Denny’s

came in on Saturday at 10 am, walked in to an empty counter and a half full dining room, my to go order was not ready even though I showed up 5 minutes later than the estimated wait time, the host stand quickly filled up and did not move, impatient people waiting to pay and be seated, a complete disaster in terms of organization, no sense of urgency from the staff or management, the host area is now cramped full of people and still no movement, it truly seems no one cares, I ordered 3 biscuits and gravy with eggs, and still waiting. the manager looks the most confused and unorganized, I see why this location only has 2 stars.
still waiting… as a former chef of 23 years I am blown away by the lack of SOP and the willingness to loose revenue by not addressing these glaring issues.
still waiting, been over 10 minutes sitting here, still no acknowledgement from anyone, should I throw a fit??? nah I just won’t be back here again
still waiting…

Horrible service. Sloooooowwwww service people by us were Gave the wrong check. Another family waited over 15 mins for a box. You can hear the waiters complaining about other coworkers in the prep area. Waitresses barely checks on her tables

Just walked out myself. Only 1 table full in the whole restaurant and they still couldn’t take our order. Lady who sat us down didn’t smile once and was counting money when we walked in. Waited 20 minutes with our waters and walked out. The lady was still counting the money when we left.

Halfway through my new ultimate spicy skillet, there was no potatoes half of my plate was gone before I even started! The only crazy think about this skillet is that half of it was gone when it got to my table! Why Denny’s why I’m always here why this time?

Like another person said, this place is a hit or miss. The last time I went there, I waited 30 minutes on my food with 10 people in the place. I got the grand slam which comes with coffee and choice of juice. I said I wanted orange juice for my juice. I never received my coffee and when I asked about it, the waitress said she thought I only wanted OJ since I didn’t ask for coffee. You would think that it was implied that I wanted coffee. Do I have to ask for every thing? Do I ask for hash browns when it says it comes with it? There is a problem every other time I go in this Dennys. I’ve had sausage that was frozen inside. I gave it 3 stars for the times that the service was good. I’ve been coming to this location for about 3 years and I’ve seen a decline in service.

Just walked out… horribly slow service. Sat and sat and sat… waiting for my order. Hostess warning patrons «only 2 servers»…but a near empty restaurant, it shouldn’t be a problem, should it? Oh well, I had a fairly large order… let them sort it. Wasted 45 minutes sipping a club soda. One star for the club soda. So went across the street to El Charro Taco Shop… one lady handling EVERYTHING. Ratiowise she’s got waaaaaay more going on… order taken and served within 15 minutes… along with the 10 other patrons here. Just goes to show you efficiency is a skill.

This place is a hit or miss. Service is good sometimes and sometimes it’s not. Seems like they have a new manager now and are trying to improve things. I will come back just because I love breakfast.

I have been coming here off and on for the last 4 years and not once have they been able to get a take out order correct. I usually order over the phone, but my wife thought we would be better off coming in and ordering straight at the counter for takeout. Still not right. They literally forgot a whole sandwich out of the 4 items ordered. I keep saying it’s my last time coming, but THIS is the last time.

I’m a big fan of Dennis and I got to say that is worth going to another location just a few minutes away because this one was probably one of the worst experience I had in one of this restaurants. They took an hour to serve hour food, the waitress just keep saying «sorry for the delay» but we still did not get our food. After finishing it took her around 20 minutes to bring us our bill… it was just awful… the only reason why this place is not getting a one start is because the food was actually good. They need a whole new staff and management in that place.

Probably the worst service I’ve received…
We waited a long time to be seated, I understand they were understaffed. There’s was only 2 servers and 2 cooks to me that’s short staffed & wasn’t even that busy I don’t know if the cooks are slow or the servers are slow. I waited about a good 20min for drinks and another 20−25min for food to arrive. Both servers kept forgetting about my drinks and my marinara sauce. I blame the manager, he was just standing there like he had nothing to do, Denny’s needs to work on this specific location.
If you notice the rest of the reviews I’m not the only one, it’s not me being a dick it’s me saving people’s time.
I will probably never come here again.

