El Pollo Loco

Las Vegas, Estados Unidos

2.4

Cerrado ahora

21 opiniones

Acepta tarjetas de crédito

Contacto

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Teléfono:
+1 702-257-0174
Sitio web:
www.elpolloloco.com
Dirección:
5260 S Ft Apache, Las Vegas, NV, 89148
Spring Valley
Categorías:
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Información del negocio

Acepta reservas
No
Reparto a domicilio
No
Para llevar
Sí
Tarjetas de crédito
Sí
Bueno para
Comida
Aparcamiento para bicicletas
Sí
Bueno para niños
Sí
Bueno para grupos
Sí
Vestimenta
Informal
Ambiente
Informal
Nivel de ruido
Moderado
Alcohol
No
Terraza
No
Wi-Fi
No
TV
No
Servicio de camarero
No
Ventanilla para conductores
Sí
Catering
Sí

Hoy

Hoy 10:00 – 23:00
Cerrado ahora
Horario local (Las Vegas) 7:22 miércoles, 2 de julio de 2025

Horario de apertura

lunes 10:00 – 23:00
martes 10:00 – 23:00
miércoles 10:00 – 23:00
jueves 10:00 – 23:00
viernes 10:00 – 23:00
sábado 10:00 – 23:00
domingo 10:00 – 23:00

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21 opiniones sobre El Pollo Loco

