Elysian at Southern Highlands

I moved to Las Vegas in 1998 when there were «Luxury Apartments» everywhere. Rent was low, there were no bugs, the pools were all sparkling and clean and life was good. I had to move to Dallas in 2013 for my job and it is now what Las Vegas was then — at least 3,000 people/​month moving there and rent is sky high. I moved into a very high priced «Luxury Apartment Building» in the upscale, young professional area called Addison right outside Dallas. The rent prices change EVERYDAY according to demand. But, let me tell you what you get for your high priced rent that you do not get here: Insulation in the building to control noise/​heating/​cooling, Maintenance that arrives at 8 am to completely clean the pool area first and then the rest of the grounds, a 100% BUG FREE AREA (this is in THE SOUTH with OAK TREES all over the property — roaches live in oak trees!!!) A spotless gym that was used not only everyday constantly, but also by the trainer they hired to give classes, Maintenance that not only knows how to DO their job but is also on call ²⁴⁄₇ if their is an emergency (like the time my fire alarm went off and I fell down my own stairs trying to be on the phone with them and fix the problem at the same time!). I moved into Elysian on November 9, 2014. Since then, I have never had a thermostat that works — I have frozen in the winter and burned up in the summer. I have called maintenance in so many times that I want to scream only to be told «it works» because they have no idea what they are doing. I have a heart condition that is made so much worse by the heat, so I really cannot afford to go another summer with my air not working properly. This would not be so much of an issue if these buildings were built with any kind of insulation. But, nothing in Las Vegas is built correctly — not even the hotels and therefore all of the lawsuits that go on and on — another topic for another day. The BUGS. I have been told it’s just «because of construction». I’m sorry, I don’t think it’s appropriate to live with roaches in my house — especially with what I pay to live here. Especially when I lived in the south and they were able to control it? And, when I have friends who live here who have pest control in their communities that control it. It is unacceptable. The pool area. In Dallas I used to be able to go for a swim. I have never been able to get into the pool here because it is ALWAYS dirty — has bugs in it. I saw a segment on the news recently about many Las Vegas Apartment communities not keeping their pools up to standards according to CDC regulations. I would be afraid to get into this pool — it is never clean. Plus, it’s always freezing not matter how hot it is. It’s advertised as one of the amenities here, but it’s not. Lastly, the gym. It needs to be clean, air-​conditioned, sanitary. The first time I went to use it last year, my key broke off in the door! When you are paying almost $ 2000/​mo to live somewhere this is insanity! I suspect this is not management’s fault but the people who own the property. I hope that this message gets to the right people. The people in the office are always very nice and I think they do what they can, but I do not think they are the decision makers.

Okay so I live in Elysian at Southern Highlands for about a year-​and-​a-​half just about 2 years I’m moving out of state but I’m here to tell anyone who will listen if you looking at this review this is no BS this is all for real and I don’t know anybody personally but Elysian at Southern Highlands is a place to live I can’t tell you that I’ve had one complaint against Elysian and no one is paying me to say this I am a resident here and me and my husband better yet we’re moving for medical reasons in the family we will be returning back to Las Vegas here at Elysian at Southern Highlands the management the ground everything is good I know it’s hard to believe but I’m telling you the truth. There is nothing else more than I can say I’m giving the Elysian 5-​star if I could i would give Elysian 10 stars and thank you Elysian for letting me and my husband be a part of your community which has became our community

Love the new cabanas… Very much needed just wish the pool was heated so we can use it more than 2 months

Love my new home !! The home is just half of it. Selena and her team are AMAZING! They made the move in process so easy and they are so helpful and accommodating. Couldn’t be happier !! The Elysian team ROCKS!!!

It may be my fault for not understanding how Unilocal works, but I didn’t expect the only communication regarding this to be based here on Unilocal.I only noticed the management response after my frustration from the bass vibrating through my unit drove me back here to see if I was the only person in the community with a bad experience.
Yes, the noise quieted for 3 days as I pondered and subsequently signed a lease extension. However, the noise returned to an unbearable level almost to the hour I returned the lease extension. I suspect you asked my neighbors to quiet down consequent to my review, since they specifically slammed on the wall yelling something to the effect of whether that was quiet enough.
I’m an objective person and out of consideration that I might be overreacting I purchased a sound meter app for my phone. Clearly a cell phone app sound meter is not a calibrated tool that can produce statistically, or legally, accurate information. However after measuring levels of my unit while my TV was on while my neighbors were not home against a period when my unit was quiet while they were home, their TV actually read higher coming through the wall then my own TV registered, even without the obstruction of a wall.
Again, as I have emphasized, it is not volume as much as it is bass. Most people understand that sub-​woofers and apartments don’t mix. Even at low volumes the bass traverses through walls as vibrations into surrounding units. There are a myriad of ways to negate volume, but you cannot minimize vibrations, especially when all of the walls in your unit are hollow.
So I again apologize for having to air this in a public forum, 9 months ago I would have written a glowing review. However as I have tried to convey, I am largely unavailable during your office hours, and I have tried to bring this to your attention since Nov ’15. As of yet I have received nothing more than «we’ll address it» but the evidence suggests the «addressing» is missing the mark.
I do concede however that my other posted gripes were petty, and largely beyond your control. I apologize that my frustration from a small issue has grown into something that stimulated a vindictive tone. The staff here at Elysian have always treated me well, and I should not have taken a personal tone with my complaint.

