H1 Performance

I’ve only known ‘of’ Eladio and H1 performance up until meeting him for the first time to do my alignment on my GD Subaru. I recently did a swath of suspension upgrades and needed an alignment. After going to him once, he recommended some additional parts to be put on the car before the alignment took place.
First of all, this is great practice. Most average alignment shops would just do the best they could with the car you brought to them, and take the business right then and there. Instead, he differed business until a later date when I could install the needed parts. After two weeks, I had the parts on my car, and went to visit Eladio again.
Now, my car already felt much tighter having the upgraded suspension parts installed, and I was eager to see both how badly my alignment was off, and how well the car performed afterwards. I can only say he knocked it out of the park. On my long drive home, I pushed the car into some turns that would have made the stock suspension a little iffy, and the car felt completely planted. The stance is terrific, and overall, I am thrilled with the results.
From what I know of Eladio and H1 Performance, is that he has a racing pedigree, and knows the mechanics of vehicles very well. Many of my friends who race not only Subarus, but a wide variety of other imports all have gone to see him, and speak to his work. My cousin also manages an alignment shop, and I could have just as likely went to him for less money, and a suitable job, but I went to Eladio because he comes recommended as one of (if not the) best suspension mechanics in the city.
Go to H1. Leave confident. Thanks for everything, Eladio. I will be back with other vehicles.

Thank you E for servicing my rsx. Awesome service and communication. Definitely recommend this business and will be a loyal customer. Hands down, the best place to go for any import automotive service.

Really good place for your car. Very affordable price. Got timing belt service quotes from 2 other places at $ 1000, h1performance beat that price by quite a bit.
Only problem may be scheduling to get work done on the car because he may be booked by customers already

I really had to think hard about posting this review, because he’s praised by some car enthusiasts and I had a good experience with him the first time, but completely the opposite experience the second time around.
This was my experience and interaction with Eladio and his shop. The first time I took my car here was a smooth and pleasant experience. The second time was the worst experience I’ve ever had and will be the last. If you would like to read the details of my review read further below. If not, then to sum it up: Eladio is great when he does the job right, but when he messes something up, he’ll do anything to avoid taking responsibility and simply blame the vehicle for having a defective part that needs to be replaced immediately by the dealership.
I took my car here to get a 4-​wheel alignment during the month of February 2014. After waiting for about 30 – 45 mins, Eladio comes in telling me he has to redo the alignment, because something is not right. After redoing the alignment he then proceeds to tell me that my rack and pinion is defective. After his explanation as to why my car cannot get a proper alignment he shoves me off to the dealership to have them look at it and get it resolved instead of him fixing the problem himself. I should also note that he never handed me the sheet that shows the results of the redone alignment. I completely forgot to ask for that sheet, because he was so in a rush to push me out of his shop and pass me on to the dealer and given the severity of the situation it completely slipped my mind to ask for that sheet.
Since then my steering has been loose, sloppy and vague and he refuses to take responsibility for it. The only time he actually took action was when I had to give him several phone calls and write him several e-​mails about the severity of the situation and problems I’ve been having with my steering.
I asked him if I can schedule an appointment and take it in so that he can diagnose what the problem is, and his response was, «You have to understand that I have to take care of other customers and I can’t spend all day finding the problem. Your rack and pinion is defective, and you have to take it to the dealer and have them fix it.»
In an effort to get further information from him so that I know exactly what’s wrong with the steering and explain it to the dealership I e-​mailed him a second time to specifically ask, «What brought him to the conclusion that my car’s rack and pinion is defective. What exactly could have caused this?» His response by phone, «I can’t tell you what’s wrong with it. Your rack and pinion is defective and only the dealer can fix it.» Really?
Obviously the dealer is going to shrug it off as normal and won’t find anything wrong with it, which is why I asked Eladio respectfully what exactly is wrong with my rack and pinion so that I can better explain it to the dealer. Taking it to the dealer saying, «Hey my rack and pinion is defective please look at it» is not going to make the dealer do anything about it.
After the botched alignment job it’s been nothing but frustration trying to figure out what’s going on with my car and why my car is not what it used to be in regards to the steering. It’s taken the enjoyment out of driving my car. Now I’m left with a car that I have to drive carefully and listen for any problems that can give away how terrible the steering and suspension is so that I can take it to the dealer and say to them, «There, you hear that noise, or you feel that? That’s not normal? My steering and suspension is loose. Please fix it.»
Now before this whole ordeal, the steering was tight with no play, absolutely perfect. Suspension was dialed in with no problems at all. The only reason why I needed an alignment was my steering wheel was a bit crooked so it annoyed me a bit. That’s all I wanted fixed. Instead I have a steering wheel that feels loose, inaccurate making turns and easily reacts to the slightest bump on the road after this alignment job performed by Eladio @ H1 Performance.
Eladio does a good job when he does it right, but when he does something wrong he will take no responsibility for it. A great mechanic takes responsibility for his work and stands by it and goes further to correct the problem until it’s fixed. Not push the blame to the dealership claiming the steering rack is defective, coming up with excuses and shove the customer out the door.
Update: As of now, I’ve recently replaced my steering rack thanks to Ken at Subaru. I still had to pay out of pocket for the problem Eladio caused, but Ken took care of me and gave me a huge discount for the replacement and installation of my steering rack and pinion. He went above and beyond to rectify the situation I’ve been dealing with until the problem was fixed. That’s customer service and from a dealership! Dealerships usually get a bad rep for poor customer service and ripping people off, but not at Subaru. They went above and beyond thanks to Ken.

