from them so I called for a time,
It took them nearly 5 – 10 minutes to find my invoice in the computer, despite me providing them my name, phone number and my invoice number.
Finally I was told that someone would call me with a time, I received a phone call about 30 minutes later from a LV moving representative who rambled on the phone for nearly 20 minutes and finally he stated he was concerned because he didn’t see any boxes on my invoice.
He recommended adding a box but stated there would be an additional charge, I said how much he said about $ 40 I told him no thank you, as I didn’t need them, I also pointed out that I had three boxes on original invoice which I later canceled the boxes, and there was no change in my price so why would adding 1 box cost 40,
He continued to insist I need a box and I refused to add one, and told him if I need to to take anything extra I’d pack it in a suitcase when I fly out,
I received a phone call about 4 hours later from a moving dispatcher who stated they were requesting to cancel my entire order, I asked why? He literally states because I made a big deal regarding adding a box, and he could see problems if they had to add more charges because the coach was to big,
I told him to cancel it, as I will not entrust my belongings to any company with that level of regard toward a customer…
If I could give no stars I would.

HORRIBLE! Do NOT use this company. They were sent to us from International Van Lines to pack our 3 story home and then move us to Houston from Vegas.
They gave us a window of 9 –10 am for arrival. They showed up at 11:45 am.
I walked around with what I thought was the boss and told them EVERYTHING but the living plants, window coverings and attached light fixtures (so the normal moving procedures) were to stay.
They started around 12:15 bringing in boxes and all packing materials and got to work. Everything was fine until around 5:30 and then there was a sense of urgency with all of them and everything became extremely hurried.
I heard numerous banging and things being dropped – oh joy! Finally at 8:15 they were done. Well what I thought was done. Again, who I thought was the boss, he practically threw the 10 pages of paperwork at me and said sign here, sign here, sign here. Then he was headed down the stairs and I had to chase him down. When I finally got to him and the crew of 5 or 6 guys who already lit cigarettes right in my garage when I noticed that a painting and a few miscellaneous items were still there.
I told them everything had to go even these few remaining things. They then just tossed these items in the truck and they were off.
I went back into the house so angry the way there were acting and treating a paying customer. I walked in every room and they left such a mess in EVERY SINGLE ROOM.
Empty tape rolls, trash from the packing materials and empty drink cups and cans.
Oh and all the liquids in the house that no one ever mentioned to me that could not be packed. They just left them all over the counters and cupboards.
I was so distraught not only having to leave my first home but how everything that day unfolded and the mess they left me with.
I had my realtor go over the next day to asses the damage… 3 holes later, a maid service, repair service, oh and the two entire cabinets of stuff that they left in my kitchen that I now how to pay someone to ship to me. No one did a walk through with me once they were all packed up because they were hurrying up to leave and go smoke their cigarets was WAY more important.
And on top of all this they said it was going to be $ 1,600 more to move because they under estimated. Again, how is this my problem?
I am absolutely furious at International Van Lines for using such a horrible company that treats its customers like crap!
DO NOT HIRE THIS COMPANY!!!

Overall very satisfied with LV Movers. If you do the research they are indeed an A rated company with the BBB. Honest to deal with, responsive and understanding of the customers needs. My move was from Arizona to Georgia and all items were packed great and no damage what so ever. Kudos to my mover Danny and Vladimar with the management team. just don’t believe the sales person about being with you along the whole process. She was know where to be found once I signed the contract

We had our things delivered today. From start to finish with this move, I have had very positive interactions with all members of LV moving. Our items were delivered as expected. We had a little confusion over a couple of things, but everyone was helpful and understanding throughout the process. LV had a very competitive rate and I was extremely happy with the service!

