Jeffrey T Liu, MD

I’m not even sure how to rate this office. I would give Dr. Liu 5 stars but his office staff gets zero. I was a patient of Dr. Liu’s for many years and he delivered my baby in 2009. Then, several years ago, something in his office management and/​or staffing changed. They stopped sending me postcards when it was time for my annual check-​up. I called several times to try and find out if it was time come in for a visit and nobody would return my calls. I finally had to find a new doctor.

Nightmare ! Nightmare and nightmare ! All we were experienced in this clinic is knowing how they badly want your money and that’s it after found out the wife got pregnant and so regret to took her there as a cash patient.
Unprofessional stuffs, rudeness, ignorance behavior, very poor personality ! Can’t believe it still exists in our community !!! Please void to contact or visiting this horrible place ! And Hello, Hello ! Remember here’s America ! People always deserve to have some respect as a human being ! And treated like a patient !

So there is a million people writing about this «anger problem front desk», and it’s since 2012. are there going to do something about it? (worst exprience in my life !!! can’t believe why would i go this place.)

The clinic service and attitude is very bad the woman pregnant has been hard enough, if the doctors and nurses can not support and help and attitude is not good we also need to give money this is a very sad thing
Hope they can change a good attitude to the front desk for our service.

Dr. Liu is a good doctor but his staff on the other hand, are vulgar. The back office staff are more hospitable and polite.
I was being seen in this office from the beginning of my pregnancy until I hit 8 months, after I hit my 5^th month mark, Dr. Liu stopped seeing me and I was being seen by his PA Jennifer, she knows what she’s doing but I expected to be under Dr. Liu’s care throughout my entire pregnancy. On my 32^nd wk I had an issue with my insurance, so I had to cancel my appointment that I showed up for that day, due to me not being to pay for the full amount which added up to hundreds of dollars just for a screening, with no insurance. I also cancelled my appointment for the following week, the lady that worked the front desk knew about my insurance issue. Due to my pregnancy being high risk, Dr. Liu advised strict bed rest, so I had to take time off work and have been off work for almost 2 months now, in addition, he also referred me to a High Risk Pregnancy Center, so, I was seeing at both Dr. Liu’s office and at the High Risk Pregnancy once a wk, which was financially draining for me and my husband. When my insurance issue was finally resolved, I called their office to make an appointment, Dr Liu’s office said that I’m no longer a patient of his, that he would no longer be seeing me due to missed appointments (that I had cancelled beforehand and in person because I wasn’t able to pay the bill before being seen) I’m 35 wks pregnant and high risk. I thought a little consideration would help my issue, but no, I have no idea how my unborn child is doing and I’m terrified. How very cold hearted and in humane. I thought he was one of the most caring Obgyn that I’ve ever been too. I’m lost in the dark and very stressed. Thank you.

I will be contacting the BBB about this office. As a cash patient, I was given an amount over the phone, as well as at the office visit, then received an outrageous bill for the Lab, which I was specifically told was covered in my payment. When I sent an email asking what it was for, the reply is so ridiculous, it makes no sense. As well, this office is very dirty, and it smells!

This place is not professional, Dr. Liu’s wife Michelle had a altercation with me over a parking spot outside of the office she was screaming and hollering while patients were walking in and even got in my face… I was going to call the police but I decided to contact the health department and better business bureau about this situation. I was harassed because I accidentally parked in her parking space! I wouldn’t recommend this office to anyone if anything they need to better their professional skills as well as customer service. I would never return there, Michelle as the Dr’s wife needs to make a better example for their office and instead she argues and disputes with patients, what a shame!!!