Domino’s Pizza

These clowns sent me burnt brownies. I wish when I ordered online that it would have stated «our employees are clowns» and «we hope you enjoy burnt brownies.»

Completely pissed off with the 9310 s eastern location. The guy that I initially ordered from was completely nice but then it just went downhill from there. I sat there and waited over 20 minutes (when they weren’t even busy) and watched them mess up one lady’s order, watched the person that was MAKING the pizzas dig a piece paper out of the trash, watched another person eat freaking pringles by the pizza toaster thing and listened to them complain and talk crap about this stupid write up that one of them got. I have no problem with them talking and having fun and whatever but not talking about work problems in front of customers when they have been waiting for a while. After I finally got my food I find that they did not put the extra garlic butter sauce on the crust that I asked for, so I went back in and asked for more. The guy who was there then handed me the bottle and asked if I wanted to do it myself. Seriously? Rudest staff ever. My pizza now looks like someone jizzed on it because the butter sauce didn’t even melt after I complained about that they said it would take time to melt they didn’t even bother to offer heating it up. I tried eating it thinking it would taste better than it looks. I was seriously wrong. This is why you do not hire immature high schoolers who are not willing to do their job. Only reason I gave two stars because this location is usually nice but the staff tonight sucked a$$.

Service is fast but on two occasions I ordered ranch dressing with my breadsticks and they did not add it. I was charged for the dressings which is unacceptable service. I complained to the driver and he said he would bring some back but he never returned. Have to give a low rating for unacceptable customer service.

Honestly, Domino’s has really stepped it up! Not only am I just extremely satisfied with their new menu, but I swear they have the fastest service I have ever experienced from any delivery pizza place, and this goes for all domino’s I have ordered from.
However I wanted to talk about an experience I had 2 nights ago so please keep reading, I tried to place an order last minute before they closed, it was probably around 12:50am knowing they close at 1am. However my order didn’t process for whatever reason, I called no answer. I figured the store probably closed early no big deal, that’s what I get for waiting until the last minute.
Well last I get a late night craving again the next night, and decide to try and re order the same thing (This time an hour before close just to make sure I get it this time) Well I get a call 10 minutes later and it’s the store manager, she goes on to tell me she remembered my address from trying to order the previous night just before close, and told me my entire order tonight was on them! I was shocked, they certainly did not have to do that, I really appreciate the service at this location, and such a kind gesture. if anyone has any problems, before placing a review, just give them a call! I am sure they will go the extra mile to take care of you like they did for me without even asking. Thank you so much domino’s! It’s little things like this, that keeps customers coming back.

We ordered the pasta Alfredo with extra chicken to split between two people for a light meal. There was 3 one ounce pieces of chicken. I called to let them know they forgot the extra chicken only to find out 3 pieces were the 3 oz they allot for a double order. Who came up with that stingy amount?

Have ordered from them before and just ordered again!!! They are awesome!

We’ve ordered from here many times over the two years we’ve lived in the area, and it’s always what you would expect from a chain pizza place– not super amazing, but decent, inexpensive, and filling. The service and employees is another story. We ordered our usual last Friday, 11÷14÷14, and opted for pick up. My husband picked up, and paid by debit. Today, while going over our bank statement from the previous week I noticed that we were either overcharged, which isn’t likely, as my husband knew the total, or someone added a charge after he left. For good service we have no problem leaving a generous tip, but at this particular location we always encounter rude, disinterested customer service. I’ve emailed customer service in hopes that a simple mistake was made, and the situation can be remedied.

The on line ordering experience is easy and fun. The speed of making the pizza and delivery is exceptional and the quality was great! Very highly recommended.

As far as Dominos goes this location delivers. I love the chicken and bacon pizza with bbq sauce. So good. I always order online and love the pizza tracker. Georgi is always very polite and very fast. Use the coupons and you can’t go wrong. Free delivery with Shoprunner.

I love their new pan pizza! Its fast and cheap and the staff was very friendly and found me the best Deal! Ill be back for sure.

They suck big time!!!- don’t give ur biz to this store– they r rude, they put u on hold for hours — lmao

Domino’s has delicious pizza, every time! It’s always fast, then again we go in to the store to pick it up. I don’t understand the negative feedback… honestly what all can you expect from a restaurant chain? I love it, they’ve got my vote!

Omg they changed the way they make their pizzq. They use a different kind of crust, like it has been pre made for Domino’s!
It was super oily and when we got home the oil was soaking the box which is yucky and makes it not a healthy kind of pizza to serve your family or yourself.

