Claim Jumper

Just called to make a reservation.
Me– «hi may I make a reservation»
Her– «no, you can walk in we need 24 hour advance.»
Me– «it’s actually for Saturday»
Her-«oh yeah, hang on»
Puts me on hold.
With the attitude I just received I’m thinking of taking my party of 12 somewhere else. Let’s hope the service makes up for the already rude service I received.
UPDATE: should have taken my phone call as a DO NOT COME HERE experience.
One of the host was rude as hell the one who sat us actually apologized for the others rudeness! Haha
Upon being sat we all received a glass of water then asked if we wanted appetizers, we ordered a couple then i asked for apple juice for my child so everyone else started ordering drinks, well our rude ass server gave us attitude like we already had drinks why order more. Our waiter was rude and kept giving everyone dirty looks, yes we were a big party but defiantly no excuse to give dirty looks and treat us badly. When refilling drinks he refilled some wrong, asked to have it fixed and he gave major attitude to my grandmother and said he can handle it … Still brought back the wrong drinks (root beer instead of Dr Pepper) they just drank it anyways. One of the people at out table did not like their meal a manager came out and asked if there was something else they could get him he said can I just have ketchup and I will try to eat this, he tried didn’t like it so asked for the drunken chicken to go. Nothing was compensated they tried to charge him for both he had to ask the server to take the bill back and take one off. I will never return to this restaurant!!! If I could give 0 starts on the service I would!

General manager was a complete prick, have to reverse transaction on bill that I was FORCED to pay that was not my bill!!!
DONT EAT HERE!!!

The location is convenient if you live on the west side of town. We got there at 5:30 PM on a Sunday so it was not busy at all, so I figured we would get a table fairly quickly since there were so many open ones. 15 minutes later we were finally seated. As we were being led to the table I saw that more than half of the tables were still empty and thought there was no reason to have kept us waiting up front.
Once seated, our drink order was taken right away, so I thought things would go better. Unfortunately, I was wrong. The drinks came quickly, and our waiter took our food order promptly… so far, so good. Our waiter then brought us a loaf of bread but no butter or anything to dip it in. Another 20 minutes goes by and he finally comes by again just to let us know that our dinner would be coming out shortly and then promptly left before I could even ask for some butter for the bread which was now not even warm.
The food finally came to the table 10 minutes later. It was ok for a family restaurant so It was what I expected. My disappointment was in how long it took to seat us and how long it took to bring the dinner when the restaurant was not even busy. Overall, it was just ok and would look at trying some of the other restaurants that are just minutes away from this one.

Terrible. Cold tasteless food. Pasta had no flavor whatsoever. Baked potato was burned and ribs were cold in center. Won’t be coming back EVER.

Long wait for a table even though they had a lot of empty tables tells me that they were understaffed. Food was wonderful. Server checked on us once and that was all. Gave a 4 because it was an «as expected» visit. Nothing to make it remarkable.

My boyfriend and I waited to be acknowledged by the hostess while she was on the phone. She could have looked up and gestured that she’d be a moment. Then there were two servers who could have stepped in. So we stood there feeling like fools waiting to be seated.
I can’t tell about the food but the service was non-​existent.

If I could give negative stars, I would. Absolutely the worst, what ended up being non-​dining experience EVER! Only a 15 minute wait to be seated by 6:15 p.m. on Mother’s Day. Right there I thought we were headed for a great dining experience… At 7:15, we still didn’t have our food. Our food was served to the table next to us. When our food did come, my girl’s meal did not have one thing correct on it.
Her order: Steak & Shrimp, baked potato, extra shrimp (steak well done and all fried shrimp).
Here is what she got: Steak (medium), vegetables and grilled shrimp (just one skewer)
Sent her food back while mine Sat on the table getting cold. Told it would be fixed quickly. 20 minutes later she was brought back a plate with a Steak (labeled medium), mashed potatoes, and no shrimp. We were told the shrimp would be out shortly. See above. Still not close but I guess getting closer. My girl and I just looked at each other and we were done. As the waiter, why would you not check your ticket before even bringing this plate to our table???
I had had enough. Told the waiter we were leaving and would not be paying. He tried to argue because there had been a Coronarita and shot of tequila ordered from the bar and he would have to talk to a manager. I told him don’t bother since he obviously was in the weeds and I would find a manager on my way out. Found the manager and told him the issues we had and were not paying for anything. We were told they were sorry, don’t worry about the bill and please come back another time and look for him so he could make sure everything was done right. My girl and I agreed we will never be back.

