Las Vegas Skin & Cancer Clinics

Best doctor’s appointment I’ve ever had. I arrived 15 minutes prior to my appointment time. As a new patient, they have you fill out lots of information. I found the tablet easy to use and appreciate that it is more environmentally friendly than using paper. I was called back within 15 minutes of my appointment time. Dr. Susun Michaels was very friendly and addressed all of my concerns in a patient and gracious manner. I trust this doctor. I will happily return to this office if the need arises.

Spencer Meier P.A.-C was fantastic. He was very friendly upon entering the examination room and made me feel relaxed right away. I told him I had a few moles I was concerned about and he offered to do a full body exam which I thought was a good idea. He did the full body exam and explained what each mole was and how it came about. I felt very comfortable after he explained everything. He is very kind and patient and I would definitely recommend him!
Jennifer who was in the examination room with him was very patient, answered all questions and made me feel relaxed as well!

This review is only for the staff that are wearing the black scrubs. This lady was so rude I mean rude. Rolling her eyes and annoyed at the fact that my daughter was using the restroom. I was almost walking out of their with great reviews for this place until I felt this lady was super disrespect towards my little girl. I hope I don’t see her on my next visit

So far, so good. It took a couple of times going back and forth to figure out the right topicals and shampoos to get my scalp problem under control… But, with Dr. Maier’s help, we figured it out.

***Yelp Challenge 2016 12/​100***
Dr. Spencer listens to your issues and genuinely nice. He doesn’t see you as a number. The wait is never long here. If they tell your appointment is at 3:30p they will see you shortly after. its not 20 minutes later like other places.

I thought my first visit was okay here. I thought the tablet idea was great until I started using it, difficult to use since I had to tap the answers more than several times. The staff has been nice to me both times I’ve been here. I always like to arrive early for my appointments.
Today (12÷1÷2015) I went back to see Dr. Michaels a second time. She spent more time with me this second visit and I’m happy with her genuine concern about my dry skin. It’s hereditary for me and I’ve struggled with it since I was a baby. They say it gets better with time but I’m turning 26 and I’m still waiting…
I would recommend this office to friends looking to be seen by an efficient derm office. The wait was not long, I was even called back before my scheduled time. I’ve gone through many dermatologists and this staff here has been friendly both times. They gave me free samples to try and I appreciate them.
If you need to cancel, call 24 hours in advance to avoid the $ 25 missed appointment fee.

Wish I could give 10 stars — awesome, incredible, unbelievable are words that describe the care I received here. I switched dermatologists because I didn’t want to be another «number/​copay» walking in the door, and I made the RIGHT CHOICE! My PA Spencer Meier and Jennifer in this office are awesome. I was prescribed a cream that my insurance doesn’t cover, it was $ 836 cash from the pharmacy I use. Jennifer called this morning, she sent my Rx to a company in PA and they were able to get it for me for $ 35!!! My previous dermatologist never bothered to help me. I am SO VERY GLAD I was referred by my GP to this fabulous and caring office. Patient care, this is their number one priority. Thank you for helping me!

Poor experience with scheduling and Dr. Michaels.
After waiting a month for a rash that went away, I decided to stick with my appointment to see if the dermatologist could identify the issue to prevent it from occurring in the future. I called in to let these guys know I was going to be running a few minutes late (5 – 10 minutes) as a courtesy. They wanted to reschedule me for being 5 – 10 minutes late… I ended up arriving 3 minutes late anyways and they tried to say that my appointment was canceled. After talking it over, they kept my appointment and I got to see my doctor.
Of course, since they didn’t have a single time slot until 1 month after my issue, the doctor wasn’t able to determine the issue. In lieu of wasting my copay on a worthless visit, I managed to have the doctor prescribe me acne medication for my visit, which was the only noteworthy thing of my visit.
Overall, horrible experience with scheduling and a mediocre exam. Would not recommend.

I would do negative if I could, and I’ll review once I have my actual appt! This doctor better be the greatest for the inconvenience I’m already dealing with! I have an infant and as any parent knows it is NOT easy to get anywhere sometimes since they are unpredictable!!! So of course in a mad rush I accidentally forget my referral, I tell her I will happily drive back home (only living a few mins away) after or right now. NOPE simple won’t hear of it! Doctor won’t even look at you! So no consideration and seriously NOT friendly! Sorry someone shit on your day so you decided to shit on mine… and thanks for being soooooooooooo helpful with me this morning NOT! I hope my son screams bloody murder during my next appt. and I’m not going to stop him since you were so nice to me! Let me extend that same courteous to you!