No se requiere registro
Tu valoración: 4
Las Vegas, NV
I ordered a 12pc chicken with 3 sides. Corn, mashed potatoes and side salad. Overall everything was good. The chicken was just a little burnt. Cora M was a friendly cashier.
Tu valoración: 1
Las Vegas, NV
ft Apache is the closest location to my home but I will never go again
every single time my order is always wrong I don’t understand how they can make a mistake every time!
I order the simplest chipotle chicken burrito (now w avocado)
I mean how hard can that be?
horrible and very disappointing to get home and open another wrong order!
I can’t even open the burrito to check if they got it right bc it’ll fall apart
Tu valoración: 1
Las Vegas, NV
Time and time again I’ve tried to give this location second chances due to convenience but I will never eat here again. They always get the order wrong, the food quality is horrible. Such a waste of my time and money. I’m better off just going to panera bread next door… same price and higher quality salads just not mexican style.
Tu valoración: 1
Las Vegas, NV
Worst service and is going down further. This location started with the best service and has slid from there. Simply chicken shrimp salad. No shrimp, no dressing and no fork. How do you screw one simple order three times. The staff on April 18th 2016 11:15 am you have set a new standard of bad service.
Tu valoración: 5
Las Vegas, NV
Fast friendly service. The order was ready before I could get done at the salsa bar! Horchata is a beverage choice! I thought flan was a dessert choice, but maybe it was taken off the menu (haven’t been to one in a long time) or I’m getting it confused with another place. They offer churros. Overall experience was nice. The shrimp avocado burrito was good. The seating area was clean. I would return.
Tu valoración: 1
Apple Valley, CA
Food is good service sucks.
Damn shame, a couple of bad apples can ruin a buisness.
The shrimp tacos are amazing. Usually pretty fast.
Everything I come here it’s a new cashier and they are so rude and unpleasant.
Tu valoración: 5
Las Vegas, NV
I am obsessed with the double chicken salad and the classic chicken salad. Basically the same said but extra chicken and avocado on the double salad. Always tastes fresh and flavorful
Tu valoración: 2
Westside, Las Vegas, NV
This is 1 of my FAV places to eat but unfortunately I must give only 2 stars to this location due to lack of consistency & competency. They’re real friendly (well, most of them) but they NVR get an order right! Now pls understand I also had to have close to 10 bad experiences for me to even mention it but it’s ALWAYS something! I’m sick of driving all the way back for my forgotten items or calling just to let them know but then nothing changes. I’m done with this location
Tu valoración: 1
Las Vegas, Estados Unidos
Terrible servicio al cliente, pedi una quesadilla de pollo con tocineta q no venden con tocineta, entonces dije q me vendieran tocineta aparte y dijeron q no podian, pedi churros con salsa de chocolate q no tenian salsa de chocolate.
Que Es esto??? Patetico y frustrante servicio.
Horrible horrible servicio
Tu valoración: 1
Las Vegas, NV
Went through the drive through at 8pm on a Friday. They didn’t have thighs and legs, they told us to wait 20 minutes. I came back another time, same thing. I did not wait for their chicken on both occasions. EPL on Rainbow and 215 is way more efficient.
Tu valoración: 5
Las Vegas, NV
Best service I’ve ever had at a fast food place. Thanks Jordan! And of course the food is great as always.
Tu valoración: 2
Las Vegas, NV
Sticky drink station and the bathroom smelled like urine and fecal matter because someone didn’t flush… And no one checked the bathroom… Ever feel like every restaurant or store you go, you’re complaining about something?
Tu valoración: 5
Las Vegas, NV
Can’t go wrong with el pollo loco when you want fast food and chicken. It’s a great place to go. The charbroiled chicken is delicious. I always get the 2 piece combo, breast and wing, with rice and beans. It sets it off right every time. The house salsa is tasty too. One of my favorite fast food chains.
Tu valoración: 1
Las Vegas, NV
I could give his place a long horrible review but instead, I’m just gonna give it 1 star and leave it at that. My kids quesadillas didn’t have any cheese (as you can see in my pics) please do not eat here! This is gonna be one of my shorter reviews, my pics do the review
Tu valoración: 4
Las Vegas, NV
Updating my review as I came back here a few weeks later and the professionalism and customer service has completely changed. My cashier was patient and explained menu items asked me politely my preferences. No snarky attitudes this time around. Service with a smile is always appreciated!
Tu valoración: 2
Las Vegas, NV
Service is bad. I felt rushed and they got my order wrong even though my recipe said what I ordered. I love el pollo loco chicken but I would like better service
Tu valoración: 1
Spring Valley, Las Vegas, NV
Visited 20mins before they close today, the managers name is Tilde, she has to manner and was a rude bitch, yelling at me has no patient! We ordered Togo, has no forks and napkins! I tried to talk to her that you need to change your attitude to customer, we pay here to eat we don’t deserve any bad service like this! They need to change the manager and should fire her, I was talking to her and she just walked away! Tilde hats her name, will call to corporate about this bad manager for sure tomorrow! Won’t come back!
Tu valoración: 1
Las Vegas, NV
The cashier was the only one who seemed to know anything! !!
Julio the general manager is a rude nasty person!
They messed up my order. He gave me 24hrs to come back and get 15% off my next order. Really, I shouldn’t be forced to come back 24hrs later!!! I called corporate today. Hopefully they CLEAN HOUSE and bring in a new staff!
Tu valoración: 1
Los Angeles, CA
Tonight I brought dinner home for my family from this El Pollo Loco. I had their chicken Cobb salad. It was not like a real cobb salad especially because I found TWO lettuce cores and one large very dirty piece of lettuce in it. Please see the pictures. There is no quality control at El Pollo Loco, I guess. I don’t think I will be back to this restaurant again.
Tu valoración: 5
Las Vegas, NV
This place is the best El pollo Loco that I’ve been to because the employees make you feel welcomed and happy to help out. The cashier was extremely pleasant and the other employed were friendly and my food was all ready to eat within a few mind of ordering.
This pollo Loco blew my mind.
Tu valoración: 1
Las Vegas, NV
Visit A:
Lid in the salsa at the salsa bar, waited close to 10mins for them to bring out new salsa, and when kid was just about to pour the salsa in:
Customer: «You’re not going to pour that in there are you?»
Kid: «Why not?»
Customer: «Bc there’s a lid in there, it contaminated now»
Kid: «OMG, really?»
Dear Kid,
I think your Food Handler card needs to be renewed!
Visit B:
Order was wrong, three times. They told us that they’d bring out whatever they hadn’t given us and by the end of our visit, we never rec’d the last bit of our food.
The management and staff at this place has NO CLUE as to what they’re doing. Either they’re too young or need add’l training. Staff speaks to customers without ‘Thank You’s”, «You’re Welcome’s», or a damn smile, it’s really not that hard to smile!
The food is good but the service and staff are keeping us from coming back here. I think I’m ok to drive all the way to rainbow to avoid the headache of dealing with the craziness here.
Thanks.