KFC

Very Rude customer service. Got my order totally wrong.

This place never has food ready. Came in for 2 pot pies and they had none ready. Was told would be ready in 20 mins. Cant beleive they never have food ready. That explains why there were 4 cars in the parking lot and no one inside. All waitinf for food. Dont think ill be back

Horrible drive-​through service lackluster attitude. Pretty sure this person would rather have been at the dentist and serving the food. Just looking through the drive-​through window I see garbage on the floor including pickles and papers. Sat in drive-​through 10 minutes without even a warning that it would be that long. The sad thing is is this is the second KFC we went to tonight because the first one didn’t have biscuits. It’s drive-​through experience was even worse. They didn’t feel like talking over the speaker for some reason. This one was just as bad with that though. I think I’m done with KFC.

This has got to be the worst KFC. Thirty minute wait for what seemed like day old food. Everyone that ordred had something wrong. We never send food back so we just left. They didn’t have a high chair it must have been stolen according to a employee. Male cashier was talking about how the sporks reminded him of CCDC (JAIL).

Although our order was prepared fast, the cashier had absolutely no personality. I don’t usually feel that I have to check my to go orders from from KFC but I will definetely check every item in the future. After getting past the hard biscuits we opened a container of «gravy» which was just was brown water. In all of my years eating at KFC throughout the country, this was a first. So either the cooks were lazy or KFC has changed their recipe. I am sending them a video and will hopefully get an answer. I am giving them one star because I am holding everyone responsible for this. They all saw the brown water and still served it.

Fast service. Ordered extra crispy chicken. The food was good as usual. Will come back again.

I had only ever been through the drive-​thru at this location and it was as you would expect from a drive-​thru. Not much customer service to speak of. Going inside I would expect better that involves more face to face interaction. Customer service is severely lacking at this location. The lady taking orders made me feel like I was being an inconvenience. Excuse me for being a paying customer and therefore a part of your salary, lady. After I placed my order she threw all my food into a box and handed it over to me before I could even give her my money. Obviously the food was not fresh though it was very hot. After I sat down I could hear the staff arguing amongst themselves in the kitchen. It is unprofessional to do so within earshot of customers. Sad to see the lack of respect for ones job and customers.

They can never get the order correct, the management is the worst here. I would give them a negative 5 stars.

Horrible! The drive thru is just garbage! The lady didn’t even ask what kind of chicken we wanted, and we sat in the drive thru for more than 20 mins! No wonder they have only ²¹⁄₂ stars… They don’t deserve even one from me! Why can’t we give 0 stars?

I had a craving for fried chicken so I thought I would try out this KFC. The food was ok, not great and not horrible… at least that’s what I thought at the time. Turns out, the chicken wasn’t completely cooked and I ended up with the worst case of food poisoning I’ve ever had. 3 days later and I’m still sick. I will never eat at KFC again and I would stay away from here if I was you.

Got a craving for some of the Colonel’s finest fried goodness and utilized the drive-​thru. We had to wait while they made a new batch of crispy, but were compensated with a free drink while we waited. The food was exactly what we were expecting from KFC. It satisfied the craving. A return trip is in order the next time the craving hits.

it has one star, because its required before i can tell you how HORRIBLE this location is.
OH MY GOD!
its like they went to fremont and hired any possible preson who was desperate for a job. a couple of the associates smelled, thats right SMELLED. like body odor. seriously? take a shower, youre in customer service let alone the FOOD BUSINESS! the kid at the register seemed as if he just got back from smoking a blunt in the back and although my order was repeated back correctly, it was received INCORRECTLY!
when i went back to get them to do it right, it took 5 minutes before i had to yell to the back to get someones attention. then the person that ended up fixing what was wrong fixed it with no gloves. god knows what she was doing before considering all staff disappeared to the back. the people behind us waiting for food even said they had terrible customer service. at one point i got so tired of waiting i climbed over the counter for ketchup. on top of all that, when my boyfriend got his food, it looked like the person who made the sandwich got hungry and gouged a piece of chicken right out of the center THEN proceeded to put it on the bun. food looked old, overcooked, dry, disgusting!
i ended up handing everything back and demanding a refund.
absolutely ridiculous staff!
start hiring people with educations and people that show respect to those around them by BATHING. this place needs to be start over from scratch. from building to employees.
worst KFC, ever!