Golf Galaxy

GOOD SELECTION Of equipment
good service

Purchased a Platinum Fitting for my son, it ended up being an iron fitting (which should be free, especially when you buy Apex Irons), and little else. For instance, when my son drained 4 putts in a row the «pro» said that he was fine. When I asked about irons all he did was discuss gaps for 30 seconds. When I asked about balls he said Titleist Pro V1. No looking at a launch monitor, no thought. I was tired and distracted, but I still kick myself for not protesting. But I will NEVER go back.

walked in looking to maybe trade up my golf clubs… my sticks are about 8 years old. two floor people were busy chatting with each other and i felt like i was imposing by interrupting them. i asked specifically about callaway’s flagship irons, the apex. they have three different models and i asked the employee what the difference was. he said «oh, it’s the design». the «design». really? he obviously had no product knowledge whatsoever, despite what i’d expect to be one of the higher profile products they would sell. he also asked me my age and said «i didn’t look strong enough» to use these clubs. i also asked him what my trade in value of my clubs would be, and he replied «well, we’d have to look it up». this was my first, and last visit to this merchant.

Very Rude employees! I asked an employee if there were other color visors. He barked at me & said «What evers out.» That wasn’t my question. He didn’t direct me to the area of women’s visor nor get another sales person to help. It’s obvious this grumpy soul should not be working with the public. If you don’t have pride & care about your job don’t bother coming to work. Will NEVER be back to the store. It’s a principal thing for me! There’s too many other nice golf shops in town!

Most golf places don’t have the friendly experience that I had from golf galaxy. the pro at least helped me out and I didn’t seem irate from trying different club. he even make the suggestion for me to swing different clubs and had the patience to help me out. the point bad i don’t live in Vegas

Great store with friendly knowledgeable staff. This is my go to when I need grips changed. They will do one club while you wait, usually done before I am finished browsing.

I have not played golf for over five years. I wanted to get back into the game. Came here because I wanted to get a new driver. Try out couple of different one. They ask If I wanted to get fitted for a driver and see which one is the best for me.
While testing some driver my balls were cutting to the right a lot. The gentleman that was helping me give me some tips to help my swing. Which improve my range. I was hitting like around 185 After fixing my stance and arms I was hitting the ball around 235. The club that fitted me the best was a cobra amp cell. I was very happy with the driver. Went to the driving range after to celebrate.
Customer service was great. Had a lot of clubs to hit and test out. Fitting process was very interesting to see the angle you hit the ball, the ball speed, and distance. Store was clean, everything u need for golf was here!!! Will come back for a bag soon!

Great place to try out new clubs and compare to the ones you already have. Was having trouble hitting my driver very far and thought I’d buy a new Taylor Made mini driver and use as both driver and three-​wood. After meeting with PGA Pro Chris Eastman, (who gave me several tips while watching me hit balls in one of the two simulators,) I kept my own clubs and had them both cut down an inch. I learned they were too long for me. I saved a lot of money and felt guilty not paying Chris for his mini lesson, but I’m a happy camper. Will always come back here. It’s the people not the store name! (BTW, after trying my «new» shorter clubs at the course later, I was still lousy!) I need more practice…
Gary

I wish I remembered the guys name but he was awesome. I was in town for business and didn’t know I’d be golfing so I had nothing with me. I was in a bit of a rush and needed shoes, a shirt and balls. He found me everything I needed and even marked down a full price shirt because the one on the sale rack had a spot on it. I think his name is Larry? Either way, great service, thank you.

Went there to change putter grip and they hooked me up and got it done in 10 minutes!

Upon entering you immediately know everything your looking for is here… Quickly after coming in we were assisted by a friendly sales associate named Eric. He worked well with my husband, he listened gathered info on his game and got down to the nitty gritty! Got him over to club fitting and narrowed things down nicely. He wasn’t up selling us at all which was nice because he easily could have (men spend on drivers without thought). TO PUT THE ICING ON THE CAKE
EVERYTHING HE WANTED WAS IN STOCK. .
Got to love instant bliss. We do this yearly and it’s never been this easy!***** Five Stars for sure.

If I could give this place no stars I would!!! Today I went in with my dad to exchange a shirt he had gotten for Christmas. He asked THE MANAGER Courtney if he could help my dad find a different size. The manager didn’t even check in his stock and just gave us a straight up no practically. What horrible customer service. My dad is a returning customer and for him to be treated so rudely is very unacceptable!!! The manager even made a rude remark calling my dad a MAM! We will be taking this to complaint to higher management! We will NOT be returning to this place! Their loss! Everyone go to Las Vegas golf and tennis instead!

I had my grips changed here on my golf clubs. I brought my own grips with me, because I ordered the JumboMAX grips online. The charged me $ 3 per club to install the new grips. The guy installing the grips was very busy so I had to leave the clubs there, but he changed the grips on a few of the clubs while I waited so I could go to the range that day. That was very nice of him to do so. I picked up the rest of the clubs the next day and everything was as expected.
They also have a large selection of golf gear and accessories. They have all the top brands in clubs too. The staff and the manager here are extremely helpful when you ask questions. Great customer service.

