Capriotti’s Sandwich Shop

Great staff, great food! It’s a sandwich shop, not much to complain about. Clean, generous, and nice! Got the cheese steak and it was tastyyyyy. Highly suggest for a quick bite to eat.

Capriotti’s always makes a great sanwich! The Bobbie tastes like Thanksgiving leftovers in the best way possible. I also love their broccoli & Cheese soup. Bread always tastes fresh.
I always get the small but still can only eat half. This place is a must try.

Love the bobbie, it tends to be a little dry so get it with xtra mayo. The bundt cakes are yummy, but the chips are generic and meh… they should get some yummy chips in there like «dirty» chips!

Capriotti’s is always consistent. This location has a nice and friendly team. I just hate the wait when you forget to call ahead. But their quality meat and cheeses makes it worthwhile in the end.

These are the best sandwiches in the whole western USA. Their creations are not only creative but extremely tasty

I had to spend a lot of time in this area during the summer months, so I grabbed food here pretty often despite having another location a lot closer to home that I prefer.
This location had a persistent and on-​going ROACH problem!!!
I’ve seen multiple roaches in the bathroom… eek! I was told by a member of management they were «water bugs» and nothing to worry about. Riiiight. I don’t know about you, but when I see a pile of roaches writhing around in the corner of a bathroom I don’t exactly feel particularly enthused about what’s going on in the kitchen.
Then the owner dude who wears a baseball cap was extremely condescending and hostile towards his own employees, which didn’t exactly encourage me to spend my money at his business, either, which is too bad as the employees themselves were always pleasant enough… unfortunately, on top of everything else, my boyfriend has found a bone in almost each and every single one of his Bobbies that we’d ordered. Being REAL turkey it’s understandable to find a bone every once in awhile, but he found full on VERTEBREA. How do you miss that?!
I like the food at Capriotti’s a lot more than most sub shops, and the employees at this location were always pleasant enough, but the owner and the cleanliness of this place made me take my money elsewhere.

I’ve been coming to this Caps for many years. They used to have a solid crew with some young, polite twenty-​somethings running the ship.
I was always treated with a smile and a smooth, easy greeting.
Now, «Jen» has arrived.
She reminds me of a grade school teacher only there for her summer’s off. Not only is she dismissive, impolite & coarse, she acts like she’s doing you the favor…
I’m not getting into specifics, as there have been multiple problems.
Anyway, Jason, I know you’re a good dude. I know you own a few of these out here. I know you’re social media saavy, and probably reading, so take heed: you have a problem, in Jen.

I have been at other stores of the same chain and this is by far the best store. Friendly, my sandwich made to perfection as I don’t want everything on it. Go people wish more employees were this great. Keep up the good work.

Dry dry dry. If you need mayo to cover up how dry the turkey is then there is an issue. I gave a different branch a try but it was just as disappointing as all of the others. Is recommend picking another sandwich shop

I normally go to this location to get my subs but this time I was highly disappointed. I ordered capastrami sub and it tasted like another sub… It’s looked like they didn’t clean the grill before making my sub and it tastes like a philly cheese steak… I called the manager and all he said was he will check his food… Not once did he apologize or willing to accommodate us… Wasn’t calling to get money or anything but it’s always nice to offer it… That being said we won’t be going back to this location.

Delicious! The Bobbie is the favorite of my son, but I go for the cheesesteak with extra peppers! Super fresh bread, great meat toppings. You’re in and out in 5 minutes. What’s not to love?

If you don’t know Capriotti’s, you’re missing out!
Convenient location. Friendly staff, clean facility.
I pretty much always get the Bobbie, extra mayo! Yum!

Ever since I started eating here, I have never returned back to Subway. Caps is the real deal for all of you sub lovers!!!

I have passed them about ten thousand times, just never stopped. Since I was having a lock repaired next door there was no reason not to try them. Glad that I did. Being a first-​time customer I was a little over whelmed with the large variety of sandwiches. I asked the cashier and she replied that the most popular was the small Bobby. She described it as a thanksgiving dinner on a sub roll. Sliced real turkey, stuffing, cranberry sauce, etc. Ordered the small 9 inch, could have, should have taken half home. Stuffed to my gills. Service was fast even at noon. I over heard most of the customers ordering the small Bobby as well. I’ll be back.

I’m extremely sad to give this one star review but I feel like this is one of the only ways to get my voice heard. I love capriotti’s and have been a weekly customer for the year I have lived in Las Vegas.
Tonight I ordered my usual Chicken Cheese Steak from Capriottis, it’s one of the only things I order there, other than the Bobbie. My wife picked it up on her way home, after a long day (we wanted easy dinner). When she got home she savagely ripped into her sandwich excited for the cheesey chicken goodness. She took a bite without looking only to be surprised it was beef. She spit out the bite and put it back on the plate she was eating it on. I volunteered to call and go back to the store for us and replace the sandwich. When I called and explained what happened (this has happened before, no big deal), I was asked to BRING BACK THE WRONG SANDWICH. I have had my order wrong before and this is the first i’ve heard of this. The town square location literally will deliver the sandwich if they get it wrong.
Anyway, I drove back to the store with the sandwich bag and gave the guy working (really nice guy) my sandwich. He opened the bag and looked and said «There is only half a sandwich here…» I remembered that I only brought ½ the sandwich back because the other half was still sitting on the table. I said «Ok. well I thought the purpose was to make sure you in fact made the wrong sandwich– which you obviously did». He then calls Carl Zwick, the «district manager». Carl informs him that I am only to receive half a replacement sandwich because I only brought half my sandwich back.
ARE YOU KIDDING ME? I go to this capriotti’s a couple times a month, bring all my friends there when they are in town, etc. This is how you treat your customers?
Carl Zwick, if you read this– you really need a lesson in customer service. First of all, mistakes should be expected when you are making food– it happens. However, the mistake should be rectified with as little to no hassle for the customer. I already had to drive back to replace it, wasting more of my night.
Is half a sandwich worth losing a repeat customer from your location?

The turkey sandwich tasted great! The service was nice and prompt. Well priced as well.
Why the two stars? My husband and I felt sick to our stomachs after eating it. Didn’t throw up but felt like it.

Capriotti’s is seriously awesome. Not just another sandwich shop, they make killer huge subs that everybody in the Las Vegas valley knows and loves. It’s mostly carry-​out and we’ve had our share of rude employees at various locations, but this is almost like going to the Soup Natzi on Seinfeld — who cares if the staff is friendly or not? The food is friggin’ awesome and it’s carry-​out. Grab your sandwich and go!

Service was good fast and just like I like it and those who’ve read me know I like my cheese stakes

Amazingly good, creative sandwiches and friendly, casual service. The best sandwich shop in Las Vegas! I’m so glad there’s one in Henderson near me so I don’t have to drive to the Strip! :) Get the Slob Be Jo, it’s way unique and yummy.

Love Caps, and this location is clean and fast. I think people forget it’s here, so I’ve never seen it too crowded.