First, I’m thankful I didn’t have to pack or more my stuff on my own. And everyone was very nice that was involved in packing and unloading at my new home in NorCal from Vegas.
I was never told that I couldn’t move liquids and so my entire pantry full of cooking oils and the like we’re left behind because my car was fully packed with stuff that I wanted with me prior to the movers packing what I needed packed.
Worst part was that they wrapped everything I had with lids or power cords in packing tape. No paper for protection. So now I’m in my kitchen using GooGone to try to remove the sticky film that was left on my Kitchen stuff. The slow cooker, the ninja motor with the cord, my drink pitchers and canisters for dry goods. All covered in sticky.
Also they didn’t show at 8am for packing like I was told, but they did call at 8:20 to verify address and whatnot and then finally arrived at my house around 9:30. Their order was to deliver next day and they asked me what time was best, we agreed on noon and off I went to drive up so I’d beat them there. Well. They were late to arrive too by a couple of hours. Had I known they’d be later, I wouldn’t have made my drive when I did. Overall decent job. But I’m two weeks post move and still trying to remove sticky from my stuff. It’s frustrating.

Rick and Vadim did an excellent job today with my move and they were super nice and very pleasant. Would recommend them to everyone out there!!!

My experience was SO BAD. had to pay extra upon the day of pick up and on the day of delivery (I am talking hundreds of dollars). They did not deliver on the requested date and had 1 week delay. they want you to be on their time. I was forced to pick up their driver in my personal car at 11 pm and guess what no delivery on that night. They forced me to leave work next day to come home with very short notice and if i don’t show up or follow their short notice time/​dat then i have to pay fine of 85 $ every hour (Sure i was never told about any fine before that time). Very poor notification and they will take any opportunity to increase your rate by any mean. They don’t care about your work or sleep. I got called one time at midnight by their dispatcher.
They did not handle my furniture properly and i had severely damaged furniture. They referred me to their claim department which takes 120 days to get you a decision. They are nice people when you talk to them but very bad to get job done not get done properly.
In summary :
hidden fee and fine, damaged furniture with poor claim, delayed delver form the requested day.
I WOUND NEVER RECOMMEND them to anyone.

I moved from Washington state to Las Vegas last week. It was so hard to find a company that could accommodate my limited availability, but when I called and spoke to Summer about getting a quote, she made EVERYTHING so easy and hassle free for me. At that point, I didn’t even care about the price because I was already hooked.
Unfortunately, that was the only positive experience I’ve had with this company.
When it came time for pick up, they told me they had to push back the date for whatever reason. I explained to them that their timeline wouldn’t work for me because their NEW expected pick up date was when I was on a plane heading to Vegas. I’m not sure who I spoke to, but the guy was completely rude about it.
Lastly, delivery. BEYOND THE WORST experience I have EVER had with customer service. It was the same guy, I really wish I knew his name. We agreed to meet at my house for drop off at 3pm. I tried to see if I could push for a later date because I already had my day booked with work and errands. He made it seem like it was an urgent matter and that it had to be dropped off right that second. So, I agreed to 3pm. I rushed home and made it at 2:55pm, thinking I was late and that they’d be pissed at me. But no one was there. So I wait.
And wait.
And wait.
And wait.
Still no one. At 3:30, I decide to call them and they explain to me that the drivers should be another 30 min to an hour. I was OUTRAGED. Whomever the lady was I spoke to on the phone did not let me speak. So I ask to speak to rude guy (whatever the name). He said that the drivers needed water. Oh, okay, I didn’t realize it took 1.5 hours to get water. So I express my frustration with the fact that I could be doing other things with my time besides waiting at home. He, too, didn’t allow me to speak. I pretty much had to tell him to listen to me while I screamed just so he could hear me, which I still doubt he did.
On top of that, the movers have no common sense. They laid my guitar on a box and put a night stand and still on it. Awesome.
Cheap, but bad quality. The only reason I booked with them, was because Summer was an awesome sales rep. Other than that, I would never go back to this company. They only care about money.

I moved with LV Moving few days ago, crew was on time, professional, customer service was great, I will Definetly use them in future !!!