I regret visiting this clinic!!! I should of the read previous comments and followed what they said. Their definition of an «office visit» is seeing the doctor for 5 minutes without getting anything out of it.
I scheduled my appointment that was more than two weeks away for a removal of something i had. The scheduling person asked the reason for my visit and i told him exactly what needed to get done. Upon my visit, i was told to fill out my paperwork electronically and towards the end, it asks me to pay my co-​pay of $ 20 (which i did). Afterwards, i was called in by the doctor and right away she explained what it was. RIGHT AFTER, she said she had to get authorization from my insurance in order to proceed with the removal, and to schedule another appointment for two weeks. I WAS SO UPSET. I literally took time out of my busy life to come in to only be told of SOMETHING I ALREADY KNEW (the whole visit was less than 5 five minutes) to come back TWO WEEKS LATER?.
I don’t understand why this authorization couldn’t have been done when i initially called to schedule the appointment. Their answer: their call center is in Costa Rica, their only job is to schedule and they don’t know what procedure needs what type of authorization. WHICH IS NOT MY PROBLEM!!!
The only number i saw online was the call center’s number so there’s no way to reach the actual people! The only way i was able to talk to their billing department was because a doctor called me to inform me about my next visit.
There are no words to express how annoyed i am

This review is for Dr. Clinton Martin PAC Dermatologist.
He has offices all over Las Vegas.
I went to the 1250 S. Buffalo Dr Ste 170 location.
5 + Stars for him and his staff. And also for the Receptionist Casey who makes appointments at the Buffalo department. Charlotte, Alex and Jay AWESOME. The staff at the South
Buffalo location is nice. Yes they do give you a pad to register and yes it is big. It did not bother me none.
Dr. Martin was very adamant about finding out what was on my arms. He is a no Bull S. t kind of guy that said: I am going to find out what this is. My husband and I are grateful for him. The dermatologist on the east coast did not do half of what he did to try to find out what it was. The doctor that took a biopsy on the east coast was under John Hopkins her name is Jennifer Janus. She left a mark on my arm from her biopsy as if I needed anymore.
Dr. Martin took a biopsy.
{A REAL BIOSPY}
and left no mark and got results. Now I am on the road for recovery.
Thank God for all of you for helping me. If you are looking for an excellent Dermatologist this man is the best.
Dr. Clinton Martin

They don’t let you give 0 stars, so, I unfortunately I am forced to give the place one star. I had made appointments with Dr. Kim — saw her twice and she was unable to diagnose my condition, then on the third visit she told me to see another doctor at the Anthem Office… seriously? She was a waste of time, the new doctor she recommended however was waaay better and took care of the problem…

Staff at the front desk was somewhat friendly. They gave me a rather huge tablet to put in my information which was quite better than filling out paper work. Nurse was super nice and explaining the procedures in what I need to do. DR Susun was nice and explained my treatment what is going to be done, and they gave skin treatment samples and I have another appointment next month hoping my skin condition gets better. The appointment was quick but non the less I’m happy, easy parking and easy to find.

Arriving five minutes late due to traffic, we were displaced to an appointment a week later.
In formed the front desk there was some dog droppings in the restroom. Comment from the back office: «Then clean it up — that’s not my job.»
Which sums up the spirit of this place.
Oh My!
I guess if you come there anticipating a possible positive finding of cancer, their behavior will seem less abrasive. Or is you are diagnosed positive, who gives a darn? You’re gonna die anyhow.
These people are evil.
And that’s the best review I could come up with.
(we walked out with my wife’s finding to be NOT CANCER!
Much to the dismay of the office staff.\
These folks are really, really, really evil.
Stay away if you can.

I had an amazing experience here. Don’t just go by bad reviews. I had an appointment with doctor Kim and both her and the staff were curtious and professional. I am am a returning patient with nothing bad to say.

I would just like to say that the staff at the Warm Springs office treated me very kindly. Then when I got to see Dr Keesha Kaplan, she also was very diligent and treated me very kindly and was very helpful in treating my skin problems there. I highly recommend Dr Keesha Kaplan and the staff there if you want quality care.
Basil Monroe

After reading the reviews for Dr. Kim I was quite concerned with my appointment this afternoon because, honestly, her reviews here are pretty bad and I had just randomly picked her out of the list of dermatologists available through my insurance provider… but my husband (who also had an appointment today) and I were pleasantly surprised! I have been going to a derm since I was about 17, and I have had some great ones, and some really bad ones… I gave Dr. Kim a ⁴⁄₅ because she listened to all 3 of the questions I wanted to bring up, had good knowledge that she shared with me, and did a through check of my husband’s arms, head, and torso for skin cancer. The staff was friendly, and my wait was less than 45 minutes — not bad! We will be returning to see her next year to follow up!

