Kids Quest

WARNING DON“T TAKE YOUR KIDS TO THE TINY TOTS SECTION!!! I am still having nightmares about this. I dropped off my 10 months old for 1.5 hours so we could have a nice date night dinner. She had just napped and was given a bottle before we arrived so I clearly marked on the sheet that she would just need to be provided the food and snacks from her bag. This was from 5:15 — 6:45pm (her bedtime is not until 7:30−8pm). They said they fed her at 5:30 and then she was happy for a bit. My 4 year old daughter was also there and said she saw through the window that they put her in a bouncy chair/​excersaucer and she was crying. She is 10 MONTHS old and would just crawl around and play if you let her, but is too hold to be kept in this type of toy. She is normally really easy going and never cries very hard. When I picked her up she was crying harder than I have ever heard her cry before and the side of her face was all red. I walked out with her in my arms and myself crying too because I felt so bad and guilty. They told me she was tired so they were trying to put her to bed. I have no idea what that meant since she should not have been tired and probably just wanted to play. I can only assume they left her crying in a crib. They don’t let you back to the room or talk to the person taking your little one. For the next two days she was literally petrified every time she woke up from a nap and starting screaming which she has never done before. I don’t know exactly what went on, but NEVER use the tiny tots room. Since my older one could tell me what went on and I clearly explained to her how and when to get food it was OK for her and early enough that it wasn’t too crowded yet. I am crying again as I write this because I am so upset for my daughter and what I put her through.

We have been using Kids Quest for the last 3 years. We make 2 trips a year to the Red Rock resort, summer and winter. It’s a quick and painless process, albeit there is some paper work involved and proof of immunization records required after your visit; I believe you get a 30 day grace period. We emailed the records in and brought copies with us when we first registered so we wouldn’t have issues.
You will find kids quest located next to the movie theater and around the corner from the bowling alley. You wait in line for drop off, sign a few lines, kids get a upc code sticker attached to them, and the kids are off. The kids are well enclosed and they pass through 2 small gates before entering or exiting. We always give our kids the option to buy snacks. My kids are 5 & 7, they never really take advantage of it but will have an icee or something sweet. I just make sure kids are fed before drop off. You can get an invoice.
Pricing is fair and reasonable, runs you about $ 10/​hour a kid. Kids can stay up to 5 hours a day. We like to break the time up throughout the day. Our kids really like it and enjoy the freedom. I enjoy a little freedom too. We usually go to dinner, watch a movie, or hang out in the casino. We never leave the resort. You can leave the resort if you want to but you will need to inform the staff on the paper work.
Phone reception is poor throughout the casino. I suggest hooking up to the Wi-​Fi and you will be good. I did receive a call on last visit because kids missed us. It wasn’t a problem.
The staff is friendly and helpful. Looks like they have plenty of staff to watch the little ones.
They have great hours too. At first I thought wow, I can’t believe people are taking their kids here so late at night and leave them past midnight. I figured people are coming from all parts of the world so everyone has a different circadian rhythm. 10 pm to me might be late but for others it’s morning.
Stop by and drop off the kids. Take some of that «me» time you deserve. The main reason we stay at the resort is because of kids quest. Not a bad option to have. FYI– I read other reviews about wait times or bad experiences and I have never had nothing less than a 4 star experience. Good luck!

My son likes to come here but I feel it’s so disorganized. The line is always huge to drop off or pick up. The process is super slooooow causing me to almost miss my movie time. I don’t get how kids can even understand their name being called over all the noise. But what do you do? Just get here an hour before you need to be.

My children love Kids Quest but we usually go to the one at Santa Fe Station. Lately, that place has gone downhill so we are checking this one out. Much better experience. You can see the difference in proper management and staff who take a sincere interest in the kids. The little ones have a blast and come out ready for a nap. Win win! So glad this one follows what the company promotes in its mission.

This is one of my favorite places to bring the kids when hubby and I need a night out. You can stay or leave. My kids loved it and had so much fun!

Kids quest is a clean and well secured area for kids to play. We like to use the one located in Redrock casino. It’s nice to see it clean and all staff easily recognizable. From the times I have visited it seems pretty busy and enough staff to maintain a proper ratio.

My boys LOVE this place. After you get your kids registered (shot records, etc.) you can drop them off and go enjoy what Red Rock Casino has to offer. We will usually take the boys to Yard House for dinner and then drop them off at Kids Quest so we can get some drinks, watch a movie, or I watch Shannon gamble (AARRGGHH! LOL.)
The drawbacks…
— When you order food for the kids to eat, the food sucks, it’s unhealthy and it is way overpriced. And you really have no guarantee that they actually got the food or that they actually ate the food. One time, the boys complained that they were hungry when we picked them up. We solve that problem & uncertainty by making sure they’ve eaten beforehand.
— You are supposed to get a discount for being a Red Rock Casino Boarding Pass member. If you don’t show the card upon pick up, the discount doesn’t get applied. OOOPS. Just register my number & always apply the discount. This irritates me.
— Sometimes when we pick the kids up, we have to wait 15 minutes in line while they are getting other kids. I have no problem waiting, but I am still paying for the time I’m waiting. I’m just sayin’.
Overall, it’s a cool place for kids and my boys love it. I’m a fan.

