HealthSouth Desert Canyon Rehabilitation Hospital

I was a patient here for a month after suffering from a brain aneurysm/​AVM which caused me to have a stroke that left me paralized on one side of my body. The staff was helpful. Although my family and I did have a few complaints in the beginning, for the most part, my stay here was good and our complaints were fixed immediately. The place is clean and the food was pretty good too. The staff genuinely cared for my healing and recovery and made sure I was comfortable. Big ups to the PT/​OT team as well as some of the CNA’s, nurses, charge nurses, speech therapists, in helping me while I stayed here. The chef even cooked a special meal for me on my birthday and gave me a cake. I felt so much love and positive energy during my stay here. After i was discharged I made sure to return and visit the staff who helped me and to show my appreciation. I am now looking into going back as an outpatient to continue my rehab here.

We had my uncle there for 2 weeks .they made him worse … We chose this place because we thought it would make him better. all they did is give him ambien and made him go to sleep… they discharged him 2 weeks .He couldn’t walk… he was wearing a adult diaper… He walked before and went to the bathroom by himself before… They screwed up all his medicine… He can’t even walk anymore because of this place… this is not a real abilitations center… All they care about is the money… What a shame …

Huh there is not a shared bathroom between rooms which I know for a fact. Stayed here for rehabilitation after my fall. Had great customer service and a lot if students who were super nice and friendly. I got a parade the last day which felt a bit awkward but really good at the same time. The pharmacy students were very friendly and informative.

Sitting in my grandmas rehabilitation room. I haven’t seen her happier than she is now in the past eleven years. They know what their patients need and they make no excuses to getting it done. She hasn’t worked out since her stroke 12 years ago but they have highly trained doctors, nurses, and therapists on staff to get her to do what she needs to do to get better. I can’t give enough praise to this clinic.

If you need rehabilitation this is probably the nicest place in southern Nevada hands down. Clean, large rooms, well appointed and decorated. Very clean kitchens.

Five stars to the rehab team, 4 to nursing and social service/​case management staff. The facility is beautiful and clean. Cef and his rehab group helped my little sister in her struggle to regain her motor skills after her stroke at a young age. However, we had some issues with some of the nursing staff and had to demand my sister get another nurse one evening. It was taken care of right away but should not have happened to begin with. They do have some really caring charge nurses and CNAs though. Some CNAs need more training on how to deal specifically with stroke patients, especially on transfers and bed mobility. You cannot ask someone who is still recovering from a stroke to just stand-​up or roll in bed when they can’t move half their body. In some cases, they don’t even realize half of their body is there because
of hemi-​neglect from the stroke!!!
Thank God I have a healthcare professional background or else my sister would’ve been sent home and not continue her rehab as she so badly needed. It took some talking (and begging) before the case managers finally agreed to send her to a place to continue her rehab. She is now walking without a cane and is learning how to drive again. Even though she still does not have functional movement of her involved arm, we are still very grateful for the staff’s help in her journey to recovery!

I was here for 2 weeks.
Nurse, P/​T and O/​T were great. I can’t ask for anything better and will recommend to anyone.
But when it comes to Management and Operating , they have issue.
Director of cace management was very hard to deal with and her English was also hard to understand.
Cace manager who were assign to me, never showed up, this is why I had to deal with director.
My insurance was Medicade and I felt I was treated unfairly. Director kept telling that I should go to skilled nursing home Rehab was not for me. Therapists had to go convince director that I was getting better.
She also lies alot. Not very professional.

HealthSouth provided good care while my father was in their care, however, they dropped the ball when it came to post care instructions and treatment. They sent my dad home to care for himself the day after one of their nurses told me that he wouldn’t be able to leave anytime soon. Knowing that he lived by himself, can’t walk, on oxygen and experiencing a lot of pain they released him. My father begged them to allow him to stay until he was in a position to care for himself, their response was that it was the doctors orders. Even the nurse said that he shouldn’t be released in his condition. Very dissapointing from people we trust and pay to care for those in need.

As these places go, Desert Canyon is really good. However working in healthcare… there were a few issues with my family member that terrified me. Sadly, this is the best of the worst and I would recommend my family go back here. The staff is friendly, but they are inexperienced (some in nursing, the rest in english). The Charge RN’s are much better, but they cannot be everywhere at once.

Great rehab!!! The staff is so friendly and very knowledgable. I highly recommend for rehab