Janie Kwak-Tran, MD

Where to begin with this joke of an office… Booked appointment several weeks ago after verifying that they accept my insurance. Got a confirmation text with the option to complete pre-​checkin paperwork on my phone which I thought was convenient since I never remember my medications and dosage. Spent 20 minutes completing it and headed to my appointment as scheduled. Upon arrival… I’m told that the forms I filled out online are different than their forms so she hands me a stack of papers to fill out basically asking all the same stuff. So why have the program that YOU sent me to fill out? Maybe cuz I have nothing better to do than do the same work twice? But it gets better… Next I am told that they don’t accept my insurance so they can’t see me. I say that I verified that they do prior to my appointment and all I got was a stupid shrug and repeating that they don’t. By now… I’m grateful that my health isn’t in the hands of these idiots. I’d probably be dead in 2 years cuz who knows what else would get screwed up. By the way… Office was empty and most of the lights were shut off. Probably trying to pinch pennies since the practice is a joke and would be surprised if it was successful. Surely you can find a better option so I would skip this miserable experience.

This woman is heartless and will not field calls from concerned relatives, she would rather place it on her uneducated front office staff. I needed forms from an Assisted Living Facility filled out for my Grandmother. She has the message passed to me that it will not be done unless I am in the office. Now this idiot knows I live in Chicago, as this has not been my first request from her. Therefore, my Grandmother will remain in her home where she is unsafe and cannot cook her own meals until I can get to Vegas (Very Shortly) and go kick in this Crazy Kwak’s door and get my damn forms filled out so I can take care of my Grandmother. There are plenty of good American doctors in Las Vegas and I would highly suggest using them.