Beautiful townhouse. I loved my 2 bedroom, 2 bath townhouse. I only had one issue during my one year lease. My neighbor failed at picking up after her dog in our front yard area in the middle of the summer. Once I complained to the property management staff the issue was resolved in a timely manner. Maintenance was always completed in a timely manner as well. Communication to residence through text/​e-​mail was a great option. Helped me stay on top of what was going home if I was traveling or at work. Lots of residence events (I miss 80% of them due to my work schedule) but it was nice to see that they offer different events, kettle bell classes, yoga and more. If you are looking for a safe and quiet community then I would recommend renting at this property. I liked that it was secluded in Southern Highlands. I hope that this review helps someone.

Very nice place from an aesthetic standpoint, but that is where it ends.
I’m not a Unilocal fan because normally when something is wrong you act like an adult and bring it up to the person you have a problem with. However in this case I have been expressing my concerns for two and a half months and nothing has changed.
Either the walls in these units are paper thin or my neighbors are the loudest and most inconsiderate people in Las Vegas. Bass reverberates through my entire three bedroom unit, even the rooms which are not connected to another unit. I reverted to sleeping in a guest bedroom after all attempts to rectify the situation seemingly failed. Bring it up to the management? I did, they said they would address it and to avoid confronting the neighbors directly. Clearly either the neighbors don’t care or the management never addressed it. Just like they tried to stop 3 am jacuzzi parties.
Besides the fact you can hear conversational tones (maybe they’re yelling or I have dog hearing) of your neighbors, everything else in the community is for show and not intended for every day life. Equipment in the gym is constantly broken and they have not had sanitizing wipes since November (oh and there are people who work out shirt-​less, where else does that happen). The gym bathroom normally has empty beer bottles and there is no soap dispenser, not the soap dispenser is empty, there is no soap dispenser in the bathroom. Additionally the thermostat is open for individual use, so being the first person in the morning means you’ll be doing hot yoga or freezing because the windows have been open all night.
The «hard wood floors» are merely laminate floors with a hardwood appearance, the cabinetry is the same, cheap fakes. My stair case handrail is actually missing a screw in a key spot so if you grab in that spot you’re lucky if you don’t fall. Looking on the bottom of the hand rail, it’s not missing a screw, the screw has never been there. Call maintenance? Yeah I tried that for a sink leak, somehow they managed to ruin my waste bucket, used every paper towel I had, and made a disaster of my floor. All very minor, a $ 6 tras can and $ 4 in paper towels, but a complete lack of respect.
The unexpected thing, which you normally do not evaluate in a future apartment is the driving. There is a small round-​a-​bout in the community, which seemingly no one can be bothered with driving in the right direction on. At least once a month you narrowly avoid hitting someone head on who can’t be bothered with taking an extra .3 seconds to get home.
Is it cost effective, sure. However it’s not commensurate with what you pay, and at the end of the day you will basically be living in a dorm.

I’ve definitely lived in better homes. This place was presented great when I had my first walk in but after living in my one bedroom unit I quickly started to see the peel coming off in my cabinets. I thought it was ware and tear but they assured me I was the first to live in the unit. What had me excited to move in was that they said they would waive my second month for signing a year contract. So of course I did but second month came by and they never even mentioned it. Another factor I called about it and they said whoever said that doesn’t work there anymore and they wouldn’t waive it for me. Weeks later things were going well until I had a friend who moved to Vegas and needed a room so I signed papers to get two bedroom for another year. During the moving process they forgot I’d be moving on the 1^st of December and had to push it back to the 3^rd B/​c they forgot to clean the carpets. Weeks later from then I receive a phone call from a collection call saying I owed Elysian money and they were their to make their cut. I rushed to the office and spoke with the manger and they failed to inform me they had to charge $ 100 to clean my carpets since I had a dog. The fee would of have been paid on move out if they just informed me! A few months later they lost my roommates check and tried to evict us for THEIR mistake after showing them the copy of his check written out to them. A Drawer ripped off && my bathroom medicine cabinet shattered. The entire year and some months they failed to add my roommate to the gate call box (not like it ever worked) and now that we’re finally out they sent us a letter stating we had to replace all the carpets in the unit for $ 2700 !! I would understand if there was an excessive amount of damage but I have receipts from hiring a carpet cleaner to come in and clean more then once not to mention I have my OWN carpet cleaner! It’s not the actual apartment complex that was a bad experience it was having to deal with an unorganized staff. They could of have done a much better job communicating with their residents.

