J & J Glass

NOT WORTH THE TROUBLE!!! I spoke to Juan «the manager» and we agreed on a price for (3) tempered glass on Monday and then I called back again on Tuesday to purchase the tempered glass; however, Bill answered the phone and instead gave me a different much higher price and I explained to him that Juan and I already made agreement for the tempered glass yet he was really hesitant and not willing to give me the same price that was agreed upon after speaking to Juan. However, he lowered the price a few dollars so I decided to purchase the tempered glass from them and he said it would be ready by Friday. I called back on Friday before I went to go pick up the tempered glass and he said that he forgot to make the purchase so now he would have to ordered it again. I asked Bill since he made the mistake of not ordering the tempered glass if he could provide me a discount for wasting my time and having me go through this trouble and he said «NO» so I asked to speak to the manager and he said he will be back on the following Monday. I call back on Monday, Tuesday and Wednesday and he kept giving me a different excuse every time. I DON’T RECOMMEND ANYONE GO THROUGH THE TROUBLE WITH J&J GLASS ESPECIALLY SPEAKING TO BILL!!!

I couldn’t recommend these guys enough. From the secretary who answered the phone to the tech who came out to my house everyone was extremely professional, but in «unvegas-​like» Style everyone was also very friendly. They seemed to remember throughout the entire process that I was the one paying them and they didn’t treat me like they were doing me a favor. Rare in the service oriented businesses here in Vegas!