Bad experience, they gave me a quote set a day and time to pick up. They call the day of and postpone to next day they are 1 day and 3hours later than they td me. They get there and I have to be out in 2 hours then the games begin. The guys speak very broken english tell me they wont honor the quote he wants an extra 800.00 I tell him no never mind he informs me I have to pay him for coming if I dont use them. The lead is extremely rude arrogant man they pack up ²⁄₃ of my stuff if I want the rest I will have to pay extra.
10days later 2 very nice guys deliver my stuff that has been transfer to a different truck. My boxes marked fragile are beatup as is most of my stuff. I have 100’s of dollars of broken belongings. DO NOT USE THIS COMPANY!!! they were rude and high pressure on the packing end. They did not take care in the handeling if my belongings. And the employees either don speak american or pretend not to so they can excuse their extrememy rude treatment of their customers.
It was a nightmare at a very high price.

I wish I could give them a negative rating. They gave us a quote of approximately $ 1,500 to pack, load and move my mom’s stuff from Las Vegas to San Diego (she had to move because my father passed away a month ago). EVERYTHING INCLUDED in that $ 1,500 quote. They also told us that the items would be delivered ONE DAY after pickup.
The day of pickup comes around, and the guy who is in charge, Max, starts charging my mom to pack up extra items. My mom ended up leaving a few things because the extra cost would have added to a couple hundred dollars more — a cost that’s actually higher than the value of some of the items, so not worth it. The way they handled the situation was so poor. Max had zero customer service skills. He acted in a very pompous manner, he didn’t even say good morning back to my mom when she greeted him when they arrived. He had a very condescending tone with the way he talked to my mom.
I will give credit to Vladimir, who I think owns the company, because he did try to make it right by us. But we were all still very disappointed with overall the experience with them because we were told items would be delivered in San Diego the next day, well we did not get our items until a week later.
They need to be trained more on customer service skills — just from being nice to customers, and also being able to communicate and set expectations appropriately so you don’t end up feeling like you worked with a switch and bait type of operation.

Sleepless in Seattle to Home in San Francisco
Kari phoned me after I’d asked for quotes on
and quickly explained that: 1. They weren’t a broker and 2. A truck could move our entire load, door to door, well within our budget.
As a native Nevadan I took a gamble (tee hee) on a company from Home — Avi and his crewmate ensured it paid off.
Avi, Avi, Avi… Bubby…I can’t say enough about this workhorse of a kind man. Impeccable service, good conversation, and he took the stairs of our three-​story walk up like a Gazelle.
Want it done right? Call LV Moving & make damn sure Avi is on the crew.

LV moving, let’s see. Do not use them, ever. Adam, our sales person went over our home full of items room by room, three times. Yes, a 26 foot truck will work fine. No it will not I said when it arrived. By the way, it will be an extra $ 75 for stairs, an extra $ 1,000 because you have to many boxes. I told the driver I would not sign the paperwork and to get the f*&k off my property, or I would remove him. Then his boss, thick accent calls and says they would wave the fees only to find out they tacked them on at delivery. $ 3.00 per roll of packing tape. They use three or four on every item they pack multiplied by a couple hundred items.
They dented my $ 3000 stainless fridge, broke an antique table given to my wife by her grandfather and to many others to mention. We had to leave numerous items behind due to their incompetent calculations.
Nobody will answer our calls about the insurance coverage. In the end, it cost us what we would have paid a reputable mover.
Never, ever, use this company. You will regret it.

Obviously, no business can please everyone, but LV Moving has done a fantastic job for me! They have EARNED their «A» rating on the BBB for sure.
We have family in California and in Las Vegas and we have family that move back and forth. We contacted LV Moving through their website by filling in a Quote Request.
The booking agent responded quickly to explain that a random GUESS is not helping anyone seeking a quote. We needed to discuss my belongings and who would pack what and they could crate my fragile items and how difficult is it to get to my front door, long carry or stairs or elevator, etc. I appreciated this, because they made sure there would be no surprises on their end.
As it turned out we had more items that we decided to bring on the move, so they did a revised quote on the day of the pick up and used the same rate per cubic foot & pound as they had quoted for me. Of course, the cost was increased. I mean, only a fool would expect to get away with adding things without paying more money, but this is something I am seeing in the reviews of this moving company and other businesses and types of services. This is very wrong in my opinion.
If someone has a great dinner out, it is rare for them to get on the computer and get on Unilocal and say WOW, but if the dinner was poorly cooked and the service was terrible a person will feel cheated out of having a pleasant experience and they WILL definitely RACE home to go on Unilocal to slander the businesses name. Yes — I said slander.
I have noticed that there are more negative reviews here on Unilocal than positive. I don’t know why, but I think it’s human nature to whine and complain to people than to praise and it’s a sad thing. Misery loves company. When I discussed this with my family, the common thought is that moving can be very stressful and rather than people lashing out at their loved ones and causing hurt feelings, they lash out and blame the mover for things that were not their fault.
Each of us were able to recall someone that displays that sort of behavior daily. So, my family will continue to trust with our moving needs to LV Moving and we highly recommend them to anyone doing a state to state move. Thank you again LV Moving! You guys ROCK!

