Farmers Insurance – Maryann Mangan

I am giving Maryann Mangan Lourenco’s Farmer’s Agency located at 7501 W Lake Mead Blvd a 1 star as the option to select 0 is not available. I have several business’ in town as well as many rental properties. I had all of my policies (except for 1), over 15 policies, with Maryann’s Farmer’s office for a long time.
To make a long story short, Maryann told me to cancel the 1 policy I had outside of her Farmer’s office that I have had for many years. She assured me she would cancel the policy & that a refund would be generated by the company as she was «accidentally» still providing coverage on a company of mine that I had closed down for over a year & had requested Maryann to cancel all associated insurance policies with that company. She never cancelled 1 of the policies & continued to charge me for a policy on a company that was closed down.
Needless to say, the 1 company I had outside of Farmer’s sent me to collections & never refunded any money. Maryann did not honor her word. When I filed a complaint with the Insurance Division, her response to my complaint was a complete & total fabrication.
I have now retained legal representation to hold her accountable for her lack of ethics she showed handling my account. This will be public records shortly. I strongly encourage anyone looking to use her services to look into my issue & gather your own opinion before trusting this woman with your insurance needs.
Here is a recent update to my previous post:
Now, this agent Maryann Mangan Lourenco is claiming she was never my agent & that I never had policies with her. I have had, for almost a decade, 3 business policies with her & over 10 personal property policies with her. For her to state that I’ve never had policies with her is a bold face lie. Would you want someone like this to handle your policies? Myself & all of my family & friends that I referred Maryann to have all cancelled their policies as of today. How unethical & immoral you are Maryann.