I’ll start by saying, this place is beautiful! I’ve been living here for 11 months and what had originally attracted me was how new and modern this neighborhood is. The gym and pools are 24 hours, a HUGE plus. Considering I’m paying $ 1500 a month for this two bedroom unit, I would’ve thought that maintenance would be more efficient in completing work orders. The main issues I was having was in correlation with my weird work schedule and maintenance doesn’t call beforehand so I wouldn’t hear them at the door. In regards to completing them effectively, I’ve found it best to coordinate the times with the girls in the leasing office, it seems to be much easier considering I sleep during most of the day. The ladies at the leasing office are incredibly helpful in all aspects.

I recently got an out of state job transfer and thus had to move out of this awesome community after completing a one year lease. Yes, the rent was high for Las Vegas, but they certainly delivered. The townhouse was very comfortable, well-​designed, and looked great. Also, after living in Southern Highlands itself, I definitely could not see myself living anywhere else in Vegas. The roads are quiet, well kept, had private security, basically all the perks of living in an HOA without the HOA. The ladies in the office were always incredibly nice to us as well. At the end of the year, we expected them to want to jack the rent up, as these types of places usually do, but they didn’t. They only raised it $ 25/​month. Overall„ great place, great people, great neighborhood. Would recommend it to anyone.

Really nice place to call home. It’s quiet, upscale, hip, and the management team goes above and beyond to make sure residents are happy and that the community is able to live in harmony without being overbearing. The apartments are nicely outfitted and maintenance is quick to fix issues same or next day. Would highly recommend Elysian at Southern Highlands.

I viewed this property today and instantly fell in love.
Let’s start with the office…
I walked in and it was unlike any other apartment complex that I’ve ever been to. The décor is beautiful and the office staff was so nice, put together and knowledgeable. I spoke with Selena and she showed me two of their on-​site models.
The town homes:
Ah-​ma-​zing! The layouts are so different from what I’m used to seeing. As soon as you walk in, it’s open, spacious, and a complete beauty. The kitchens all have stainless steel appliances, a island, beautiful light fixtures and a TON of cabinet space. The living room had built in speakers… YEP… built in speakers! When I told my fiancé that. it won him over, instantly. Lol! The bedrooms are upstairs and along with everything else… beautiful! Huge closets, big tub and lots of windows.
The neighborhood is great and the mountain views are fantastic. I can’t wait to live here! I highly recommend this community. They have so many amenities and they really cater to your needs and make you feel at home. I’m so happy that I stopped here.
P.S the coffee machine in the office is AMAZING!

We have lived here for 11 months now so I wanted to provide an update.
Pros: Overall I don’t have many complaints. The units are beautiful and the neighborhood is great. The women in the office are always enjoyable to work with and I take full advantage of the coffee machine each day.
These units have loud, POWERFUL smoke and fire alarms. As someone who has had a major house fire this made me feel very safe. Believe me, you will not sleep through the alarm if you ever have a fire.
Cons: I think the builders definitely took the cheaper route when it comes to the furnishings. I noticed in the bathrooms that the emergency sink drain covers became discolored and when you try to clean it the cheap silver paint they used comes off immediately. The cabinets are also starting to get loose. Our dishwasher broke once but besides that everything else worked fine.
I think a lot of people here will be one time leasers. Elysian is beautiful and renting is certainly stress free compared to being a homeowner but you can certainly get a bigger bang for your buck by buying here.
We are moving out in a few weeks and will post a final update on how the move out process goes.

Seem to be resolving my issues with the damages to my vehicle caused by the garage door.