I love that a higher priced place can be eaten at on a very tight budget!
Great food! Great service!

We were beyond starving after a long day. We decided to go to claim jumper at 7 pm on a Friday night. The wait was long but the hostesses hinted that happy hour was still going on and pointed us to the bar area. Plenty of seating.
Scott waited on us and gave us the best service experience ever. Food came out quick and we were in and out within an hour. Drinks were never empty.
Good food, good experience!

Just BAD. I ordered beef ribs. They were almost burned and dry. Like they had been sitting under a heat lamp all night. Daughter had $ 30 salmon. It was very average. I expected it to be a premium dish for $ 30 in a place one level above coffee shop. Other daughter had parmesan crusted chicken with pasta — very bland. Top sirloin was so average for $ 20. I could have cooked it better at home on a bad day. This place is pathetic. Wish I had read the reviews. Shut it down.

We have been frequent guests at this Claim Jumper but tonight we came in for a family dinner. All I can say is the food was bland! I got the Blackened bow tie chicken pasta and the chicken wasn’t blackened, it was shaved so thin you could barely tell the difference between the chicken and the pasta. There used to be a spice to it but now it tastes like nothing. My husband ordered the chicken club wrap and all you could taste was mayo and tiny bites of chicken. Needless to say I am very disappointed, if I wanted to eat bland food I could have stayed home and ate a jar of mayo for free!

Went for dinner a couple weeks ago and wasn’t impressed with the food. I’m not a picky person n can eat most everything but this time my food was tasteless. I started off with calamari which looked n tasted more like chicken strips. I ordered a shrimp Fresca pasta n I can tell that was the worse pasta I ever had. I didn’t even finish it. It was a little grease n there was was no seasonings at all. Server wasn’t that friendly either. Not a great experience. I have eaten at a SF location a couple months and had great food. I wasn’t really please this time.

I came here for a group lunch with some of my coworkers and was pleasantly surprised with the food and service.
We were greeted promptly, had fresh bread put on our table within 5 minutes and were able to order and receive our food in a timely manner.
They have a nice selection of lunch items all for reasonable prices and large portions. I ordered a lunch portion chinese chicken salad and it was huge. Full of sliced chicken breast, wontons, cabbage and lettuce and a great dressing. It tasted fresh and was full of flavor. My coworkers ordered everything from a huge topping filled baked potato to fish tacos and pasta. They all enjoyed their food as well.
I think Claim Jumper must be under new ownership because this place has improved since the last time I was here. The food tastes better and the service is good.

Rhiannon and I went to watch the playoffs. They put us in the lounge, right in front of the gigantic tv! Immediately served and order taken. Delicious Shrimp Fresco for me and Rhiannon had a club sandwich. Well, you know it was enough for 2 meals and we ordered Widow Maker for Ryan and pot pie for Brian to take home. We had a great time and what capped it off was the promp, friendly service.

What a great find! My partner and I were hungry and new in town. I used Unilocal to find places nearby and this came up. After reading the reviews we gave it a try. Once we arrived, we were told there would be a fifteen minute wait as the kitchen was very busy. This was OK and we sat down to wait. Once we got seated, our waiter (Sam I think) came to get our orders. He was really knowledgeable about the menu and had a friendly smile.
We ordered the calamari as an appetizer and a calzone and meatloaf as the entrees. He brought our drinks and some bread. The bread is a really great cheesy bread that is pretty good size. The calzone was HUGE, and really tasty. My partner said the meatloaf was great. I had ordered mushrooms with the calzone and they forgot them. The manager came over and personally apologized for the mistake and gave us a price break.
That was really a good move. We will surely go back for the great food and good service.