I shopped around with a lot of quotes for a moving company. This company was awesome. They totally went out their way to not only wrap all my items, to ensure I had no broken items. They picked me up and had me delivered in less than 9 days to my new home. I had a lot of glass items and fragile things. I only had one box that was damaged from the entire move…
The drivers and crew very nice and worked quickly. I have already recommended them to my family and friends. My sales person, Alysa, was very knowledgeable and went over all the stages of my move with me.
They are a great company from start to finish. I would highly recommend them.

Looks like you have to give one star since there is no less than one star rating avail.
Laurie M., sorry I didn’t see your review before using this group of foreign mobsters.
Their employee, Adam, promised me, in no uncertain terms, our goods would be delivered within three days and that the 26ft. truck they were delivering in would have no problem getting to our new home.
Two days before our promised pick up day, I had to call and email to find out when they would be at our house. In response I received an email stating they would pick up in five days! More calls and emails, that was corrected.
Upon pickup time, the driver immediately goes into his scam pitch… they didn’t count right, we have too many small boxes, too many pictures, too much glass. They have to use extra packing material, blah, blah. Can’t argue since we have to get moved and on the road, so we tell him to do his best. Massive wrapping and packing effort begins, a few things dropped, nothing major seems to go wrong. Everything is loaded and driver says we should have our stuff in a couple of days… BUT…“remember, we have up to 24 days to deliver”. Ok, Ok, but we have a promise of 2 –3 days, no worry.
We get to our destination (302 miles away) the next day, Saturday. Sunday, a man with a thick, «eastern european» accent, calls to say they’ll be delivering our things later in the day. Nobody shows up or calls by Monday, so we call Monday afternoon. Same guy tells us he is really close to our place. Says he has a 70 foot tracktor-​trailer, «will that be a problem». What? Are you kidding me?! What happened to the promised 26 foot truck. Blah, blah, blah… ain’t going to happen. «Here’s what you’ll have to do… pay us $ 440 and we’ll get a shuttle, load your stuff on it and come to your place and unload it.» «You have to pay cash for this and it’s in addition to the $ 1600 you owe us right now. When can you be here, we’re really close to where you live?» We ask where they are but are given the run around. Then the mobster says, «if you can’t do that then you can rent a van yourself, bring it here, we’ll unload our trailer into your van and come with you to unload it at your place, but it’s going to cost you $ 220 more.
So, at 6:45PM, we scramble to find an open Uhaul center, just getting the last one for 100 miles around. Then we’re finally told the 70 foot trailer is at a trucking center, 4o frigging miles away from us. Now, having rented a truck close to us, we have to drive it 80 miles, round trip, costing us even more.
Finally got all our stuff (we think… haven’t unpacked everything yet, fingers crossed).
DO NOT USE THESE PEOPLE. LV MOVERS IS A RIP-​OFF SCAM. DON’T USE THEM. PAY THE EXTRA MONEY FOR RELIABLE, REPUTABLE MOVERS.
LV MOVERS = SCAMMERS = LOSING YOUR HARD EARNED MONEY!!!

DO NOT USE THIS COMPANY!
They sent 1 guy to move our 2 bdrm apt. He dragged our furniture, dropped a bed then walked across it, and didn’t tie things down then drove up a hill so everything went flying. We paid them several thousand dollars and their insurance claim offered us $ 55 in compensation. They did not do their job in good faith even though we paid them in good faith. If I could give zero stars, I would.