InTouch Credit Union

Always friendly staff, quick service and a pleseant experience.

They are slow and rude and I only have a sister branch with them. I will never open an account here.

I’ve been to this credit union 4 other times and have always been lucky to get the same, kind teller. Today unfortunately she wasn’t there so I was «helped» by some one else. I was more pissed off than anything, as I went in wearing a hat which I’ve never had a problem with at any other credit union I’ve been to, even in other states. The teller told me I needed to remove it which wouldn’t have bothered me too much except for the fact that there were two men there as well wearing hats and not being told anything. I asked her if I was the only one who had to follow that rule and she said the other tellers must have forgot. She went over and whispered to one of the other tellers about one of the men wearing a hat to which the teller looked at her confused and said «he’s fine.» The teller I had then told me my PAYROLL Check, the same sort of check I’ve deposited at the same branch 4 other times would be put on hold unless I showed her my pay stub, which I had left in the car because I’ve never needed it before. I was forced to go get it since I didn’t think it was fair to wait to get my hard earned money. I’m not sure why I was treated totally different than the other people there, maybe because I had tattoos or because I’m gay (I won’t deny I look it) but whatever the reason, trust I’ll never come back or recommend this prejudice place. Thanks for nothing teller RI-​084, I’ll make sure the Internet knows how much of a jerk you are :)