Their resident PGA Pro is a great guy with awesome knowledge and enthusiasm. There is a huge drop off in ability and attitude when dealing with anyone else in the store. I would rate five stars solely on the Pro but he is not always available and without him I’d be at 3 stars or less. Ended up buying my clubs from their online store which offered additional discounts and selection but I found it helpful visiting the store first and overall it was a positive experience.

I went in to buy a new putter; I am a casual golf player, I play maybe twice a year.
The salesman saw the one I liked, and he showed me the same model in the used section that looked like it was in new condition. I appreciated the fact that he showed me the used one because I am still very new to gold and do not want to spend a fortune on nicer clubs, but I also am past beginner sets.
The problem I have with this place is that there were signs stating the clothing was buy one, get another 50% off. I picked up a few items and went to pay, but the cashier told me that the sale only applied to a few brands, not the brand I selected. I did not argue because I had shopped on Amazon and new that even with the sale price I thought I was getting, Amazon was a little cheaper, I would just have to wait for delivery. She said that the signs and the system were not always in sync.
This place is great if you know what you want, just do your shopping first and make sure you are comfortable with the price.

Golf Galaxy is always nice, clean and new. I’m always amazed by the gigantic glass doors as you enter the store. I don’t know why. haha You pretty much know what to expect when you go there… a mixture of retirees and young yuppie guys with polo golf shirts. haha I came here yesterday to get a box of golf balls for the BF for a belated Father’s Day present. I was approached right away by an older gentleman who asked if I needed some help. I did need help actually because I just needed to know the difference between the Titlest ProV balls versus the Titlest ProV X balls. After he spoke all kinds of golf jibberish to me I decided on a box (basically guessing what I thought would be best). LOL I headed to the cashier and a young guy cashed me out. They have a rewards program that I was able to put my BF’s phone number in for him to get credit for the purchase. Win win! $ 50 later and I was on my way. Always a good experience here… everyone is always nice and helpful.
Side note: My daughter and I wrote all kinds of nice fathers day things on each of the balls in the box and wrapped it. It was a big hit. ;)

GG has to be my favorite golf store. The customer service is top notch and friendly; unlike your backswing! They are helpful and not pushy. I feel like their prices are very competitive and all they do is golf. While other sports stores and chains have some stuff, GG has ALL of it! So hit your birdie shot and head on over. I like them for shoes and clothes. But they have everything else under the sun, too.

The clerk are all nice and easy to find what you are looking
You can try every clubs in the fitting area before you buy.

I have mix reviews about this place. The first time I went in to this place I was blown away, this place is amazing, you can get lost in all the equipment that they have. I was in there looking for a new set of irons. Now it’s been bout two years since the last time I played so I was a bit intimidated bout asking for help. I older gentmen came up to me and ask how he can help me. I told him my situation and he was very helpful answered all. My questions and showed me different sets that I might like. Then he let me hit a few with each set and made sure I was happy with the one I decided on. He was very helpful and made me feel excited to play the game again.
So a few days later I decided to come back and buy a new driver and fairway woods just to complete my set. I’m not sure why but I receive the worst customer service I have ever gotten. I was treated like I didn’t belong in that store. I was ignored my all of the employees. The gentlemen that helped me the first time was not there so I couldn’t go back to him. So I decided to man up and ask for help. I had to flag someone down and when I finally got someones attention, that attitude the employee gave me was atrocious. He made me feel like I was wasting his time. I told what I was looking for and the answer I got was shocking. When I told him I was looking for a new driver and woods the employee rolled his eyes then just point and the drivers and woods. «that’s a driver, that a driver and those over there are your woods» then walked away. I was very offended by this.
I feel like if I went in wearing the same attire (collar shirt, dress pants and shoes) I would of gotten the same service as the first time a came in to the store.
Please people its 2012 let’s stop being so judgemental. Just because someone is wearing a hoodie and shorts doesn’t mean they don’t have money to spend and doesn’t deserve to be respected.

This is a Golfer’s dream store. It has everything… Irons, Woods, Drivers, Used Clubs, Professional Instruction, Club Fitting, Club Regripping & Repair, Indoor Hitting Mats to tryout clubs, Clothes, Accessories, Golf Balls, Putters… did I forget anything?!
I came here recently to pick up some Golf Balls and other supplies. I always browse the used golf clubs area for Wedges or Drivers that might catch my eye. I saw a few Ping G15 Drivers, but they were still a bit expensive for what I was looking for ($ 247 — $ 299)…I’ll wait until they’re in the low $ 100’s.
It’s always a great shopping experience there. I started to put together my Christmas Wish-List…ha!
Will I return? Hell yeah!