Fox’s Spy Outlet

The lady who assisted me was very nice. Helpful. It was fun to see all the gadgets. I bought an aluminum security sign that said Premises protected by Video Surveillance and a «dummy» camera. They have a lot of cool things there. I enjoyed visiting this store.

If I could give zero stars I would. My husband, associate and I came into the store looking for a Bluetooth camera. The smart ass owner griped about having to charge the sample so I could make sure it worked before purchasing since all sales are final. He handed it over after 20 mins of hiding behind a wall leaving us unattended. He told us we had the product, instructions what else did we need. We couldn’t get it to work because it was not the Bluetooth camera we needed. Block head owner said so what he has over 850 products in his store. Trash quality, old outdated purchases from Chinese flea markets. Don’t waste your time. Brent Fox piece of shit.

I had the worse experience at this store. I went there looking for wifi web cam that I could upload to my I phone and owner Brett Fox that was helping me convinced me to buy a $ 430.00 fan and told me that the information was in the box to up load it to my phone but the box was sealed. So when I got home and opened the box there was information that I had to upload to my computer but nothing to upload to my phone. So I called Brett Fox and left a message but he never called me back but I got **lucky** because he was coming to my house the next day to give me an quote on a security system but only after he charged me a $ 100.00 to give me a quote. He did arrive and I told him about the fan that he sold me. So he was kind enough to hook it up to my computer only to find out after he left that it said demo expired. Now I am really freaking out. So I called the store and left several messages for him to call me. He did finally later that afternoon but only to give me a support tech # so I called the support # only to hear that they are closed on weekends. So I returned the fan on that Monday only to hear that he was off that day. I was so upset that the lady working in the shop called Brett to come to the store. He did and when he got there he told me that I would have to have my computer. Lucky me. I brought my lap top and after 3 hours he couldn’t get it to work. He told me sorry but all sales are final and to find something in the store to buy and wrote on a sales receipt credit for fan and said I have some bills to pay and left the store. I was so up set I was shaking and the lady in the store said we wouldn’t rip you off we are Jehovah’s Witness. I said what does that even mean. He took my money I don’t trust anything he says and now all I have is a $ 430.00 credit and he charged me taxes on that and didn’t even add that in the amount. What would you do. Help.

First day I came in there was a older gentleman working here and was very helpful with trying to pull some video off of my dvr and we were unable to so I tipped the guy 20 $ for his efforts! When I left I realized I forgot to grab the remote for my DVR! so I called back to let them know I was coming to pick it up the following day I was greeted on the phone by sounded like a younger guy who was very rude and it’s not very helpful! his comment to me on the phone was I don’t know anything about no remote so therefore I can’t help you and there ain’t no reason for you to come down here! so I then told him I would be there in 30 minutes to get my remote! and when I got here he then told me that the guy who helped me was not in and he then said and obviously I ain’t the one who helped you so obviously I don’t know you and you don’t know me so therefore I can’t help you now can I? and I said well all I want is my remote and he said you need to come in another day because I ain’t going to help you! and the remote I was looking for was sitting two feet away from him and I spotted it and grabbed it ! to say the least he acted like a little punk! But not only was I going to pick up my remote but the other sales person who was there the day prior was showing me some surveillance cameras that they have on the shelf that I liked I done my research on the cameras and was going to pick them up the same day but when I called and was greeted with disrespect on the phone by the other so called salesperson I no longer wanted to do business with this company! this might explain why when you look up their company on Google they are listed under three different names of spy shops and just in case you aren’t aware of who it was it was the black guy with his hair slicked back in a ponytail

Amazing Store! The staff was super friendly and helpful. If you love cool looking spy gear, or need some nifty tools for safety, this is the store for you! I recommend this store to everyone!