I wish I could pick no stars! I show up to pick up my online order on my lunch break and its a 20 minute drive. They said that my order was not ready because I had not received the second confirmation. I would understand if I had just ordered it but it had been a whole day. She said they could not process my order because they would have to print out the paper. Literally the second I arrived back at work(20 minutes later) I receive confirmation that my order was ready! Obviously it would not have been that hard for her to look through the papers sitting on the printer to pull mine out and grab the book. There was no one else in line just me. There were even 3 of the same book that I was getting sitting on the shelf that I could see! Terrible customer service! I am pay an arm and a leg for books and they can’t even extend themselves a little bit.
Natasha S.
Tu valoración: 1 Las Vegas, NV
I purchased a book here for ENG98 brand new. That was a lie, upon further inspection of the book as I reading chapters, i noticed some of the text was highlighted and some of the activities already filled in. I can’t believe that the bookstore would do such fraudulent business. You’re better off renting or purchasing your book from Amazon
Casi R.
Tu valoración: 5 Las Vegas, NV
I had a great experience here .had to buy one book and rent another. It’s my first semester, so it was my first time. They were super helpful in the back and at the register, and answered all of my questions.
Suzanne M.
Tu valoración: 1 Las Vegas, NV
Horrible customer service. Dont waste your time and go someplace else and. save money.
Colleen T.
Tu valoración: 3 Las Vegas, NV
Prices here are what you would expect from a College bookstore– high, but they do have pretty much everything you may need, from meds to pencils and calculators, snacks, and shirts, notebooks and even magazines and used, low priced movies. Books are what they are– expensive. The only issue I have with this place is the fricken lines. Why are we constantly changing the way the lines work here? One semester the line is over there, the next semester it is on the other side of the room, and forced behind the book shelves so anyone just coming in cannot see it. Stop being so Bipolar with the lines! Other than that, it is a pretty decent place, and the return policies are pretty cool.