Beautiful townhouses. Beautiful grounds. Very friendly staff. That was the good now for the bad.
We are new to Vegas and I’ve been told by others that live here that the rent is kinda high for Vegas even for it’s location. Which I wouldn’t mind paying so much if they would do all the things they say they were going to do.
If you read the review left by Matthew P four months ago. All the things that he complained about and they said they were going to fix have yet to be done.
The front gate is still left open during business hours, whats the sense of a gated community if the gate is going to be left open all day when most robbery’s occur. I know a gate’s not going to stop a robber but every bit helps. Still no signage for roundabout, still no dog park, and still no outdoor movie theater. All of which was said was going to be done four months ago. The dog park and movie theater were on the web site when I signed my lease but have since been removed from the site.
When I moved in they said they were going to take DNA samples of all dogs on property so that if anyone didn’t pick up after their dog they will know who it was. Well there’s dog poop all over the place. It’s sad that there are so much irresponsible pet owners here but nothing gets done about it either.
There are lights out around the common areas that have been out for almost a year. I guess because the maintenance guys are not here at night no one checks them.
People here speed like crazy your afraid to cross the street. Which brings me back to the signage for the roundabout. I don’t think signs are going to help because no one is going to enforce it just like the speeding. I think this is the most serious problem. Are they going to wait till someone gets hurt to do something about it.
Like I said beautiful place to live. Just wish they would take care of a few things.

So let me start with saying that I love my townhouse. The place is very dog friendly, most of the people here are very nice and the neighborhood is generally pretty quiet. So I have lived here for about 6 months and most of my experiences have been pretty good, but there has been some things have bothered me a bit. So let me start with the Pros.
Pros:
–The property is beautiful with 2 nice greenbelts.
–When moving into my apartment, the staff was very friendly and spent a lot of time with me looking at different locations.
–The town homes are gorgeous inside and are very well insulated. (my electric bill in the summer was only 125 max while running my AC at 76.)
–There are brand new stainless steal appliances, with granite counter tops and an island.
–There is a brand new gym with great equipment.
–The property is dog friendly with doggy stations for their waste.
–Very quiet neighborhood
–in a great location
–There is 1 pool that is very nice and 2 jacuzzi’s (one that fits like 30 people) and the jacuzzi’s are always heated.
Now for the cons.
Cons:
–I feel like the rent is too expensive despite the area and I don’t think that it is worth 1500 for a small 2 bedroom apartment.
–you are required to pay $ 75 for cox basic cable and internet whether you want the service or not.
–We were promised a lot of things that we did not receive such as a dog park, an outdoor movie theatre and massages and facials from an outsourced company. (we have the massage and facial room in the gym, but no services for it.)
–The employees are very nice, but I feel like when I have a complaint, it just goes in one ear and out the other.
EX: There is a round about in the complex, but not that many people seem to follow it and just make a left or right without following the round about. I have almost been hit 3 – 4 times and when I told the front office they seemed very worried about the situation and said that they would send an email to all residents, but nothing seemed to come from it.
–We were told that we were going to get barbecues the week I moved in (back in June 2014), and we just got them in a few weeks ago. The barbecues are also very cheap charcoal with no top, kind of like what you would use at a public park and I feel that for what everyone pays for rent, we should have better barbecues.
–This isn’t really a big con, but the neighborhood is a gated community (kind of) but the front gate is open during all business hours
Like I said, I enjoy living in my apartment, I just think that there is a lot of room for improvement.

They are awful, don’t live here. Hot tubs too hot, pool is too cold because they can’t heat it.

Property is very nice and quiet. It is also very brand new so everything is in pretty great shape. One of our favorite things in the unit is the built in speakers in the ceiling of the living room area, it also comes with bluetooth so makes it very easy to connect and enjoy.
The leasing process was very easy as everything is virtually done online. Crystal (leasing agent) was available to answer every and any question we had whether it be over the phone or via email. Crystal is great to deal with as she is very patient and thorough with everything.
Gym is nice with some top of the line equipment available to use with a tanning booth and mens/women’s restroom facilities inside. Also they have a massage/​treatment room where the leasing office stated they would have an in house masseuse relatively soon. Pool area is nice and there is also another spacuzzi next to the gym great for a good post workout.
Just a few cons:
–Too many dual light switches for the kitchen/​living area in our unit, making turning on/​off lights a bit confusing.
–No electrical socket is connected to the light switches in the bedrooms, however if you were to buy a ceiling fan with a light attached maintenance will install it complimentary.
Overall, very satisfied with our place as we came from a high rise on the strip where it is non stop hustle and bustle. You get a sense of peace and tranquility at Elysian with a sense of a real community being in Southern Highlands.

I Woud like to thank
all the Ladies in the office. For helping me get in to my new townhouse. Also, GG she’s fantastic. I Also would like to Thank the
Two maintenance guys There fast and very helpful and knowledgeable on what They working on. I moved in July and I love it here the grounds are so clean.

This property is absolutely gorgeous! My friend recently moved into a townhouse here and her place is beautiful. The neighborhood is amazing– located in a seriously wealthy area. The grounds are extremely clean, well landscaped, and maintained. The clubhouse is very chic!