Budget Car Rental

BUDGET CAR RENTAL — DISASTER!!! Where do I start? First, we reserved the car weeks ahead of time and checked on it several times because it was for an out of town trip. Day of trip: it wasn’t at the location and had to be retrieved from the airport. The guy at the counter was easy breezy and casual despite our three trips to the place. «It’ll be there» and it wasn’t. When we finally got the car (two and a half hours after we planned to leave town) and (which had no license plate, by the way), «The time went fast!» he said. Umm, for you, jerk! The car, an upgraded convertible, and in California, lost all electrical power, and while we were driving. Fortunately the Cali people were professional and brought us another car so we didn’t have to drive the death-​wish car. We returned the new car to the locals on Sahara Mazda, fully loaded with gas. The locals charged us 50 bucks, however, for the less than fully-​loaded gas in the death-​wish car in Cali that WE COULDN’T FILL because it was not drivable. «we have to check with Cali to be sure that you didn’t cause the electrical failure by loading it with Diesel fuel,» they said. REALLY??? It was dying at Barstow on the way out of town, before we ever even got gas in the first place before it ever fully failed while driving. When we talk to headquarters in DC, they said to deal with our credit card company or the (idiot) locals who had given us the defective, up-​charge, no license-​plate, and late-​in-​arriving car to begin with. Not to mention the late to work on Monday because of dealing with the hassle in returning the car and the ripoff gas charge on Monday morning. Not to mention dealing with the time on vacation dealing with getting a different car, and no apologies for having been given a dangerous car to begin with. We still haven’t resolved this on Monday night, but I will NEVER deal with these lowlifes again. Go elsewhere; that’s my advice.

Very nice. Air conditioned, clean, no lines. Help is very competent and professional. Great rates! We saved over $ 200 compared to all other car rental places! Inside a very nice Mazda dealer so you get to look at new cars if you want. Smiles and a sense of humor from Ray makes the process easy.

Horrible service!!! do not rent a car from here! The girl at the desk have no idea what is she doing! Stay away…