From 12÷19÷15
We needed to take a shopping break, and grab some food so to the claim jumper we went! This place is huge, there is plenty of seating available which is good, I am sure this place gets packed.
Our server who was very much on top of things in spite of being busy with other customers. She took our orders; I got a calzone with spinach and mushrooms. It took a bit of time for our food to come out, again I think it’s because they were busy.
Once we got our food, I dug in, my impression of the food was okay, just a bit bland for a calzone and sauce, but it wasn’t bad just needed garlic.
Next time come back, I have a different entrée.

so I finally decided to give another whirl at CJ’s on Fort Apache after receiving a $ 25 gift card. Nope. Won’t be back. It’s such a shame that the food and service has just gone completely downhill.

Back in the day, this place was worthy of 5 Stars and my go to place for dining out!
However the service has gone downhill like a snow sled on ice! The portions get smaller and the prices increase, every year for the past 15 years i’ve patronized this location.
This past Saturday night we had the baby back ribs which were dried out and seemed like half the portion from the last time we were here, and the price increased to a whopping $ 25 bucks! No Italian dressing for my salad, but you offer honey mustard?!
Kids running around the restaurant that arrived from a soccer tournament acting as if they are still on the soccer field. No control by parents, nor management of this playground scene, despite both tables next to us complaining about the kids misbehavior within a restaurant.
Bathrooms were both dirty and poorly stocked!
The complimentary basket of apples by the hostess stand have been removed due to increased price of apples. Costco sells 10 lb bags of Washington red delicious apples for only $ 6 bucks, maybe check your apple supplier. WTF!
I’m done w/​this place!

Claim Jumper’s is fine for what it is. It’s a chain restaurant that serves up hearty comfort food. We had a CJ gift card burning a hole in our pocket and suggested this spot for our family get-​together.
Their menu is ginormous. In fact, it reminds me of a slightly smaller version of the Cheesecake Factory menu. It’s loaded with options that range from salads, burgers, pastas, steaks– think American pub style entrees.
Here’s how it went down…
Chicken Pot Pie
An iconic and delicious calorie bomb. 3 out of 5 of us ordered this, It had a perfectly flaky and buttery crust filled with creamy sauce and chunks of chicken, carrots, peas, potatoes, onions, and mushrooms. They serve it with a cup of mixed fruit (honeydew, grapes, and cantaloupe). Yum.
Pasta
My brother-​in-​law always orders the Jambalaya pasta. This dish is made with a creole sauce and pepper, onions, sausage, chicken and shrimp. It’s creamy, spicy, and filling — everything you want from comfort food. However, I really think you’d be safe ordering any pasta dish here.
Jamaican Jerk Chicken Sweet Potato
A giant sweet potato topped with jerk chicken, chives, and papaya relish. My potato and chicken were a little cold. I didn’t send it back and just ate it the way it was. My overall feeling for this dish– Meh. I should’ve stuck with what I know and ordered the pot pie.
Again, I feel this spot is A-​Ok for what it is. The family loves their Chicken Pot Pie — I’m sure we’ll be back just for that. Their portions are extremely generous. Make sure you come here hungry.

Claim Jumper is over priced comfort food. They do give huge portions, but I don’t think that justifies the prices. I would never go here without a gift card. It just so happens my MIL gave us a gift card for Christmas, so off we went on New Year’s Day for lunch.
It was not busy at all and we were seated within 5 minutes. We started with the onion rings as an appetizer. They came out super fast, but I soon found out why. They didn’t fry them long enough so they were still partly raw. I didn’t care for them but my boyfriend said they were okay so we just left it alone.
For our meals I ordered the chopped steak and he ordered the chicken friend steak with the potato cakes on the side. His meal came with a soup or salad and he chose the potato cheese soup. That soup was bomb. It had great flavor. Looking back at the menu, I realized I should have gotten a soup or salad with my meal also. Our server was off in lala land so it’s no surprise she forgot.
Our food took a bit longer than expected. I was surprised since the half raw onion rings came out so fast. When the food finally came, it was good but nothing special. The chopped steak comes with mashed potatoes, mushrooms, and grilled onions with a demi glacé, but there was hardly any demi glacé on my plate. It was really tasty, but I just wish there was more because most of my meal was dry. The cfs was okay also. My favorite part of his meal was the potato cakes. They have cheese inside they are freaking delicious. After all was said and done our bill was $ 51. Luckily our gift card was for $ 50. But see how ridiculous that is? $ 50 for 2 people for mediocre food and service? Not cool.
Unilocal 2015 Review #4