Carl’s Jr.

Every single time I go they mix up my order even when it was just me in line. They take way too long in the evenings

I went through the drive thru. I order a vanilla milk shake and bacon cheddar fries.
To begin with it took about 15 – 20 from me ordering to get to the window to pay and get my food, there was 2 cars ahead of me.
I get to the window, I pay, I get my food I go in my way. I get home (not even a 5 minute drive) and I open my fries, they are not only cold but the bacon that was on them was ice cold as if it was frozen and not even cooked. There was also no cheese on the fries whatsoever.
I call the store and tell them this, and I got told «that’s not possible we make sure that all of our food is cooked before giving it to customers» I even offered to drive back up there and bring it to show them, which I get told that won’t be necessary because there’s nothing they can do.

Atmosphere: Dark, Uninviting
Upon entering this Carl’s Jr. on a Saturday, the lighting was very dark. It was a very cold atmosphere, literally and figuratively. The two entrance doors at the south side of the building took a very long time to close. I tried pulling them shut, but doing so met with a lot of resistance. This resulted in a cold draft sneaking in from time to time. I couldn’t sit at the high table without feeling a gust of wind at my back every few minutes.
Service: Not Very Fast for «Fast food»
My order was served to me 13 – 15 minutes upon ordering, which was quite slow for a «fast food» joint, in my opinion.
Food: Not bad at all!
I ordered the Teriyaki Turkey Burger and the All Natural Burger with a side of fries and a small drink. The fries were good; crispy, hot, delicious with ketchup on them. The Teriyaki Turkey Burger had decent flavor. It was served with teriyaki sauce and a slice of pineapple. It was very messy to eat and the bun, in my opinion, was too small for such a burger. The All Natural Burger tasted just like any other burger, but without the guilt. This burger was advertised to be all-​natural and non-​GMO (I think?). Tasted just fine, but the red onion was just a little overpowering the rest of the burger.
Overall: Good for quick bites on the go
The price of the meal I got was about $ 14. This is a small combo with another burger. This not a bad price at all for what I got. I just wished that the service was a little faster.

The Steakhouse Burger is BEST burger I have ever had!!! Blue cheese, A-​1 steak-​sauce with the onion pieces, freaking amazing!!!

Was heading south on the 95 with the GF when we both realized we were starving while heading down to the Smith Center. We got off the 95 at Rainbow and hit CJ’s for a quick bite.
It was a cheat (reload day) but I was in the neutral area of my caloric intake and opted for a ½ Lbs El Diablo burger. Some fires shared with the GF and a small iced tea.
Te service was good to go. The squawk boxes the only difficulty. At the window, all was smiles. There was zero drama. as we consume our meal in the adjacent parking lot.
This location served will in a pinch. When heading south on the 95, I would not hesitate to use in a pinch! A solid A-​Ok in the when needed!

Not big fast good eaters but when we do, this is our spot! Burgers and crisscut fries are always and point but what keeps us coming back is the customer service! We’ll come pretty late but the service is always EXCELLENT! They’re so sweet here EVERY TIME we visit :):)

One of the few fast food options in this area– open until at least midnight, quick fix for a grilled or crispy chicken salad in the late hours, which is all I use it for. Staff is young and competent but barely.
Have never had an issue with the freshness of the produce in my salads here, nor the freshness of the crispy chicken atop. Sometimes I’ll cancel out the healthiness of my salad by ordering whatever their featured fry is– bacon ranch, buffalo bleu, it changes with their promoted burgers and they’re usually oversalted but that doesn’t deter me.
My last visit, the cashier disappeared with my card to the back of the store to run it, which I was not particularly comfortable with, nor was I given a reason as to why. I was also not given any receipt of any sort. Bank statement reflects correct charge, but considering how prevalent CC theft is in food service, I’m not coming here again.

They always get my order right. I’ve never been asked to pull around the front like so many other places do to cover how long it takes them to get an order out the window. My food is always well-​prepared and hot. Most importantly, I appreciate how friendly I’m always treated. The people working in every other drive through I’ve been to in this town seem to think the proper answer to being thanked is, «No problem,» What a far cry from saying,“You are welcome,” that is! I love that the response at this store is, «My pleasure.» I’ll drive out of my way for friendly service like that!

April was very polite and pleasant. Of all of the bad customer service we receive everywhere she was a nice change. She had a smile and sweet voice. Good job April. This is rare in this town. Always love the food here too.

Carl’s Jr. Is comfort food from my childhood, and I’ll always eat there when I can.

I’ve been eating at Carl’s for years and they have always been pretty good as fast food burger joints go for sure. The Western Bacon Cheeseburger is very good, the Grilled Barbeque Chicken sandwich is likewise delicious and the Cross-​cut Fries are an excellent accompanyment for Carl’s burgers. Lately though I’ve fallen in love with Carl’s Turkey Burger. I’ve been trying to make the occasional «healthy choice» and this burger fits the bill when I need to grab something on the fly. This sandwich is served on a toasted whole wheat bun with plenty of lettuce, tomatoes and onions and a deliciously juicy turkey patty. Turkey patties tend to get somewhat dry when cooked, but Carl’s does a good job of keeping the burger moist and succulent. If you’re trying to eat health this burger is a great place to start.
BTW, this location is great! I use the drive-​thru here with great regularity and the service is excellent. The location is very convenient, near the intersection of Rainbow and Westcliff and they are generally not too busy.

We pulled up to have our order taken in the drive through at 12am. This is our convo
«are you ready to order?»
«Um no give us a minute. «
“Okay we’re ready»
Silence.
«We’d like a grilled cheese cheeseburger»
«anything else»
«I’d like a western burger»
«Anything else»
«Order of waffle fries»
«Anything else»
«Banana chocolate chip shake»
«Anything else»
«No thank you»
We drove around to the window and realized we didn’t get a drink… she decides to be nice at this point. It’s pretty often you get ‘tude when you add on at the window. She added it gave us our total and our food came out pretty fast. Our burgers were great. The banana chocolate chip shake, although fake, was delish! I do not like imitation banana at all. My hubby looooves it and right away told me I wouldn’t like it! But it went the other way I wanted it for myself ;) the waffle fries are my fave they were hot when we got home even! So was the order taker friendly? Not till the end. I don’t really choose fast food restaurants by service though. If she had been a little nicer I would have probably given 5 stars because there wasn’t a single flaw in our food and it was 12am!

So this is like one of the ONLY places open at 9 am … when I go to lunch… that is right 9 am lunch … which is more like brunch or breakfast.
But since I wake up at 4 am and have breakfast pretty early… 9 am is definitely lunch.
I typically get one of two items here … Either the teriyaki burger… which I actually dreamed I ate last night. OR the Sante Fe Chicken Sandwich. (mmmm green chile)
This location always has really good food, and really good service.
Also their Dr. Pepper is not too bad either.
Will I be back… yeah and not just because my options are limited.