A friend refered me to H1 and I see why. Great and fast service. Best of all, best prices on any job. I got my car lowerd here and H1beats every other shop out there even including a goto shop that I’ve been going to for years. I guess I’ll be returning to H1 (Eladio) for any other customs and repairs. Thanks Eladio!

Eladio is awesome, I have had quite a few things done at his shop and you know he is great because every time he is booked solid with repeat business. He is great at finding things other mechanocs cant and is very knowledgeable when it comes to performance and upgrades. Very good prices and the most honest and streight forward guy you can meet.

Eladio took care of me. Got corner balanced and aligned and now my car handles great. He also fixed some safety issues while under my car. Great pricing and great work!

Dr. E is honest, trustworthy, and just good at what he does.

Been going to Eladio for 3 years. He’s taken care of ALL of my cars (I’ve had a few). It’s a family-​owned business. Very friendly and organized. Eladio does the job quick and clean. He gives free estimates and his prices are very fair. He doesn’t try to sell you on something that you don’t need like other shops or take your stuff and say it was never there (have had that happen to me). Overall I’d highly recommend Eladio at H1 Performance for any job small or big. If he can’t do the job, he will tell you, instead of saying he can do something he can’t, and he will recommend you to someone who can. Dr. E is the man!

I had lowering springs and an alignment done on my Mini. Excellent job at a reasonable price. I would return for future service.

I love driving cars, but when it comes to major repair work, I admit my flaws at fixing them. That’s where Eladio of H1 Performance comes in. Eladio is very passionate about his work, which makes it more than just a job for him. Every time I have come in to get work done to my car, Eladio and his staff are always honest, friendly, and quick to get the job done. Not to mention his prices are very fair (For example, I was once quoted a large bill for a timing belt/​water pump/​front seal replacement by one shop. To my surprise, H1P quoted me the same work for several hundred less).
The quality of the work is also outstanding. Factory or high quality parts are always used if your own are not supplied. H1P is the go-​to shop for all of my friends’ cars, and the quality of Eladio’s work shows in the fact that he is constantly busy… So it helps to call and schedule an appointment ahead of time. The BEST shop that I have dealt with in my almost three decades in the valley. It is definitely the standard that all auto repair shops should look to.