One of the reasons we stay at Red Rock is because our kids enjoy going to Kids Quest. So why only 3 stars? It’s an average over their recent visits. Some days, they love it and have the best time. Other days, like today, they say they don’t want to go in again. It depends on the staff that’s supervising that particular shift and the other kids who are there. Today at drop off, we told the staff at check in that the kids must order lunch and eat there. When we picked up the kids, we couldn’t understand their bad moods. Turns out they were not offered any food to order or water to drink after being there over lunchtime. Also, they said it was really crowded. Many kids had gotten hurt from lack of competent supervision. So, it’s really hit or miss. I hear this is one of the better Kids Quest locations. We’ve never been to any other one so I can’t compare.
But if you need care for your kids for an hour or two, give it a try. Shorter periods of time are better. And feed your kids before dropping off, even though they say they will offer them food and snacks to order, its not guaranteed they’ll do anything beyond taking your money. Oh– and don’t forget your wallet. You cannot charge the fee to your room because they are not affiliated with the Red Rock Hotel.

We used this place for an hour recently. Cost was affordable, I think that it ended up being 22 and change for two children for an hour (including 5% discount for having the player card).
Love love LOVE the fact that your child can’t attend if they don’t have their immunization records on file.
My two kids both came out smiling and said they really enjoyed it. And my husband and I enjoyed it just for the sheer security of the whole operation. Closed, heavy doors in order to gain entrance. An additional two doors that the children have to go through to gain entrance to the floor (or exit, for that matter). A security bar code for each child and an accompanying one for the adult. You don’t have the bar code? You aren’t getting your kid out. ;)
Thanks, Kids Quest, for that much needed time.

I’m actually a local and had heard about this type of child care but hadn’t tried using it until recently. I called day before to make an appt. for my one year old son. They did tell me that any food I brought for him needed to be sealed, bring his diaper bag, and his immunization records.
We dropped him off there the next day after doing a little paperwork. I soon got a call because the food I brought couldn’t actually be used. They said they can only allow sealed «baby food» or anything on their menu. I ended up ordering the chicken nuggets for him from them but I guess it worked out because my son wouldn’t be full on baby food since he’s been on solids for awhile now, so I did what we needed to do. Anyways, other than that the visit was great and I got a long overdue date night which is great! I would definitely use again. They charged $ 10.00/hr for the tiny tots which is pretty reasonable!

My 2 ½ yr old loves it here. He cant wait to run right in. The ladies who work there are all so nice and always walking around to ensure the kids are happy and safe. My son likes to climb up high in the tubes and get stuck and they will go up there and help him get down over and over. Which I think is just so awesome of them. Its clean, its fun, they have snacks and ipads and just everything a kid could want. We love it because my husband and i will go have lunch and everyone is happy. Also love that my son comes home pooped and ready for bed =)

We absolutely love Kids Quest. Fun and safe place to leave the kids at. Vaccinations record is required to attend. They are a licensed day care and is tax deductible. Print outs are available upon request. 5 hour stay maximum during which the kids can be checked out and checked back in. Now you don’t have to stay at Red Rock premises and could leave the casino, just let them know when you’re planning on coming back.
There are many fun activities for the kids of any age: iPad station, Wii, basketball, the Quest (jungle gym), TVs, dress up station, library, block station, Lego station, toys station, etc. There is a café where kids could purchase snacks and drinks with the money you deposit on their account when they are checked in. You can leave an open account, deposit a certain amount, or purchase the actual snacks and drinks of your choice.
Kids Quest is a life saver for us! Would definitely recommend it to anyone with kids!

I took my one year old here for a few hours and 3 days later he got a horrific stomach flu and the hand and foot disease. Of course, it passed it’s way through the family. I can’t say for sure it was because of the place but it is highly likely since my son hasn’t been anywhere but our house and we practice excellent hygiene.

My son is four, and this is our first trip to Vegas where I felt comfortable with a drop-​in child care center. But, boy do I wish I utilized this service sooner. It was fantastic. My son went four days in a row and couldn’t get enough. It was wonderful for my husband and I to get a few hours to watch a movie, grab a bite, or gamble. I would highly recommend this service. (For only $ 9 an hour!)
As far as the Red Rock location goes, it’s far from the Strip. The shuttles go back and fourth but fill up quickly. They advise you to go to the valet desk early and grab a number to guarantee you a seat. The last shuttle to the airport is 7pm, and a cab will run you over $ 60 each way. Something to keep in mind.

