Firestone Complete Auto Care

Mis padres pasaron sus vacaciones en Las Vegas y sé quedaron por un mes, el vehículo necesitaba reparación antes de irse y el servicio fue excelente, Gracias por el buen servicio Freddy.

Freddy and Christian were really helpful with a situation I had and they really went out of their way to fix the issue and change my experience at this Firestone. These two guys are great employees and the type of people to have service with, thank you for your help recently!

I’ve been a Firestone customer for years but I live in Seven Hills so I went to the Pecos Ridge location. Not anymore! It is worth a little extra time to drive to the Sahara location because the general manager, Fredie Gonzalez, is the BEST! He used to manage the Seven Hills location but transferred to the Sahara location. He is by far the most honest, professional, kind, knowledgeable vehicle mechanic I’ve ever known. Fredie and his team are wonderful! Thank you.

I brought my car in for an oil change and had my tires rotated. The counter person recommended a «fall care package special «which included tire rotation and other inspections for less than the price of just having my tires rotated. They definitely will have my business every 3k miles or so.

This is a great place with great employees. My family and I always purchase our tires from here. Just got an oil change and it only took about an hour and a half. They have my business for sure!

Sooooo. I’ve been coming to this place for awhile cause I THOUGHT I could trust them. So anyways, I come in for a regular oil change. They always ask if I wanna do tire rotations, I said sure. I guess it depends on which mechanic but there’s a special clip to release the tire/​rim on my car. Anyways. They try to upswell me on tires and I politely decline. A couple days pass and I notice an insanely loud clunking noise from the front right tire of the car. Come to find out EVERY SINGLE NUT WAS COMPLETELY LOOSE! I seriously almost fucking died! And then come to find out 2 of the studs are completely broken. Unbelievable. Never ever ever had a problem till coming here! Un f*cking believable.
I’m not being overly dramatic, but if you seriously care about your life at all, DO NOT COME HERE!!!

this place is honest & fair and thats all ican ask for! freddy jesse and judy all are always positive & awesome!
thanks guys!

Just ANOTHER las vegas upselling tire store…
Successfully wasted 3hours of my Saturday for misrepresenting estimates

This is hands down the best place you’ll ever go. When I first moved to Vegas, I didn’t know any place to go and get my auto repairs and check ups at. They treated me like family and took extra time to figure out my account with my family, so I didn’t have to use my direct bank account. Altogether, Jesse spent 3 hours between fixing my car and straightening everything out. Go here, you won’t be disappointed.

Buying Online, you choose the tires that you want, schedule a appointment. when you get to the store the tires that you are buying online they have been discontinue false advertisement

Living around the east side of Las Vegas, this was one of the highest rated shops. Staff is very friendly and the actual store is clean and well maintained. That have complimentary coffee for people who comes in early and always offer free water do everyone. I recommend setting up a an appointment since they get pretty pack with customers. They never try to pressure you on taking any extra services that you don’t need but they do recommend you for certain services. Definitely will recommend to family and friends.

I have been to this place a couple times.
Their service is great, price is fair, and the staffs are honest. They help me saved thousand of dollars.
I think this is one of the best autoshop in Las vegas, that you can count on.

This location has great service and experience they fixed our vehicle right the first time the manager Juddi was so professional and polite and really helped us out we will always go back to that location for all our service.

I get the best service everytime I come in. Even if you don’t need an immediate repair, they are honest and will let you know. The manager Juddi, is always so helpful and knowledgeable. I will definitely continue to go back!

This is without a doubt the best shop in town. They have given me the best price on tires I could find in town on both of my vehicles and also my dads truck. I have always been treated fairly and never once told I needed something I didn’t. The manager Juddi is my go to person for all things automotive and she should be yours too. Its nice to find a shop that treats the customers right and doesn’t try to rip anyone off. Will continue to recommend this place to everyone and of course will always bring my cars here. They rock !

My go to place for car maintenance. Staff is very friendly. Called to make an appointment and the rep was polite and quickly helped me set up an appointment that worked best for me. When I came in I was quickly checked in and offered different services based on my needs without feeling pressured. Staff always smiles. Over all a great experience. My wife brought her car here last week and so now I am here with mine. Was not disappointed.

I’ve visited this location twice. Once when I needed a tyre repair (Free!!!) and once when I needed a whole set. Fast, friendly, clean and knowledgeable. I’ve never felt better about $ 1000 worth of rubber. Stop in, you will not regret it.

Well… there goes my Christmas money. I took my car in because of a oil leak today. I walked in at 12pm left at 1:50pm. Fair time. I was expecting it to be a lot longer, but they had at least 5 auto technicians on the job and had at least 4 more cars before mine. I was surprised, well not really, that the customer service personnel at the counter were so nice on the phone and in person. The young man that helped me out today was very patient and nice. I was not helped by the woman, wish I got both of their names, was real cool too. Anyway it took that time and I was told that I was going to need to take off the oil pan to get to the leak and I also asked for an overall maintenance check out. Had that done.
I was pissed tho. I was pissed at the work my previous auto shops sloppy job that did my transmission on my car and how it was coming back to haunt me with this oil leak problem. I had my transmission rebuild by someone else and when they had that done they sealed off my oil pan so hard that it had three layers of a gasket on it. I am guessing so in the future it wont ever drip. But it was sealed poorly and I am guessing that the liquid nails, Not what is supposed to be sealed with, was not allowed to cool off in time to have it permanently sealed so it was still leaking.
long story short I had to pay for another new one because this one was so tite the tech had to use a prie bar to take it off. Now that I am thinking about it… that way of taking it off could have damaged something else, but thats the risk I took and it came out fine. Anyway I did an oil change with a new filter, fixed an issue i did not know with my e break that was not looking all that properly, and that oil issue. Oh, also adjust and clean my breaks, air filter, remove & replace windshield washer fluid reservoir. It all came out to $ 696.20.
I think the lesson I took away is to not look to cut corners on MAJOR repairs. Biggest payments were the maintenance on the Oil Pan Gasket and the windshield washer reservoir. It was all done at 5:30ish. Man I am still blown away by this mistake of taking it to these other guys… Thank goodness I found this place so close to my house. I will be coming here again later this year for more the final things to be done. Oh one more thing I had no idea I needed to do my smog check by next week!!! I didn’t receive anything in the mail. Although I should keep track of it but still… (Car that was worked on was a 2001 Nissan Sentra GXE)

Came in here today because my wife’s car needed an oil change. I got to say they do an excellent job here! They have this process in place called «double checks» in which
another auto technician will re — check each lug nuts, oil cap, and so on… Also the manager, Judi, is very knowledgeable about cars and in particular has one of the best customer service skills I have seen. This is my second time coming here in about a week and hands down they are very professional and honest. I will definitely recommend anyone reading this to come here if you live near by or go the extra mile because the honesty is well earned. Ask for Judi and if she is not there Jesse is pretty cool to!!!
Also after each visit you get $ 10 dollars off for the next visit if you complete the Firestone survey.

Came in today because the boyfriend’s ’13 Genesis 3.8 V6 R spec. Turns out the Tire Pressure Sensors were all loose. Juddi had them tightened up all the way around.
Great service every time we come in with any of our cars.

Got to FireStone on Sahara and Nellis at 6pm on the dot for an oil change and they close at 8pm. So I go in asking for an oil change and the dude tells me they can’t until tomorrow. They had 3 spaces free and they were working on a car and finishing an oil change on another and 4 people were back there working. How pathetic! It doesn’t take 2 hours for an oil change!
So I came to jiffy lube and they close at 7pm and are currently doing my oil change.