Aztec Industrial Bearing & Supply

First off, let this only be a review of Aztec Bearing and not their parent company, Commercial Hardware.
I’ve been here twice and both times I left feeling kind of pissed.
During my first visit I stood at the counter for about 15 minutes while the fools behind the counter stood around talking with each other and completely ignoring me. Hey A$$HOLE I know you can see me standing here, I’m about 8 feet away from you! Finally when one of these slugs slimed his way over to me his face just reeked of disgust for having to get up off his ass. He looked up my part numbers and after what felt like an eternity he tells me that he will order my parts and they’ll be in tomorrow.
Great, I just drove all the way over here so this guy can order me some things that I could have ordered myself online. Oh and they’re going to charge me shipping too. That’s the whole point of coming to a brick and mortar store, not paying for shipping!!!
As promised the parts came in the next day. I showed up and spent another 15 minutes paying for them. Thanks.
I don’t know what compelled me to come back here a few months later, maybe some sick optimistic feeling that things would be better the second time. This time I only had to wait about 5 minutes for one of them to make eye contact with me. Although I could tell that I was really wrecking this guy’s constitution by being there.
I needed 4 different bearings, they didn’t have ANY of them in stock. Seriously? I thought this was a bearing store, it’s not like I’m trying to buy uranium. This guy takes his sweet ass time figuring things out and finally tells me that he can order 3 of them for me. I think my mind was so fried from standing there for so long that I didn’t realize I was still going to have to order the 4^th one myself online and that to save shipping I should have just ordered all 4 at once, on my own. Ugh I told him to proceed.
I got a call the next day but couldn’t make it in so I came back two days later, on Saturday. F#$%!!! This place isn’t open on Saturday! (which I guess means they’re closed on Sunday too) Came back on Monday and Slug #2 is standing directly in front of me at the counter. It only took him about a minute to look me in the face. I told him I got a call that my order was ready and he asked me for my name. I gave it to him and he then asked me 3 MORE TIMES, did I stutter? Maybe if you’d look at me when I’m speaking you’d understand what I’m saying!!! He brings my parts out and two of them are not what I ordered, as in they have different part numbers. I pointed this out to him and his response was, «They’ll work, just do this, this, and this.» I don’t want to do «this this and this» I want the same parts that I brought in for you to look at. UGH, I paid for them and left. Then I went home and ordered my 4^th bearing and noticed that I paid about $ 20 plus shipping more for the 3 I had just bought from Aztec Bearing.
I’m all about helping the little guy and supporting local businesses, but when the little guy treats me like the little guy, well, I’m not interested in that. I WILL NEVER BUY ANYTHING FROM AZTEC AGAIN!!!