Bodyheat Tanning

I’m honestly really upset about my last two visits to this location. I use to live right down the street and this location in the beginning was my favorite. I currently have the level 4 package and it’s just enough for me. I usually go in the level 4 lay down or the level 3 stand up. The last two visits I’ve had some a new associate. When I pulled up she was standing outside with two other guys while they were smoking. Not only that but when I pulled up, she still kept standing outside until she saw me get out of my car then she proceeded to go inside. Also one thing that really bothers me is calling someone «darling» I’m not sure where your from or however you may mean it is cool for you, but in the work place, at a job, no person or girl especially wants to be called darling especially when the associate is younger than her. I don’t know, maybe that’s not a big deal for people, but I’ve worked in customer service since I was 15 and I would never call someone darling, hunny, or sweetie. To me it kind of sounds condescending but anyway. On top of that she told me I couldn’t go in bed two because it was broken (which it wasn’t it just wasn’t cleaned) so then I go into room four, put on my lotion, press the button to find out its not working. Usually most tanning bed have glitches, I’ve worked at them so I’m really not tripping. I get dressed ask her to what’s up and she decided to clean bed #2… which by the way was cleaned with a almost soaking wet towel she had probably cleaned all the other beds with. And maybe it’s just me but this chick sprays the bed and does this like weird two swipes as if that was getting it clean and says okay your all set. So I go in there, no towel, nothing, and btw my bed basically still has lotion all over it from the previous tanner, or who knows it could’ve been from the one before that. So after I get my towel I then use it to clean the bed, so afterwards I had no towel. Following time I came her bf or whoever he was, was sitting behind the desk with her and once again, she put me in room two, I told her… dude… this bed has like a full on imprint of the tanner before, like I need you to respray this, it’s seriously unacceptable. Honestly, I could work in a tanning salon with my eyes closed, it’s not that difficult. But the girl the 2^nd time really irked me. I felt as is almost I was bothering her by asking her to do her job. The rest of the bed was a mess as well and had like hand prints and stuff all over it. OVERALL… I’m completely unhappy with this experience. I’m not sure the turn around rate is, but I know I’m sure its high, but that chick needs to go.

I am so disappointed with this location. I did a free week here a couple months back and had absolutely no complaints. Four days ago I saw a Groupon for a month of unlimited tanning for $ 71 in up to a level 4 bed. I thought this was a pretty good deal not having to sign a contract etc. I was surprised when I walked in to redeem my Groupon to see that the same membership I paid for was only $ 59.88 a month! I asked the gentleman behind the counter (Jordan) why I paid so much more and all he had to say was «I don’t know that’s weird because if you sign up for that membership in here you’d even get a couple upgrades and a discount on lotions.» Go ahead, add salt to my wound dude lol. So of course I was upset. I started asking about the beds and which one I should go in first. He had no interest in answering my questions to his potential, was more worried about the people standing in line behind me. I had him just put me in a bed for half the time since I don’t have a base tan and call it a day. I contacted Groupon about me getting ripped off and they would not refund me. I guess I’m stuck using the month until I’m done because clearly BodyHeat Tanning has no interest in keeping customers. Well, I went in yesterday to use the SAME bed for just 2 minutes more because my session before didn’t show any redness. Another gentleman, who was EQUALLY as rude, wouldn’t answer my questions, was more worried about the other people in line. I asked if a manger was there and he replied with «uhh, well, kind of, why?» Haha really dude?! At that point I was fed up, and just wanted to do my business and leave. He put me in the same level bed just a different room and for 2 minutes more. I am writing this now, the morning after, with my skin on fire! Blisters are starting to form and I’m in severe pain. Only thing I can think of was that new bulbs were put in that bed (based on my past tanning experience) and he failed to give me a courtesy heads up. I only went TWO MINUTES longer than the day before. Seriously?!? What the hell kind of business is this where not only the employees have no customer service whatsoever, but hey, let’s put a pale girl in a bed that has brand new bulbs and set her on fire. SO disappointed. I will definitely be going elsewhere after I HEAL and get my money’s worth. Btw, the Groupon I paid $ 71 for is now $ 83. Don’t get screwed like I did!

