Bath and Body Works

I understand this time of year is hard for most retail employees and some days are stressful but being rude to a customer who politely asked you a simple question does not mean you have the right to be rude. I don’t remember her name but she should have gone home if she was going to keep that attitude up. My cashier was nice but also quite annoying with how she spoke to everyone. Now I remember why I only come to BBW once or twice a year… won’t be returning to this location unless it is convenient.

I was in the store on the day of «Never before 3 wicks scent candles are only $ 8.50 each» Awesome buy!!! I could selected from 60 different scents.
I buy candles for people at work every year.
Around 6pm the store had already filled with shoppers. The greeter in front tried her best to say hi to everyone but missed majority of customers. She offered some nylon bag to some customer but I didn’t get one.
The candles wall set up in front of the store is crowded. Many customers were gathering around and feel almost like Black Friday all over the place. Employees seemed tired and ready to be in bed. I don’t blame them!
There are 4 cash registers and all of them is occupied but only 2 check out lines. My understanding might be because of tight space around the check out counter (There are 3 big shelfs around)
Cashier who helped me was nicer to customer before me than to me… noticing from how she wrapped the candles and informed him about coupon that she had placed in the shopping bag for the next time use. But when it came to my turn… she was just doing her job and was hurry to get me out while I was inquiring about plastic gift bag to wrap my candles. Again… Everyone must be tired!
Overall. I rather go to the mall not free standing store for better services and faster check out.

Every time I’ve come here to return gifts without receipts they have always helped me out with exchanging for store credit or other products. I really appreciate that customer service and them not making a big deal out of receipts. Being a teacher I tend to get lots of products from here and I don’t always like the scent given.
Today I went in because I had two wallflowers which the wallflower scent was not going down when plugged in and it no longer had a scent. I just wanted to ask them about it. I was pleasantly surprised when the saleslady helping me offered to exchange it for a like product of the same price. Courtney the manager told me they have a lifespan of one year and then they burn out. I didn’t know that. She could have just said to buy a new one but instead let me exchange it. That’s really good customer service! Thank you!

If loving this store is wrong, then i don’t want to be right –lol.
Semi annual sale going on right– go quick before July 3^rd then it ends (twice a year-​every year Jan and June).
The staff is very helpful and the store post remodel is well laid out and everything is easy to get to. I highly recommend this and and any other Bath and Body works store based on product alone. But this store is a class above. The location, Boca park is excellent and the staff here makes everything better. They are like the cherry on top of a sundae. Certainly shop here, you will love it!!! Two thumbs up.

I never knew this location existed until today! Definitely a better trip to this store than to a mall and dealing with all the parking and people. The staff was friendly and attentive. All the fragrances were very well stocked and the sampling bottles were easy to pick out. Will be my go-​to location from now on!

Great specials 3 lotions and get one free and 3 wick candles $ 12. What a bargain. So first it is to long now it is to short. Great selection of all things that smell great from lotions the candles are girly girl store. With a few things for the guys clones and shaving equipment! Take that Unilocal establishment!
TTFN!

I don’t frequent Bath & Body Works if I can help it. Around the holidays all the discounts and coupons call to me and I end up buying way too much and stock up not only my own medicine cabinet but my family’s as well.
This location had very helpful employees and organized shelves. I appreciated the help as I tend to wander around aimlessly, overwhelmed by all the colors and scents.

Love this store and the good sales they have. You can smell the wonderful scents before you walk in the store! I love the aromatherapy products, the true blue body butter, the three wick candles and the wall plug in refills. They really know how to make you shop!

Hailing from The Buckeye State and likely owing at least some aspects of my education and the halls in which I received my degrees to the founders of Bath and Body Works I’ll simply say that although ‘retail’ prices are ridiculous, for those willing to wait for a sale it is tough to beat what the company has to offer. Still somewhat bitter about the discontinuation of Brown Sugar and Fig I’ve managed to find some solace in Japanese Cherry Blossom and Sweet Pea, while Wallflowers continue to keep my house well perfumed with vanilla notes at all times. Friendly clerks, good business morals, and supporting my home state — for that I can even tolerate the headache inducing experience of this place at the Holidays.

This is my favorite bath and body works location. Although I normally do my hunting online, occasionally I wont want to wait a week for delivery and I make my way into this location.
The staff is always very friendly and helpful. I have found they are open about the future sales coming up, so I have been able to save money by coming back in for the 2 for $ 22 candle sales rather that stocking up at full price. I also have always found the location very clean and organized.

Went to the store to do a return at this lotion and I could not find my sales receipt I call the store where I originally purchased this item in the store manager told me that I can return it to any store they can look up my receipt because I couldn’t find it so I went to the store Boca park and her name is sherry and she said that I could not return it because I don’t have a receipt so not only was she there there was also another guy there who’s been working there for a long time and all of them and this other girl that was working there she’s a cashier all of them agree that they could not do my return without a receipt so I called over to meadows mall and I spoke to the manager there and she said most definitely you can do a return without a receipt they can look it up very bad experience I spent 20 minutes of my own personal time going through this the girl that was the manager at Boca park that somebody should have known to the store policies just as the person at Meadows mall new the store policies and she too was a manager unacceptable poor customer service I would not recommend this place to anyone

It’s good to go to a location not inside a mall.
Clean store and non irritating ingredients.
I like their hand soap, definitely worth it.
This branch sell fast so I end up going to a different branch or online at times.

It’s great to be able to shop at Bath and Body and not have to go to the mall! I hate the mall and I hate hoards of people, therefore, I love this store.
I think that it is bigger than a mall location too.
They have lots and lots of soaps and lotions and the employees are always nice and helpful but not annoying.

I love this store, and could happily spend my whole paycheck here. Which, sadly, wouldn’t be that hard considering the prices. The prices are really the only thing that keeps me from coming here more often.
The service is great, I love the way the place looks and smells, and the products have NEVER irritated my sensitive skin, which is a big plus. I have to be pretty careful about the products I use, but I’ve never had a problem in all the years I’ve shopped with Bath and Body Works.
I love the candles too, they always smell so nice, without being overwhelming. :)

The store is full of fun colors, fragrances and candles. I always enjoy coming here for gifts but I also enjoy buying things for myself. When I walk in the store, I usually get greeted by a salesperson who will gladly show me to my favorites. I really enjoy being able to just browse and smell new scents, and try on new lotions. There are specials and you can usually get a good deal. Sign up for coupons and you can save even more.

I’ve been to this B&BWs a few times and it’s always an efficient experience. I walk in usually knowing exactly what I want, so the saleslady is usually nice enough to track it down for me and ring me up. This place is always a minute away from running a sale, so keep an eye out for those!

I came here a couple of days ago having to do a return. I rarely return anything but in this case I had to because I was having negative reactions to Bath and Body’s version of the plug in air freshener called Wallflowers. I was nervous about it because I got carried away and bought about fifty of them over the past couple of months. I had a receipt for only half of them.
I was embarrassed at first because here I was returning things during their Big Sale… holding up the line. The cashier was really nice though and made the transaction smooth and easy. On their receipts it says if you are not happy then bring it back .100% guaranteed. I didn’t think they really meant it… but they do!
I ended buying some face cream, sunblock, Vanilla Lavender lotion and scrub. Buy two get two free. yay! It was a good deal and I was glad that I found something that I can use during their awesome sale!