Great late night daycare if you want to get out or need a break for a few hours and want a safe clean place for your kids to play with good supervision whether you are a local or in town visiting. We tried this one and the one at Texas Station (4 stars) this one is a great location for the kids

I have never used a drop in daycare before or any place like this. My kids absolutely loved it you can drop them off for a maximum of five hours. They can play eat watch TV and it is safe and clean!!! It is 8 dollars an hour per child during the week and 9 on the weekend. You also get a discount if you have a boarding pass from Red Rock. You just have to provide them with shot records. I will definitely be using this place again!

Great place to leave your kiddos. Safe and secure. My 3 and 5 year old had a blast for a few hours while we gambled. Very affordable!

They use to be in Palms, but I guess since the Playmates were there it wasn’t a good influence for the kids! Nevertheless the drive to Red Rock to have a babysitting service is still worth it! My wife and I have been going to Kids Quest for almost 6 years now and my boys enjoy their stay there. Every time we’re in Vegas (once or twice a month) my boys will always want go to Kids Quest so my wife and I can have our time to play and have fun.
The rates are great about $ 9 an hour per kid, worth the money if you’re winning too, hahaha! This particular location has an iPad and a basketball court. And, they provide food and drink if you give them an allowance during their stay.
Highly recommend for parents looking to have a few hours or 4 without the kids while in Vegas.

With our immediate family all living out-​of-​state, Kids Quest is a good babysitting alternative for when my husband and I need a movie date. I was super nervous the first time we dropped off our baby that I kept checking my phone in the theater (to my husband’s annoyance) in case of an emergency. After two hours, we walked the few feet to Kids Quest and all my nervousness melted away when my happy baby was handed to me.
At your first visit, you need to provide updated immunization records. The rate for babies on weekends is $ 9.50/hr which is reasonable instead of hiring a babysitter for a comparable rate. You fill out a form with pretty much everything they would need to know to take care of your baby — time last fed, formula/​breastmilk/​solids, any allergies, etc.
The place looks super fun for kids with a snack bar, an iPad station, air hockey, video games, etc. Heck, even I would love to hang out here!
I like how they provide a report of how much and what time he ate, when he pooped/​peed, when he napped and for how long… I feel very secure when we leave him in the hands of the caregivers at Kids Quest. It also doesn’t hurt that it’s right next door to the movie theater!
They are open pretty late so it’s a great place to leave your kids if you want to have a romantic dinner, gamble and have some fun sans kids.
Tip: Use your Station Casinos players card for a small discount!

I was visiting friends who wanted to play Bingo at the Red Rock Casino. I was hesitant to use child care in a casino, but my friend’s sister was going to have her child there during Bingo, so I checked it out. The facility was modern, clean and enclosed so any smoke from the casino would not enter the area. They had cubbies for my daughter to leave her shoes. MUST HAVE SOCKS! My daughter and the other child quickly ran into the play area and didn’t look back. Although I brought snacks and water, I couldn’t bring them into the area, so they showed me a menu of items that I could allow my child to have and limit her budget to a dollar amount ($ 5). They asked for my daughter’s shot records but because I was from out-​of-​town, I could fax them within 14 days.
After 2 hours, my daughter LOVED it. The next day, she wanted to go again. Our hotel didn’t have a Kids Quest, so we drove to Sunset Station which was nearer to our hotel than Red Rock. This is an older casino, and the Kids Quest there was not enclosed and the smoke from the casino was evident in the play area. Forgot socks, bought socks from them. We drove to Red Rock instead. I met my friend for an hour and a half of roulette, and my daughter was not happy that I came back so soon! She was perspiring from running around.
During our final day in Vegas, my daughter kept begging to go back to Kids Quest. I told her that I wanted her to see more of the sights in Vegas than just Kids Quest. That evening, after seeing a show that let out at 9:30pm, we walked around The Strip to see all of the lights, and sure enough, she wanted to go to Kids Quest. We were waiting for a crystal portrait we ordered to be finished which was done at 11:00pm. She still wanted to go. I drove to Red Rock, forgot socks, bought socks, checked her in at 11:30pm. My friend met me for half an hour of roulette, and I got my daughter at 11:59pm (they close at midnight).
Although we went to the Hoover Dam and saw Cirque’s «KA», my daughter said that the highlight of our Vegas trip was Kids Quest.
P. S. Red Rock is a very family-​friendly, almost smoke-​free casino. When we played Bingo, the smokers had their own enclosed room and there was a non-​smoking area of machines. We used their bowling alley which was very large and very clean. We will stay there next time we’re in Vegas.