Gamestop

Gamestop reeks of teen angst, muffled farts, and B.O. Seriously, the place usually smells funky (don’t get me started on those midnight releases!). Some days the force is stronger than other days, you know? I digress. So this Gamestop is located off Decatur and the 215 in the massive Walmart shopping center. This store is our go-​to for picking up video games and consoles. Me and my gamer enthusiast husband are pretty loyal to Gamestop because of their Power Up Pro rewards program. You rack up points by making purchases on stuff you already buy and get rewarded with coupons and points you can redeem online. I’d highly recommend upgrading to Pro status ($ 14.99) because you get 10% bonus points and credit, plus a subscription to Game Informer. It’s worth it! 3 stars because the customer service can be either stellar or sub par. It really depends on who’s working that day.
Unilocal 100 CHALLENGE 2015: #153

Been here to this location a couple times and both my experiences have been extreme. I think the fact that Gamestop has numerous locations gives you the perception that whatever you experience at that particular location carries over to the next and so forth. To be fair, there has been some other locations that I have gotten good service so my reviews for those locations will be put into writing at a later time. For now its all about this location.
First time I came here, all wanted to get was a gift card for my nephew. It was a Saturday morning around 11 am in February. I grabbed a Gamestop gift card and proceeded to the register. Since I was the only one there, I thought I would be out in a jiffy. Nope. Didn’t happen. Dude behind the counter was talking to somebody on the phone. At first I thought he was helping out a customer looking up games on the computer. After a couple minutes I realized he was talking to his friend about what games he could get the most discounts on. I got his attention by waving the gift card several times. After he noticed, he said he would be with me in a minute. Liar. Try 5. Finally, after talking about so many games with his employee discount, he hung up and tended to my needs. All I wanted was to put 50 bucks on a freakin gift card. I mean, he probably could of done that while talking on the phone and it wasn’t even a customer. I left that day wanting to do a 1 star review based off of that.
I guess these guys are lucky I blew it off because just recently, with bad assumptions already going through my head, I had to make another trip here. This time I needed to get a new copy of Call of Duty Ghosts for my neighbor’s kid because it was his birthday coming up. From the moment I walked in I was greeted and was asked if I needed anything. I had to do a double take and look around thinking was this the same store I went to just weeks ago. So I got what I needed and was out the door in record time. Funny thing was that there were several other customers getting ready to check out as well so I would say they were definitely a lot more busy this day then when I had the bad experience that day when I was here by myself.
So from 1 star to 5 on two visits averages out to a 3. I just don’t understand why one visit was a disaster then all of a sudden its all roses the next. Oh well, im hoping that the third visit will be nothing but roses again or least another kind of flower that smells almost as good as a rose.
Unilocal 2014 365 Review Challenge #79

I can’t really say if this place is good/​bad with pricing, selection or customer service but it’s busy and they didn’t have enough staff to handle that.
We came in because they had one copy of a game we wanted and we needed to exchange another game for it. It was so busy with a long line that we walked in, looked at the situation for a bit and had to walk out.
It would have taken a while so we drove to another location we knew is not stupid busy.