The only thing I recommend is the burgers. The burgers are so good. But they can go cheap with the fries and it can get annoying. The waiters are nice sometimes it takes a little bit to cook the burgers and it depends on the day you go on and what time of day.

Good late night breakfast place for the area, like the steak and egg and strawberry lemonade, waitresses been nice to me most of the time.

Had to update my review for this Denny’s, I went in to be seated and was acknowledged by nobody… People made eye contact and nobody said a word other than a busier who took our name down, well long story short 10 min later we just left. I looked around at people’s faces and they didn’t look too happy so that just gave us more reason to leave, it’s unfortunate how shitty the service is here cause it’s so close to my house but I will no longer be going to this one after several encounters of bad service.

Tierra was awesome very friendly greeted us right away and seemed happy that we were there. Or server Sy was the best very friendly an personable. Thanks Sy will definitely be back to this Denny’s

Good food but awful service. They sat us next to the kitchen area and the staff was beyond loud talking nonsense. It was pretty busy and most of us were sitting around waiting for our waiters to acknowledge us. They need more structure and better customer service.

We didn’t get to eat! Didn’t even get seated! Waited behind 2 other couples at the hostess station for longer than anyone should have to. One couple left and a few mutes later so did we. No one ever came! Not even to tell us «it will be _​_​minutes». People were already waiting for tables. People were waiting to pay their bill. And still nobody came!!! Lots of empty tables and still you make people wait.
I thought it was only the Denny’s at Craig and Tenaya that had bad service but I’m beginning to think now that bad service is a standard for all Denny’s! I wouldn’t even have given 1 star but I had to give something to write this review. We arrived on a Saturday at around 12:30 so it wasn’t like they were dealing with the morning rush. Bad management, leads to bad employees, leads to unhappy customers. Come on Denny’s, get it together before you become obsolete!

They had a bunch of tables open and never used them. So many people had to wait to be seated. We waited 10 minutes, 5 minutes for someone to ask us about drinks and we ordered at the same time. Took 40 minutes to get out food and there was no apology for the wait. They weren’t even busy just slow workers and cooks. Won’t be coming back here

I have visited this location several times since I live a couple miles up the road. It has never been remarkable but OK for a leisurely breakfast. My last experience was the final straw however.
I called in an order for pickup. The girl that answered the phone was rude. I told her I wanted to place an order to pickup and she said «hold please». She sat the phone down but did not actually place me on hold. I could hear all of the conversations she was having with other employees and guests (I think she was the cashier). I waited for over 5 minutes. I finally started yelling «hello, hello, hello» into the phone hoping she would remember that I was on the line.
I ended up hanging up. I tried to call back a couple of minutes later but kept getting a busy signal. Finally, I got an answer. It was the same girl. I told her I wanted to place an order for pickup. She passed me along to someone else. I explained to both of them that I had called previously, been put on hold, I could hear conversations happening, I was never acknowledged again, and that I felt the service was lacking that morning. The guy apologized and I did end up ordering but I told my husband what happened he told me not to pick up the food. So I didn’t.
I will never ever go back to this Denny’s. It is obviously mismanaged. Customers are not a priority.

Denny’s is crap most of time anymore but this location is hit and miss and when you hit it, it’s good. My last meal the manager was very cool and checked on us often making sure we liked the food and all. My soda was never left unfilled. On other visits the manager has been lousy, doesn’t check on tables and customer after customer complains resulting in some sort of compensation with the bill. If only the lousy manager could learn something from the good one. IHOP tastes better to me but a few times a year I get a late night craving for breakfast and with the $ 2, $ 4, $ 6 and $ 8 meals it’s usually worth it. Parking can be cramped during the however late at night it’s better.

Great restaurant. Comparable to other Denny’s locations, although their hot cocoa could have been better.
Kids eat free here on certain days and w/​other stipulations, so definitely inquire about this!
Love Denny’s in general because they always have new foods to try and occasional deals, e.g. $ 2, $ 4, $ 6 foods.
The best part was the service. They didn’t make us wait and were super attentive. A+ for that. Would go back here for sure.