WOW. What a sad operation. This is a big enough company that you would expect some integrity with regards to billing and account issues. I bought a groupon deal, went in, voluntarily gave them my real contact info, only to find that they won’t honor my groupon and also have me with a balance due. I never signed a contract, and had I simply told the clerk a different name I would be tanning right now. But because some rep working on commission signed me up last year without my knowledge or consent, I apparently had a past due balance. I couldn’t believe my ears. This is a low end tanning salon, not a banking institution. I didn’t buy any tans from you on a financing plan. Such a waste of time going here. Just your typical low IQ Vegas business. No ID check, no verification, nothing. So head up to anyone signing up or using this place, give a fake name and pay cash. They will lie and cheat and steal and have no concern for your privacy. Someone could have easily gone in and used my name (and might have even done so) and they don’t care.

My biggest complaint about this place is the confusing hours they are open. The signs say 24÷5… But the store hours sign has nothing listed that remotely resembles being open 24 hrs a day and they are often open outside of the listed times. I have driven here numerous times at different times of the late night and early morning and nothing is ever consistent. I don’t know how many times the place looks open, but the door is locked with no answer to the bell or the door is unlocked and no one ever comes to the front desk. It’s eerie. Otherwise, the employees have been nice & the computer has only been down a couple of times. The only thing I would like is for them to list plainly the hours they are operating, so I don’t waste my gas.

Love the place, even tho many issues were made with my account. The staff tried to go out of their way to fix what others messed up, but the corporate assistant/​secretary or whatever she is. is rude && very unprofessional while dealing with PAYING customers! Seems like the staff is far more professional than the management assistants!

Buyer beware, even if you specifically think you are purchasing only a limited number of tanning sessions they may go ahead and sign you up for a renewing membership without your knowledge. That’s what happened to me. When I noticed it on my credit card bill and discovered they had been charging me for several months called corporate to ask them to refund me they said I had signed a contract. Um no, I had signed on an electronic pad for the service I thought I had purchased. The lady said I should have asked for a printed contract, Why would I have done that I thought I was only paying for the month of sessions I agreed too? This is bad business.

I am new town and was looking for a nice tanning salon. Went in with my roommate and boyfriend and have never had such a terrible experience. Alexandra was extremely rude and unprofessional and made the experience so uncomfortable I left after already signing up because I was so upset with the experience. I have a entire week free and will not even be taking advantage of it. I will be looking for another place in town with much better customer service even if I have to pay more per month.

So I tried the salon again that I’m a member of I going to tan and the spray tanner was down she spent 20 minutes back there with another lady and could not get it to work. I decided to go down the street to another body heat…, wow I couldn’t tan there either the new girl there had no idea how to get the computer system to work. I have wasted one hour trying to tan. I am in my car on my way back to the other one… UGHHHHH
Did anyone even asked me if I would like a free lotion single packet for all my trouble??? let me answer that no!!!‘
OMG no customer service.

They didn’t explain to me I have to give them 30days nortice cancellation! I’m sure it was on contract by small letter. Aaaaggghhh I don’t need anymore and still have to pay another month. I’ll never sign up with body heat tanning.

I love Bodyheat. Im irish, so I burn pretty easy. But since I’ve been using the fgt and my tanatomy hd lotion, im so tan! To this day I haven’t burned :)
The beds are always really clean, floors always swept, store looks really nice, which makes going in that much more enjoyable.
I totally reccomend this place.

Went to this location for the spray tan. The price was excessive I thought but I needed a quick tan so I paid. The girl was very nice but didn’t give me any instructions for use of spray tan. Not that it’s brain surgery but still, I covered the normal areas w cream but no one has ever told me to put it on bottom of feet… wish I did, now my feet are stained and I have a big date this weekend! Not good! I called customer service and they said try to use a pumice stone to get it off, good luck! Great advice but it didn’t work! Now my feet look disgusting! Never again.

Bodyheat has been good so far, I’ve only visited this location and the location at Charleston and Ft Apache. This location is ok, but it’s closer to my house so it’s the one I visit most. The rooms really are not that clean the cracks and corners of the floor are a bit dingy so I avoid walking on the floor with my bare feet. But it makes me wonder how clean the beds really are… Ok I just won’t think about it. Just get it done with.

I am giving more than one star because the girls that work there are friendly.
Other than that, the packages are overly expensive and the beds are not all great. Please don’t ever do the standup– it is heinous. It’s old and the bulbs don’t tan, just burn. As a matter of fact, I have never had the kind of skin reaction to tanning like I have in these beds. Every single one. Same lotion as I always use. I actually cancelled my membership after 2 weeks because of the skin reactions I was having (the worst in the standup). However, even though I called twice and politely asked, they refused to waive the charge for the next month. So I paid for April, went for 2 weeks, and will pay for all of May as well. Also, the price says one thing at the store, however after taxes and fees, you will pay at least $ 10 over that price.
I will never go back to Bodyheat.

