Laptop Xchange Naycorp

I was a little nervous reading the other reviews, but I was desperate. Im glad I was, because my experience was a good one. I got everything I asked for taken care of, it was taken care of the next day. And I was quoted and charged a price I was comfortable with. I waited a few weeks before writing this review just to make sure it wasn’t crap work. And I haven’t had any problem I recommend the location and store to anyone.

Sorry forgot to post the results. We got our money back minus a 15% restocking fee! They said they had to buy some windows program and that was the reason for the fee. There was no reason for them to buy or install Windows the computer was never used.

Wow. Where do I start. I walked in to check on the price of a power cord. Their price: 49.99. A quick amazon search on the smartphone and I found them going for 10.99.
While i was browsing, I heard the staff very rudely deal with, not one, but two senior citizens who were having virus troubles with their laptops.
Senior: «You charged me $ 60 to fix this last week and now you want me to pay you $ 60 again?‘
Employee: «Well its your fault lady. virisus are not our responsability. We fixed it and you broke it again. You should have used anti virus software.»
Senior: «So you charge me $ 60 to fix my laptop from a virus and you dont install anti virus?»
Employee: «Its not my responsability. You broke it. I dont know where you got the virus.»
My main takeaway from this conversation? This place not only rips people off, but it also treats their customers like crap in the process.
What a joke.
I walked out of that place and will never return.