What a horrible experience! I had the misfortune of seeing «Dr.» Kim. There is no way she can be an actual Dr. The check-​in is ridiculous. I arrived prior to the appt and was given a tablet to put my info into which took s much a long time and asked questions that had nothing to do with my appointment. When they finally call me into the office I sit there waiting for over 20 minutes plus the 15 I waited in the waiting room. There wasn’t anybody else in the office! The nurse had zero bed side manner. When «Dr.» Kim decided to grace me with her presence and we went over why I was there she was so nonchalant about everything. She didn’t take the time to properly go over everything I had asked and kept saying not to worry about it. When we went over the second reason I was there, again she brushed it off and didn’t listen to what I was saying. When I told her I had tried numerous OTC and none of them worked she instructs the nurse to give me samples, if they had them BUT not too many. Serious? As if I’m there to clean you out of free samples. Before I could ask her a third question she was out the door.
Complete waste of time, unprofessional and couldn’t care less about the patients.
Save your time and money and seek a Dr who cares and is knowledgeable.

I do not even know what to say. I have seen two different doctors and both have the personality of a cardboard.
The assistants are quite nice, but the doctors are not friendly, not helpful.
I was in and out in two seconds on my last visit and I am still having a problem.
Dr. Hall and Dr. Kim, I hope if either of you need a doctor you get treated the same, and get no care. Why become a doctor if you clearly do not want to see patients and help them feel better.

Las Vegas Skin & Cancer has several locations around the Las Vegas valley. This review is for the location directly across from the St. Rose Dominican Hospital — San Martin Campus. (½ Mile South of I-​215 on Warm Springs between Durango & Buffalo.)
Healthcare in Vegas is really like that old Clint Eastern Western titled «The Good, The Bad, and The Ugly. In the case of LVSCC, my visit started out good when I pulled in to the parking lot and found a nice building and plenty of parking. But once I went through the sliding doors and opened up the door to LVSCC, things started going South. First off the staff is not the friendliest group you will encounter. The counter space is kinda weird, it’s cluttered with crap, and oh yeah, there’s a bunch of funky looking tablets sitting there… and you’re going to get to use one. I hope you brought a debit card as they take cash, but as the sign says no $ 100 bills are accepted.
When you get your hands on the tablet you’ll understand why they want you to arrive 30 minutes or more early before your appointment. I love digital health records. I love efforts to reduce using physical paper. And I kinda like being able to pay with my debit card right from the tablet. But the interface for this system quite frankly sucks. It’s an awkward, slow, plodding process to get through a bunch of info that I can usually knock out in about 4 to 6 minutes flat as I come prepared. And as a 20+ year IT guy I know the quirks of these devices… that being said if it sucks it sucks, and this device sucks. The doctor who thought it was a good idea to use those tablets and the service behind it is kinda getting screwed in my opinion based on my experience.
Once you finish the long tablet process and swipe your card and get an option to have the receipt emailed, you take it up to the counter and get asked: Did you swipe your card? Hmmm… if someone uses Square to take a payment in the same time frame my phone should be going off with a payment confirmation email and theirs should be too. Your system doesn’t do real time confirmations of any kind? Yeah. Point made.
So after all the electronic hoops you get to sit in a waiting room with one TV on the far wall and cool your heels. Your appointment time will come and go. Ellen will come on. She’ll be on her 2^nd guest and then you’ll get called to the back. You’ll get to talk to a nurse who asks you what you’re in there for, she writes it down and off she goes. At least the wait for the doctor was short, but the doctor I got looked at a few things and was like… no issue, no issue, aha, that looks suspicious, I hear cash register bells, oops, that’s something that needs to go.
So next thing you know you’ve got a nurse shooting you up with enough pain killer to numb a horse, and then you’re getting cut on. And then it’s done and you’re told we’ll hear back in a week, and here’s some after care instructions. And then you hand the superbill to the lady at the front desk and out you go. And then 2 days later the bandage comes off… and you look and you see a cut that. well it sucks. I can say this because I’ve had the same procedure done to me on a finger no less, and that scar is one that is clean and not something I’m embarrassed about as my hands have been on camera more than once. But this new cut on my leg… ugh. It’s going to be ugly. It’s like someone took a dime and cut a circle around it out of my leg and then slapped a band aid over it and said it is what it is, deal with it.
Needless to say I see a tattoo in my future to take people’s eyes off of the dermatologist’s work.
1 Star, under protest, with a possible placement on a special list or two that you don’t want to be on. It can be better, I have the clean scar to prove it.
Edit /​Update: It’s been over a week. Still no call back on the lab results. The 1 Star and list placement is fully justified.