This is an awesome place! I recommend Heather she is friendly and knows what she is doing!

Just signed up for a monthly tanning package… clean room, clean beds, nice facilities and a great pricing structure. The location is super convenient and the 24 hour tanning couldn’t be better. With summer and pool parties right around the corner, gotta get some color. BodyHeat Tanning FTW!

Beds are modern but the prices are crazy.
The stand up bed I tried wasn’t very clean looked like it had sweat all over the glass.
I wouldn’t recommend it to a friend.

This is by far my favorite location. The staff, especially Elizabeth H. are super friendly and always put a smile on my face. No pressure sales which is a nice change however they are all super knowledgable about the products and services which makes me want to spend my $$ here. The beds and rooms are extremely clean and I like that I can get in and get out, very rarely have to wait for any of the beds. I would highly recommend Bodyheat tanning for all your tanning needs and especially the N. Buffalo location.

So, I just completed a month at Bodyheat Tanning and I’ve lived to tell the tale. Up until this point, I’ve never had to use a tanning salon in my life, never even thought about it; I’m the kind of Asian gal who can get dark sitting in the sun for ten minutes. But, needing to be dark on stage for a show where I’d be wearing a bikini, I was here, a total novice. I chose this location because it’s so close to my house. On my first visit, Danielle was very patient about explaining the various plans to me, especially since there is a plethora. Who knew that tanning was so complicated? There’s beds, stand up booths, Filter Glass Tan, spray mist, bronzing facials, even massaging beds. I only needed the one month of tanning, so I got the Level 1 plan, which is just for the tanning bed with a fan. You need the special goggles for the tanning beds to protect your eyes and the tanning lotion is recommended, although I didn’t have to pay for that since the b/​f had some; it’s definitely pricier than Coppertone! I didn’t know what to expect the first time I went, paranoid about getting skin cancer or frying like an egg. The tanning bed can feel like a bright coffin, but I plugged in my iPod, put on the tiny eye goggles, covered my face with the towel provided, and lasted for ten minutes. I did not fry, even though it was warm on that glass. Subsequently, I visited the salon three times a week to use the bed and on Sundays, did the stand-​up booth, which cost me $ 10 each time (half-​price on Sundays.)
Two days before my show, I got spray-​tanned ($ 19). The spray tan experience was also a new thing for me. Basically, you stand in the middle of the booth after putting barrier lotion on your hands and bottom of the feet (those parts don’t spray tan well) and strike four different poses while the spray shoots out like at a car wash. Front pose, two side poses like an Egyptian with your arms spread out, back pose with your hands up and then the machine dries you, again like at the car wash. The whole time you’re in the booth, the automated voice in the machine directs you when to turn and which way. The whole thing took about 5 minutes, but you want to wait a few minutes and be completely dry before putting your clothes back on. It’s also recommended not to shower for 24 hours. They sell «extender» lotion to make the tan last longer, but I didn’t buy any of that. There was no staining on my bed sheets, either, from the spray tan, so that was a relief.
Overall, tanning is not cheap and there are lots of different packages to go with. If I do it again, I’ll definitely do the math first knowing what I know now about how much I ended up spending and the different methods I had to use in the month. If you want to use their services, check out the packages, too, so you get the most for your money. The staff was always very friendly and informative and I never spent more than 20 minutes for each visit. I started at 10 minutes on the beds eventually increasing the time to 12 minutes. I only had to wait for a bed once and that was a short wait. Get your tanning lotion online to save money. Bring an iPod so you can bide the time while the rays get you. They supply a little pillow and a towel for you to use – I used the towel to cover my face when I tanned, so bring an extra towel if you need one. It’s been a trip!

I was a happy customer here… Until JUST NOW! I arrived at 9:45pm tonight to tan before my vacation. I live about 20 minutes away, but I come to this location at night because it normally is open later.
Today I learned that the attendant closed at 9:30 rather than 10pm. I have tanned here late before, so this is unusual.
The attendant working on Sept 1^st the evening shift was not friendly. SO I guess I get to find a place to tan in Honolulu which I am sure will cost me another $ 50! Its sad because I already pay more than that to use Bodyheat’s tanning facilities…

I wish they were 24 hours 7 days a week! Sometimes the girls are a little rude… I hardly ever have to wait to tan or spray and they don’t pressure me to buy product like a lot of other tanning places I have been in the past!
Its close to work (Canyon Falls), gym (LVAC), and home very convenient