Avis Rent A Car

Great company. Everything from getting information through renting a car, driving it for a week to returning it, went very smothly. They have a very well-​designed webside, it’s easy to navigate and very efficient. Also the customer service was super nice and we managed to upgrade our car class with hardly any change to the charge amount. The only downside was the young driver fee. But it’s not a company thing, it’s an American thing :).

We chose this location since we could walk there-​we chose to use valet at our hotel down the street once we got the car. We got a red camaro which was pretty funny although as we drove it we didn’t really love it-​as it has a lot of blind spots.
I have a comment about renting cars in general that is not just about this location-​which is that the insurance thing feels like a HUGE scam. Your credit card provides some kind of coverage but the agents ALWAY freak you out and then you end up getting a bunch of stuff they want to sell you. (You need insurance and there are different laws in different states) I just don’t like a lot of the tactics they use.
Returning the car we ALL the Avis spots in the MGM lot were filled but we got as close as we could and they said it wasn’t a problem.

I went in to rent a car at the Aria Avis rental car and was completely turned off by the horrible customer service. I walked out without a car and will never go there again. The girl behind the counter (Lexi) looked at me when I walked in and was not friendly at all. I told her that I needed a SUV for the day she started to look up a vehicle and the phone rang. She then took the call and completely ignored me for 15 minutes while she completed another person’s rental car request, booking the entire transaction while I stood there. When she was done she did not apologize she just said «now what is it that you want again?» I said «nothing» and walked out.
I will never return… it is as simple as that!

My husband and I were in town for CES, and decided to rent a car for the weekend, getting it from our hotel nearly doubled the price of the car rental, so we took a cab here to the airport terminal to get our car directly from AVIS. I do NOT recommend getting your car from the hotel because while it may be convenient, nearly doulbe the price is just highway robbery. And the gentleman who I spoke to on the phone who said, «there is a small increase in price if you pick it up at your hotel», was the king of understatement! Beatrice helped us at the AVIS counter and she was great! Very personable and helpful, she made our visit a quick in and out!

I recently went to visit Vegas and I spoke to Brett Sterling who is the operator at this Avis and he was AWESOME! He will help you get around and get you settled into a car STAT! :D I would for sure go see him again for a car!