Two of the staff members were on the phone and the register, one of then had pizza cheese and sauce all over his fingers while helping the guest. Right after one was done he immediately went back to making food with his unwashed ungloved hands. Once the other employee was finished I told her about what I had just witnessed and she seemed concerned… Until we walked out AND SHE DID THE SAME THING! also I think they’re in the middle of remodeling? Idk but it was dirty the floors were so dirty. I definitely won’t be going back to this place.

I’m not one to write reviews but after today I feel obligated to let everyone know of the terrible customer service that we received over the phone. From the moment i called I received nothing but complete rudeness from the employee. After asking for the employee’s name he refused to tell me and said «what I am asking is beyond customer service». When speaking to the manager, I told him what happened and he did nothing about it. Stay far far away! Besides Pizza Hut is better.

Domino’s has ruined my night. I got home late, my delivery had just shown up, the number they had on file didn’t know there was a pizza coming. I call the store for FIFTEEN MINUTES, at least TEN TIMES-​no answer! Finally they answer their phone and then proceed to tell me the driver was too scared to come back to my house, actual words «he said it was dark and he felt uncomfortable» then the manager added the store was about to close, so all in all, my pizza cannot be delivered. I understand the manager cannot make his child of a driver deliver my pizza if he claims to be «uncomfortable», so I still want my pizza, and decide to go down myself for my now AT LEAST 20 minute late pizza-​mmm, yum. Plus, it’ll be nice to put a face to this driver who must be 12-​yrs-​old.
I get there, no one is up front when they KNEW I was coming! I literally waited three minutes before the driver noticed a customer up front and all he did was call for the manager and go back to the back. Guess what? He looked to be about 35 years old, what the-I’m really trying not to curse throughout this review, but I am LIVID. The manager comes up, looking like he’s now the one scared of me, and by the way, this guy looks to be around 18. Not that he’s too young to be a manager but he was obviously lacking confidence and intelligence from the whole scenario I’m having with him.
I’m just wondering a few things. Not why they have jobs at all, that would be mean, though the driver really needs to look into a new job if he can’t drive to a normal looking neighborhood at night, definitely a poor choice for his career. But I’m also wondering why no one was checking the front more frequently, there was an extremely easily accessible donation jar in my reach the entire time. Someone could easily walk in and walk out. Why my phone calls weren’t answered until they were almost closed-​actually I was definitely calling longer than 15 minutes. I actually did ask him why they never answered the phone, his response was he was counting the inventory in the walk-​in. ARE YOU KIDDING ME?! Your phone is ringing repeatedly during the span of a few minutes, you really aren’t going to stop and answer? Or if you couldn’t hear it your employee couldn’t tell you the phone was ringing REPEATEDLY!!!
WHY THE HELL ARE THESE TWO THE ONLY ONES IN THE STORE ON A FRIDAY NIGHT??? –Honestly, all this was just pasted from my Facebook post.
As a follow up, I was able to get a hold of the store’s GM this morning to tell him about the FIVE charges I found on my bank account, essentially he solved my problem, refunding the money and also giving my a credit for my next pizza with them, but I was unimpressed by the feel I got from him on the phone.
I really need the DM to be aware that this particular store seems to be falling apart and may need to be checked on.
Names of Domino’s staff that «helped» me:
Justin-​GM
Andre-​Manager On Duty
Shane-​Driver

Yummy yummy pizza

For $ 8.00 for a large m-​f, 3 toppings, this is a steal…

I honestly don’t get all the negative reviews for this place. Granted, I never order delivery. I always order it online and just zip on down there and pick it up 30 minutes later. I have never had a problem with this place.
As for the pizza itsself, as far as chains go, I feel its better than Pizza Hut or Papa Johns. They have the thick crusts that I like and every pizza I’ve grabbed from here has been pretty tasty, especially considering the price point.
When I go to pick up and pay, the employees at the site have always been reasonably friendly. Granted, its no Grimaldi’s, but it beats the hell out of Pizza Hut, Papa Johns, and Little Caesars IMO.
So until something bad happens, I will continue to give this place my business. I have no reason why I wouldn’t reccommed it.
3.5 stars.

Who goes into an actual pizza place these days? That’s right this guy. I think that we actually caught the place off guard. Anyway, after battling the urge to order one of everything we finally got it dialed in. The guy at the register was really patient despite me asking him a tone of useless questions.
The artisan flatbread pizza is super tasty. I mean it, seriously… at 7 bucks they are giving it away. Plus i cant resist a slice of pizza thats cut into a square. Ill take one center piece one corner piece please :)
Ill admit it i’m a fan of pizza hut (its all about the stuffed crust), but Dominoes is on to something with this Artisan stuff. I also ordered the california chicken and bacon pizza. That thing was freaking great. If i do order dominoes again ill be ordering one of those.