I went in here to get a pair of shoes, and the only size available had been worn and returned. The packaging was damaged. But I was willing to pay if they offered a discount since I needed them. The cashier asked someone if I could discount and said person said no, not until the big manager came back. I’m assuming this over person was a supervisor. But never came out to great me or explain to me why they couldn’t give a discount. They didn’t even offer when the big boos would be in. So I left. And they lost out in a sale. They need to train their front of the store staff on how exceptional customer service is delivered. I will never shop at a Halloween City again
Jon W.
Tu valoración: 5 Las Vegas, NV
Nice place because they don’t put up with the«trash» people and unlike wally world they will tell them to leave instead of letting them escalate scenes, throwing fit and employees bending over backwards to satisfy idiots. HERE you get clean, calm, professional environment because the trash is told to get out in calm, firm, professional manner. Because you know«those people» wouldn’t stop whining anyway, and its almost always because they cannot comprehend simple signs and simple concepts.
Chase W.
Tu valoración: 1 Las Vegas, NV
Do not go to this location. They have gravestones Buy two get one free. I had two that are 9.99 and one that is 17.49. They wouldn’t honor their special because they were not all the same price. Douche bag at the register named Alex said it’s corporate’s fault. Then he tries overcharging me on two other items. Finally told him to put everything back except for the daughters costume. Would have put that back to that she not spent an hour looking through costumes to find one she likes. I will never give this place another dollar.